5 Stars is not enough for two guys who responded to my major water crisis distress call at 4:30 pm…read moreon a cold, snowy Friday. They came immediately and had it fixed in no time at a very reasonable price. Also gave us helpful information to keeping things working at maximum efficiency in the future. Highly recommended!

Called because we didn't have water and they came over the same day and got it up and running…read more Would highly recommend. Affordable and reliable. Thank you so much!

I had the best experience with this company. I left a message this morning (on a holiday weekend)…read moreand got a return phone call right away! Nick Layman was able to come out to my house the very same day for a well inspection (much sooner than another company I called - they were not going to be able to come for almost a week). Nick communicated with me through every step of the way, which I appreciated and I think is nice. I love when people take the time to explain things to you, especially in a very specialized industry - not general knowledge. I would (and will!) recommend this company to anyone!

I needed a well pump replaced and this company did an amazing job! They were fast and friendly and…read morecouldn't ask for a better company! The price was what you would I expect to pay. I see there trucks in the Goodrich community and I knew I had to stay local.. They also went beyond the service and fixed a pipe that was leaking.

Just had an outage on our well. Quick response and fair invoice. We have them saved as our go to…read morewell service!

I had no running water in my house. I contacted B & J Well Drilling and spoke to Jesse. He was at…read moremy house that same day, figured out the issue and fixed the problem. It was a big job that took two days since he was the only one available to work on my issue in between the other jobs. Very prompt, knowledgeable, price conscious, and friendly.

I lost water and contacted them, came out Quickly and diagnosed the problem and made the necessary…read morerepairs. Fast and Very Professional! I Strongly Recommend!

Excellent service and response time. The team was both professional and efficient, it's always good…read moreto experienced providers to work with. I hope I don't have to use them again, but if I need a well driller, I won't hesitate to call.

Our water cut out in the evening, and they were able to send two people out the next morning to…read morediagnose the problem and fix it. We had a failing pump in a shallow well with low pressure in our pressure tank, and they were able to fix the problem quickly while being extremely friendly, informative, and affordable. A fantastic company with great people, I highly recommend Taylor Well Drilling.

Ray is da man. We're staying at a friend's place on the lake. It's on a well. The water…read moremysteriously stopped one day, after checking everything we knew to check, we called the cavalry. Ray arrived and wasted no time troubleshooting and discovering a clogged screen about 110 ft in the ground. Unfortunately, the technique that works best also has the well down for a couple days. While he was treating the area, we took a small overnight trip. Upon our return the next afternoon, we were surprised to see Ray was reassembling the well. One successful test later, we were back in action. It's nice to know whether we need a new dug or repairs to an existing system Ray is there to make it happen. 10/25

Ray was recommended to us by a family member. We were on borrowed time with our well pump. My…read morehusband called him, and he was out the very next day. We did run into a couple of complications that involved pipes inside the house, but he, along with our master plumber best friend, wrapped it all up PERFECTLY! He flushed our well too, which has vastly improved the quality of the water. What was stinky water full of sediment, we can now drink! Ray is fast, knowledgeable, professional, and very fairly priced! ALSO, he uses only top quality materials, which we truly appreciate. We HIGHLY recommend Ray for all well servicing needs!!! (Ray, if you're reading this - THANK YOU!!!!!)

outstanding service ... extremely pleased .. called Franzel well drilling to come out and check my…read morepressure tanks and my tank went out on me during the test ..Adam immediately took care of the problem and installed a new tank for me and didn't make me wait ... I'am so very great full to Franzel well drilling for coming out if they had not come out and looked at my pressure tanks I could have been in serious trouble .... I recommend any type of well issues give these guys a call you will not regret your decision .... thank you ,thank you ,

From the owner: Franzel Well Drilling LLC Provides Well Drilling Services to the State of Michigan.read more

I truly wish I could give this company zero stars. But let me start by saying that I'm a real…read moreestate agent who represented a seller who was selling the home that belonged to his father for 29 years. After his dad's passing, him and his wife prepared the home in order to list it. I've known this couple for a long time - they are the most amazing people. The kind of people who would drop everything and help you in a time of need. Honestly, I had never even heard them speak poorly about anyone... until Layman & Sons came into the picture. The home needed a new well in order to be financed by the buyer they accepted an offer from. A contract was in place for the price, a large deposit was paid, and Layman & Sons verbally agreed to allow the balance of the new well to be paid after closing in a few months. During the install, the lack of communication from Layman & Sons made it impossible to provide updates to the buyers. With growing concerns about no one showing up, reports not being sent to the County, and the owner of the company, Phil, verbally assaulting Mrs. Seller, I began communicating directly with Phil's wife Karen. She gave me a backhanded apology for Phil's behavior, acknowledging that he was rude to Mrs. Seller (never actually apologizing) and admitting that "He doesn't explain things well." She then excused his behavior by saying he was frustrated and had a man-cold. As a business owner myself, I get frustrated too, but I would never take it out on a client. His lack of control over his emotions, his inability to communicate effectively & take accountability, and his total disregard for showing up to the jobsite are just a few ways he is completely unprofessional. As if that weren't enough, in order to get back at the sellers, he went back on his word and filed a lien on the property. Even his wife, Karen, knew it was wrong of him to do that. She texted me "I asked him not to but he did it anyway." Take a look at the way he responds to any negative review, because that's the kind of "man" you'll be dealing with if you hire Layman & Sons. He has caused my clients so much undeserved stress. I will never recommend them to anyone. I don't want my clients going through what these clients had to endure.

We originally chose B.W. Layman & Sons because they were flexible with the payment, which we…read moreappreciated at the time. But now, we truly regret going with them. From the very beginning, we made it clear our timeline was urgent due to selling the house, yet communication was extremely poor. They often arrived without notice or didn't show up at all, including the owner, Phil Layman, who personally no-showed and simply said he "wasn't feeling good" without offering any solution. Afterward, he assumed he could come and go because the door was unlocked -- which was only unlocked because he said he would be there that day. He later scheduled another visit between 8-9 AM, but no one arrived until around 4 PM after multiple calls from me. We don't live at the property, so I specifically asked for photos of the completed work -- that request was completely ignored. On top of that, they left multiple items and old well materials scattered throughout the yard (as pictured), which should have been cleaned up and removed after the job was finished. It looked unprofessional and created more work for us while preparing the home for selling. Throughout the entire process, I constantly felt like I had to reach out for information that they should have been explaining. There was zero proactive communication -- no updates, no clarity, and no effort to make sure I understood what was being done on my property. This is an old farmhouse, and we were under the impression the pipe feeding the outside spigots would be replaced as part of the well work, but no one ever communicated that it required a separate permit or procedure. I only learned this through the Oakland County Health Department -- not from Layman & Sons. Because the spigots still weren't working, I contacted another well company and texted Layman's about deducting incomplete work from the bill, but received no response for days. When I finally reached Phil by phone, he admitted he hadn't looked at my messages and became verbally disrespectful, yelling and calling me "f***ing crazy," which was completely unacceptable. In 10+ years working in similar service industries, I have never seen customer service handled this poorly -- especially from the owner of a business, who you would expect to want to keep customers informed, respected, and satisfied. All I wanted was communication and the work I was paying for. Instead, I was met with delays, silence, left-behind debris, unfinished tasks, lack of explanations, and verbal abuse. As a customer unfamiliar with well systems, I expected basic updates, guidance, and professionalism. Half the time they didn't answer the phone, leaving us completely in the dark during an already stressful home sale. Despite maintaining consistent and transparent communication, our real estate agent was in direct contact with Karen (Phil Layman's wife) regarding the status of our home sale so they would know exactly when final payment would be received, as we had agreed to pay the remaining balance in full at closing. We had originally communicated that we were scheduled to close in December; however, the deal unexpectedly fell through due to issues on the buyer's end -- something entirely outside of our control. Even with that setback, we continued to keep them informed and stayed in contact regarding the updated timeline. Despite this ongoing communication and good-faith effort on our part, we received a letter a few days later stating that a lien had been placed on our home for the outstanding balance. While we understood their right to secure payment, it was surprising and frustrating given the consistent updates and transparency we had provided throughout the process. As we prepared for closing, we discovered the payoff amount Phil Layman provided to the title company was over $800 higher than both the county-recorded lien and the invoice we were given. When my husband called to understand the discrepancy, Phil said he added legal fees and interest because payment hadn't been received -- charges that were never communicated, documented, or agreed to. We only learned about them the day before closing, which caused issues with the title company, especially since the invoices he had been sending us never reflected these added fees. During that call, Phil dismissed concerns about his prior behavior, called me "crazy," spoke over my husband, accused us of being "irate," and hung up. At that point, we chose to move forward just to be done with the situation. I wish I had gone with any other company. I cannot recommend B.W. Layman & Sons under any circumstances.