Woe woke up to no water coming out of our pipes in our home. i called Metamora water at 8:00 AM,…read morethey were on it right away. They wanted a picture of the well head to see what they were dealing with. Workers were here right away doing an evaluation and were ready to pull the pump. The job was done within the same day. Four men did the work, told me what they were going to do, about how long it was going to take and estimated costs. They were very professional. I appreciated that it was a top priority from the start. thank you!!!!

I call this company about an excessive amount of sediment in my filters. Over the phone Stacey…read morestated that it was probably due to rotted galvanized fittings they installed 25 years ago and need to be switched out with brass. I said ok, what does that typically run and she said about $450 and I can have them out tomorrow or possibly same day and I agreed. When Tim and James showed up, Tim say's, I hear you do not have water. I corrected him and told him my issues, as we have water and is running as it should. We went to the tank and filters and he said everything seems fine and working as it should. I once again mentioned the excessive sediment in the filter. He stated that they could do a flush and it may help. I asked what that would run and he said about 1.5 of labor plus material. I agreed as it was less than the $450 over the phone. After about 30-45 minutes they could not get the pump out of the well. Tim stated that they do not usually see this but there maybe a screen attached and it is getting caught. So after getting the pump stuck they decided to finally get the well records to see if there is a screen attached. I told him to forget about it and to just put everything back, he stated that he can't do that as they got it stuck and will need to go get the bigger truck to get it out and a chainsaw to cut out my bushes. I asked what that will do and he said need to remove bushes to get to well and the truck will pull the pump out and that the cost was obviously going up a little. (Not that fetching the truck is a $500 fee). I said that I would cut the bushes myself as I do not want to be charged for demolition of my property. Once they got the truck and got the pump out, came to me to recommend a new pump($1875 + new pipe + new wire) Over $3k quote for what was supposed to be a simple service. I opted out of the new pump as the old one worked just fine and he recommended that they at least change pipe and wire or the next time would run into same issue. I agreed to new pipe and wire. ($400-$450) in additional material. They completed the work after I left the home and dropped an invoice with my mother for $1257! Well records are available to the public and yet this wasn't pulled until there was a complication/issue. If this would have been pulled before hand you would have know there was a screen installed and wouldn't have kept yanking on it and get it stuck. Then proceed to go get a larger truck and not tell the customer that it will cost them $500 just for that alone. Find yourself a well company that will do what is best for the customer and not their bank account.

I had the best experience with this company. I left a message this morning (on a holiday weekend)…read moreand got a return phone call right away! Nick Layman was able to come out to my house the very same day for a well inspection (much sooner than another company I called - they were not going to be able to come for almost a week). Nick communicated with me through every step of the way, which I appreciated and I think is nice. I love when people take the time to explain things to you, especially in a very specialized industry - not general knowledge. I would (and will!) recommend this company to anyone!

I needed a well pump replaced and this company did an amazing job! They were fast and friendly and…read morecouldn't ask for a better company! The price was what you would I expect to pay. I see there trucks in the Goodrich community and I knew I had to stay local.. They also went beyond the service and fixed a pipe that was leaking.

Ray is da man. We're staying at a friend's place on the lake. It's on a well. The water…read moremysteriously stopped one day, after checking everything we knew to check, we called the cavalry. Ray arrived and wasted no time troubleshooting and discovering a clogged screen about 110 ft in the ground. Unfortunately, the technique that works best also has the well down for a couple days. While he was treating the area, we took a small overnight trip. Upon our return the next afternoon, we were surprised to see Ray was reassembling the well. One successful test later, we were back in action. It's nice to know whether we need a new dug or repairs to an existing system Ray is there to make it happen. 10/25

Ray was recommended to us by a family member. We were on borrowed time with our well pump. My…read morehusband called him, and he was out the very next day. We did run into a couple of complications that involved pipes inside the house, but he, along with our master plumber best friend, wrapped it all up PERFECTLY! He flushed our well too, which has vastly improved the quality of the water. What was stinky water full of sediment, we can now drink! Ray is fast, knowledgeable, professional, and very fairly priced! ALSO, he uses only top quality materials, which we truly appreciate. We HIGHLY recommend Ray for all well servicing needs!!! (Ray, if you're reading this - THANK YOU!!!!!)

Long story short- had a water leak just before New Years, called around and made an appointment…read morewith another company for the day after the holiday. I woke up that morning to a text message saying "can't make it, may want to find someone else". Well I did and I called Ries Drilling Well and within the hour they were out and started the repair. I can't say enough about the professionalism in both the owner Scott and his crew. They found and repaired my week long problem in just one day. I would highly recommend this company to any and all who ask or need service. Thank you to Scott and his crew for giving my family a sense of normalcy in such a short time.

Just want to complement Ries for their super service. I was having problems with my pressure tank…read moreand had called two other well service companies who didn't bother returning my calls. I called Ries, and spoke to them briefly about my issue. They had a team in my driveway within a couple of hours. Two knowledgeable, personable, young men who obviously loved their work, quickly diagnosed my issue, gave me a fair estimate, which I quickly accepted and did my repair. All within the space of about an hour! Highly recommend!

We had a serious flood in the home water tank after hours, and Vanover team (Matt) got here within…read morean hour. Super nice and helpful and fixed our issue. I would recommend this group to anyone, positive experience.