Was sent here and did a phone assessment, placed on a waitlist for this location and temecula…read more Assessment and intake went well. After the first day, there were several staff members have given me a snarky/inappropriate attitude when i have been nothing but polite and courteous. I came in here with nothing but clothes on my back and a light suitcase, not even shoes. A family member sent me packages for clothes and necessities and the staff told me i couldn't receive this many packages, despite signing a clause listed in the intake paperwork that i have the right to receive mail. That's a federal law regardless. The schedule they outline and have posted throughout the facility is not accurate aside from meals and smoke breaks. There are no dedicated full-length groups, 1:1 counseling sessions, etc. I took initiative in my recovery efforts and sat in my room doing Narcotics Anonymous meetings on zoom and stepwork with my peers over the phone. I was told they have CBT/DBT in the curriculum and that is simply not true. The point of my journey here, 3 hours from home, was to work on healing and focus on my recovery. The inconsiderate behavior from their staff has made me uncomfortable and further exacerbated my trauma. Expecting some retaliatory action from their part due to this review.

Do not come to Jackson House in Temecula, CA if you value your mental health and you are trying to…read morefind a safe place to heal. After over an hour of being there I was left crying alone in my room, struggling with suicide ideations. The building was full of problems and major water damage with signs saying, "DANGER! MICROBIAL HAZARD!". On my first night (10/29/21), they did not stop construction until 1 in the morning. The construction work caused the power to go on and off throughout the night, causing the bright beaming lights above our heads to turn on and off throughout the night. When asking Dylan about the groups for the day and expressing my confusion about the consistency of the schedule, he said that I was "having a bitch fit" to my peers as soon as I walked away, who of course told me about it. Later in passing, I walked past Dylan without a word, and he said, "I don't know what your problem is," as he walked out onto the patio where he knew I wouldn't follow him due to the constant cigarette smoke. I was there voluntarily to learn skills from the variety of groups that they advertised but some of the patients tried to "shush," me when I realized it was past the posted group start time saying, "Don't remind them, you're new here, so you don't know that we usually just watch music videos at this time." Confirming that the posted schedule is never properly followed even though Dylan kept making excuses like, "Well, today is just an exception." The women's bathroom was a complete hazard, and the men's restroom was even worse. The showers had no hot water or water pressure, so we couldn't even clean ourselves properly. Many patients skip showering due to the horrific conditions even though on the daily schedule it says, "HYGEINE/SHOWERS ARE MANDATORY EVERY MORNING OR NIGHT" and it was stated we can only shower at either 8 in the morning or 8 in the evening. Yet, I saw one female patient shower in the middle of the day, even though that was against the stated policy, and no one batted an eye. The facility doesn't provide shower shoes for the patients, creating a perfect place for foot fungus and other types of viruses to thrive as these infections can easily spread from one person's feet to the floor of the shower then onto another's foot. The toilets wouldn't flush all the way, causing a backup of feces and menstrual blood lingering in the toilet bowls. Many of the female patients brought this up during our morning conversation, and one of the interns stated that she wouldn't even want to stay here under these hazardous conditions. One female described the putrid smell of the bathroom as, "it smells like something died in there." On the website under prohibited items it said, "razor blades OF ANY KIND." When I saw razors in the nurse's station and other patients with them, I asked the nurse about the rule, and they acted like they had no idea of any such rule. Many of the patients expressed to me that they can use razors and even taken them in the showers with them without any supervision. Jackson House is an absolute scam, and it is appalling to me that this place is allowed to exist, let alone advertise as a place for people to come and heal. This Residential Treatment Center is a complete joke, and I sincerely hope they get shut down before a resident is severely harmed or killed. I was there less than 24 hours, and this all happened over the span of ONE day. *SEE PHOTOS FOR FULL STORY*

I strongly urge anyone considering this facility to look elsewhere before trusting them with a…read moreloved one. Unfortunately, this place was poor in the past and has not improved. My aunt's experience was deeply upsetting. The level of care we witnessed was unacceptable, and at times, disturbing. What made matters worse was the staff's consistently rude and dismissive attitude. It's incredibly disheartening to see people treated this way in a place that's supposed to provide care and compassion. From our experience, this doesn't feel like an isolated issue, but an ongoing pattern. Please do your research before making a decision. I would not recommend this facility to anyone.

My mother has been a resident there for 2-3 years now. The staff has always been very helpful and…read morecourteous with her needs. My dad was also a resident there years ago when this company was under a different management. The care was not like it is today. They've done a huge turn around with this facility. The nurse director, Susanne Martinez, has been exceptional with the dedication it takes to care for its' residents as well as guiding her nurses to go above and beyond to provide excellent care for their patients. My mother is well taken care of and our family is grateful for their attention.

Really great staff all friendly and professional, the staff is very attentive to the needs of…read morepatients

From the owner: PRN Physical Therapy in El Centro offers care programs for all ages, specializing in pre- &…read morepost-operative treatments, non-surgical pain solutions, and sports medicine. We accept most insurance plans and ensure you're informed about coverage benefits. Book your appointment now and experience integrated physical therapy services tailored for you.

I was very pleased with the polite customer service I received from the gorgeous receptionists…read more They're all so nice and gentle and sexy I might add. The only bad thing though is that old farts and jeezers look disgusting when flirting and aking the sexy, young, voluptuous clerks and nurses giggle thinking they still got it at age what, I don't know 2000?

Dr Ansari is great. Great bedside manner and takes the time to listen and talk to his patients…read more The receptionist crew has gotten much better over the years. We live far out of town but they worked my wife and I in together all at once. Very accommodating.

Why am I waiting over two hours to be seen after the scheduled appointment time? Make sure you…read moreclear your schedule for the day if you have to be seen here.

I go in for my primary care visits and I also go for my weight loss program visits and I love how…read morethey are always quick and professional and very caring and they always so nice and sweet Thank you to the whole staff of employees

DO NOT GO HERE!!!!! They are UNPROFESSIONAL and will over…read morecharge your insurance for unnecessary visits! The doctor DIDNT WANT TO prescribe me medication that has worked for me in the past. My insurance covered it but he didnt want to prescribe based on his personal diagnosis. (after only seeing him 3 times) and go against the diagnosis of my long time psychiatrist. (Who ive seen for years). NOTHING BUT MONEY HUNGRY DOCTORS HERE GIVING YOU THE RUN AROUND TO BILL YOUR INSURANCE.

Sun Valley is taking advantage of its patients by charging excessive fees for medical paperwork!…read more They don't even provide prices up front and are unable to provide a break down of why they are charging $120 dollars for simple fill in the blank forms. Most local doctors charge a $35 to $40 dollar fee for the same forms. It's no surprise why a lot of Valley residents seek health care outside of our area.

Unprofessional and unreliable…read more It took the staff here over a month to schedule a followup. They seem to have either lost my original paperwork or were simply to lazy to get it, but either way I had to fill out an entire new patient packet upon returning, which I regret doing. Obtaining basic documentation such as visit notes required multiple attempts. The notes were incomplete and required revision when I finally acquired them. Unable to perform basic services such as referrals. Ive been to several physical therapists due to chronic injuries I've sustained during my time in the military, and this is easily the worst I've ever seen. Yuma is about an hour away and I would happily spend the time to drive there rather than go back here.

I am more than satisfied with the Physical Therapy I get at Spine and Sport!…read more 5 months ago I had a shoulder repair which had me immobilized for 6 weeks. I was comfortable in the sling, but worried about my recovery. When my therapy started Dr. Perakis assured me along the way of what I could expect, and the time it takes to reach milestones. I was never pushed past what I felt able to do. My progress has been so steady. As a Figure Competitor, I require all the small muscle groups to be functioning. They don't miss any details. I actually just visited my surgeon's office this morning. She did strength tests and checked my range of motion. Her exact word were, "You are doing much better than most patients at this point." I knew that already, but I wanted her to say it. I, honestly, tell anyone who will listen about this place. I highly recommend it for a thorough therapy for whatever your ailment may be. And, the people have really good energy. It's so important when you're healing. If you're looking for a Physical Therapist, you won't be very pleased with the care you receive at Spine and Sport in El Centro, CA.

The doctor and np are good but the medical assistants are incompetent. My appointment was on…read moreTuesday and as of Friday the new medication and refills have not been sent to my pharmacy.I need to followup constantly to make sure things are done to maintain proper care which some elderly patients cannot do. Dr Sampat either needs more or better trained office staff

This office is ridiculous! Dr. Sampat must not care about the patients but she cares about getting…read morethat Medicare payment because her office staff especially Alezia or whatever her name is. How can you lie when a 80 yr old lady needs meds to treat Covid and keep saying that you are sending the prescription to pharmacy on a Friday when you close early and are not open on Sat. Alezia does not care about patients and just incompetent to handle phone calls. We made 5 phone calls to pharmacy and no prescription sent in. we Called Dr. Sampat office again and were told by Alezia that they were working in the chart about 30 mins before closing and nothing was sent. Just lies ! we are definitely going to switch doctors and everyone else should too. How can an 80 yr old lady rely on a doctors office like this !

I been attending this clinic for over a year now. I really like my doctor. She really takes…read moreseriously her job and shows a lot interest in her patients, at least in my case she does. I also like the nurses that work there, most of them. They're all very friendly and nice and courteous and helpful. I just wished I had started seeing my current doctor a long time ago.