Very friendly and knowledgeable staff. They take their time to explain things to you, and have…read moreeverything under one roof

I chose this office because it accepts my IEHP Covered California plan. My insurance card clearly…read morelists a $15 copay for Urgent Care. At check-in, I was told I would have to pay $75 because I had not met my deductible. When I questioned the charge, I was shown a printed sheet but was not given an explanation that reconciled it with the benefits printed on my insurance card. I declined treatment, left the office, and contacted IEHP Member Services. I then spoke with an IEHP supervisor, who confirmed that charging me $75 under those circumstances was not appropriate based on my plan benefits. Patients should not have to argue over the cost of a covered visit before they can receive care. Accurate insurance verification and transparent billing are fundamental parts of good patient service. Unfortunately, this experience caused me to lose confidence in the practice, and I have since found a new primary care physician. UPDATE: WORSE - THEY ARE FRAUDULETNLY BILLING ME AND MY INSURANCE FOR A VISIT THAT THEY WANTED $75 FOR AS INDICATED ABOVE. WOW. HOW LOW CAN YOU GO TO BILL ME A $15 COPAY FOR WHAT YOU WANTED $75 FOR AND A VISIT THAT DID NOT HAPPEN? REPORTING THIS TO ALL AGENCIES AND THE CA ATTORNEY GENERAL.

Excellent work to the whole staff!!!! Jenny, Dr Cabrera, Karla, Linda, Dr Whyte and more... you…read moreguys rock!!!

Did not have a good experience. Doctor is very judgemental and don't know what she talking about…read more. please send your kids to another office..

I came here to have a general exam done because I was in pain for a toothache. I was a little…read morehesitant because it is a clinic and I was going in as a walk in. I called in advance to see when was the best time to go in and the receptionist was very friendly and helpful. I went in and I was able to be seen quickly. The dental assistant who took my x-rays was very nice and polite; she would apologize to me because she could tell I was in pain. I then waited to see the dentist but the wait was not very long he did his general exam and referred me to an oral surgeon. I'd give this place 5 stars but since I haven't had any actual procedures done I'll give it 4 for the promptness and friendliness of the staff. Seems like a nice quick place to come get your annual cleaning done.

I take both of my children here and have no complaints. We see D'Andra and love her! The office and…read morerooms are clean. There's ample, unshaded parking, and a well and sick side for seating. Front desk staff is always kind and helpful as well.

I am very disappointed in the office staff at ABC Pediatrics I started going there when my adult…read morechildren were infants when Dr.Kanjanapone was there about 36 years ago n now I advised my daughter in law to take my granddaughter there because all my 3 sons went there with Dr.Kan n then when Dr. Negrete came on board he became my 3 sons Dr. til they turned 18 years old n I NEVER had a problem /conflict with him or the office staff they were very compassionate but I can't say that anymore bcuz my granddaughter saw Dr. Negrete once only n it went wonderful i was there to see it with my own 2 eyes n then the staff has made her appts w/Celeste the NP n she has NO compassion n not very nice to start my granddaughter had her appt yesterday at 9 am n my DIL got there early like 8:40 n signed in n they gave her papers to fill out she filled them out n gave them to receptionist ( Carla) well my DIL is not a confrontational person but she noticed that they took about 6 patients into the rooms before her when she was there before any of them well she went to ask the receptionist that what was the problem why was she being skipped 6 times when she was there earlier n then the other girl in office asked Carla in Spanish (thinking my DIL would not understand ) " Wher are the forms she filled did she turn them in ?" N my DIL replied in Spanish "they are right here I put them here as soon as I filled them out " and Carla n the other girl both looked surprised n were speechless did not give her an answer at this pint my DIL was very annoyed bcuz baby was getting fussy n hungry so all they said was " oh ok go into room number ( can't remember what number they said ) without apologizing to her for their mistake or their rudeness n then when she goes into the room they are not prepared it seems they just shoved her in a room to keep her quiet well finally Celeste comes in n baby was fussy bcuz she was hungry n she makes a rude comment n says " what is your mom doing to you not feeding you?" to the baby n my DIL was so upset n tried to explain what had occurred in the waiting room with her office staff well Celeste did not say a word she did not want to hear it n brushed her off n to me this is very bad n rude n unprofessional bed side manner for a Dr.( NP) bcuz she's not even a Dr. I am very upset with what she went thru yesterday I wish I would've been there bcuz I would not have allowed them to behave in that manner but my DIL is a first time mom n a bit timid so she just took it well I am nit going to allow this to happen again I will go next appt n ask to speak to Dr. Negrete bcuz he is a very respectful professional n compassionate Dr. but for the rest of the staff I can not say the same n this saddens me that being in the medical field you have to have compassion if you don't you're in the wrong line of work n the office staff needs to be trained in PR bcuz they are very rude n unprofessional speaking in another language right in front of your face what is this ? Really in a Drs office so I am appalled n very upset with Celeste n their office staff so before you think about taking your children there make sure you ask to see Dr.Negrete if you want to be treated with respect n compassion!

I was impressed with the professionalism and empathy of the entire staff. The plan was clearly…read moreexplained, and I felt comfortable asking questions and expressing concerns.The clinic's atmosphere was welcoming and calming, which was particularly helpful during a challenging time. The scheduling process was efficient, and I never felt rushed or pressured during appointments. The support staff, including the receptionists, were consistently friendly and helpful.I would highly recommend Community Pain Management Clinic to anyone seeking effective and compassionate pain management. The dedication and expertise of the entire team made a significant difference in my recovery. Shout out to the manager Cindy.

Great attention, super nice. The doctor is awesome, very communicative. I do not remember the…read morewoman's name at the front desk, but she is the most helpful, friendly and polite person ever. My wife and my daughter felt really comfortable with her. I want to thank everyone at Dr Ceja's office, thank you.

They seemed annoyed at the front counter when we came in and they spent more time watching the…read moresoccer game on their phones than tending to people who needed their help

The places sucks they will not cure you instead they give you u ineffective meds so you can keep…read moregoing back and so your condition gets worse so they can bill you more, it's all a business here.