At about 315 pm on February 24 2025 I came in and purchased items. The cashier with dark hair is…read moreextremely rude. Beyond rude. A gentlemen of about 90 years plus age walked in with a bag. Very polite. Asked her If he can turn something in he found. He could barely walk. Has a veteran thing on and that ride cashier told him to GO TO THE BACK of the line ! Are you effing kidding me ??? She pissed everyone off. You probably lost five good customers today. I'll be making a phone call about her. Never coming there again. Also contacting ace and canceling my account

I love coming to Erb's and am always so grateful for the awesome help Jeremy's team offers when…read moreI've been sent for one item that will be in the screws or bolts by my hubby. There is such a huge assortment of fun gift items, grilling goodies, and old fashioned candy that I always end up with a bit more than I was sent for, for sure! We are huge fans of the Weeks fam and also big fans of locally owned small businesses!!

This is what a hardware store should be - everything you need, and nothing you don't. The selection…read moreis manageable, yet large enough to have most everything, AND they seem to meticulously purchase their wares. Example: cast iron enamel pot. Who knew I was looking for that? Apparently they did! Great customer service - someone helped me - literally - pick out a lightbulb.

Good place to get what I need to repair house.read more

We had really great service when checking out. Was really impressed with the young staff member…read more She was very genuine & pleasant. Wished they were more people like her at other stores around.

The paint department does a great job with triage and prioritizing and completing a large number of…read moreorders at once.

These guys are always so helpful! I utilize them for work and home. In person and if I call with…read morequestions, they always treat us well. I work in a business that does a lot of building/maintenance, etc and I frequent Early Bird a lot. I highly recommend them, support your local smaller guys! They are wonderful and helpful and reasonably priced!!!

Came for ladies night and had a fantastic time. The customer service was amazing and they have some…read moregreat things! Got some cute garden stuff and other goodies.

I really appreciated how helpful the staff was with loading and unloading the heavy cleaner I…read morerented from them. They also did not make me feel stupid for not understanding how to work the machine and they even came and helped me trouble shoot my operator error. I 100% recommend them.

I came here for the 1st time today. I've shopped at other locations, however, I think this one is…read moreprobably 1 of my more favorite. The staff is wonderfully friendly and helpful very professional and service oriented. Great personalities huge selection of good items that I needed for a job. Not professional quality but for the layman and the sometime worker this is a great place to go to get inexpensive tools. In closing, I also want to commend Harbor freight for donating the entirety of its nightrail glove and industrial dust masks to the medical and 1st responder folks during the COVID 19 outbreak

My husband went here to return an electric saw. He had only had it a couple months before it broke…read more He said the manager was short and chubby and was rude and said their policy is to not accept returns and suggested he contact the manufacturer. He told her they are not going to do anything about it either. She said he needed a receipt to return it and he told her he had it at home and could bring it in. She said they don't take returns. He said he was trying to explain how the product wasn't great and broke after a short time and she didn't care. As he was leaving, another male cashier made a statement that seemed threatening and out of line. My husband said he told them that he will not return to this store and will go elsewhere. The manager didn't seemed to care. Every time I've been there the store is empty with no customers in it. Maybe people would shop there if there customer service was better. The employees always act like they don't want to be working there. Maybe management sucks.