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Weld-It

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Metal fabrication

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11 months ago

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MetalArc - Cabinet doors

MetalArc

(10 reviews)

It's hard to put into words how wonderful our experience was with David at MetalArc. We had…read morecompleted a beautiful high end kitchen remodel and the crowning jewel was to be the metal and glass cabinet doors that our architect had drawn in. However, the company she had used in the past wouldn't call me back. I found MetalArc using Google. And I'm beyond happy I did. First, their commitment to their craft is top notch. They will work diligently to get the project right. The level of refinement that we were looking for with these doors was not a hurdle they shied away from but rather they accepted the challenge and worked side by side with me to get it exactly right. The finished product is stunning, we couldn't be happier. Second, David's level of communication is a rarity. He is such a well spoken, clear and eloquent communicator. It is a lost art in today's day and age. I was impressed time and time again with his clarity and thoughtfulness in every conversation and email. This was truly a "project" that required communication and collaboration and he impressed me time and time again. Third, he is a good man whose primary goal was not only meeting but exceeding expectations. On top of being an expert in his craft, he has mastered being a good person. I can't say enough good things about him (and his brother, Joseph!). Thank you we will continue to sing your praises.

We hired Metal Arc to fabricate and install custom steel shelving. I want to be fair from the…read moreoutset -- the shelves do look good now -- but getting to that outcome was far more stressful and frustrating than it should have been for a custom fabrication project. There were multiple measurement errors throughout the process. They mismeasured twice and had to come back to redo work, which felt sloppy and avoidable given the scope and cost of custom metalwork. More concerning were the alignment issues: the shelving did not align cleanly with the wall or even with itself. Metal Arc did not take accountability for these issues, and I was genuinely surprised that they considered this an acceptable finished deliverable. Because this was never properly resolved by Metal Arc, we ultimately had our painter use black tape to visually hide the gaps. That solution felt lazy and disappointing, and not something I expected to need after paying for custom work. Scheduling also added to the frustration. They were extremely evasive about confirming an installation date, which made it difficult to coordinate other contractors and keep our overall project on track. Communication throughout was another challenge. David was often long-winded and repetitive, which caused simple issues to drag on unnecessarily. He was also surprisingly aggressive about me not being present for a walkthrough, despite my husband being there, checking in multiple times, and being told by David's brother that he was "just there for measurements." I do believe they want to do good work, but they lack business professionalism, clear communication, and accountability. That combination created a lot of stress and uncertainty about whether we were actually going to reach a finished result. In the end, aside from the taped workaround, I'm happy with how the shelves look -- but the process was exhausting enough that I would proceed very cautiously or look elsewhere next time.

Weld-It - metalfabricators - Updated May 2026

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