Fresh and clean facility great customer service. Excellent prices…read moreParking is available . The whole place has a positive vibe. The staff are very personable and friendly. This is the best laundromat in Chicago . I actually drive out of the city to come to it. It takes me about 20 minutes but it's well worth it because of the price customer service they're wash and fold service that they provide. It's the best place I've been to in Chicago when it comes to a laundromat.

A very clean nice place to do your laundry. I love the Large folding tables! Easy for me a guy to…read morefold sheets by myself. Try out these folding like cubes they have on tables makes folding shirts a breeze.

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

Hands down the best cleaners in town! I highly recommend them, they do an excellent job every time!read more

Fantastic customer service and great prices. They even called to let me know my laundry was done…read moreearlier than the due date. 5 Stars!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

I left more of a question than a review previously. After speaking with the boss man and meeting…read morethe attendant on-site, I am happy with this location. I saved it in my GPS for future service when we roll thru this area. This place is a keeper. I can't remember her name but the attendant is super awesome. And I'm patiently waiting for the beers...​

HORRIBLE DO NOT WASH HERE! 1/2 of the machines don't work. The machines smell like MOLD. There is…read moreNO seating, The washers don't wash well and the dryers don't dry well either. The staff is unhelpful and disrespectful. The employees sister walked in after 10 pm and told me that her sister's ride was here to get the hell out right now or she will call the police. My clothes were still damp at 10 :15 and drying and at that point . At that point I called the owner with no response. In the meantime these 2 employees were verbally abusing me and yelling. I needed to call the police to protect myself from harm and a possible physical attack. HORRIBLE BEYOND WORDS!! Please don't bother going here if you want to wash & dry your clothes peacefully.

Where have you been all my life, Floor to Door? Thank goodness my dryer broke last week and I gave…read moreyou a call. Mounds of stinky teen laundry arrived at my door the next day fresh, clean, and neatly folded. *swoon* How I needed you during the bibs and bottles stage! This service frees me up to be the mom I want to be. Floor to Door was much less expensive than I expected, and the first order was 30% off, so empty those hampers and round up those piles on the floor and treat yourself to this service. I'm so glad I did! What a great back-to-school find.

Great service and communication!…read more I called to order laundry service as a gift. Tom returned my call the same day with an explanation of the service, pick-up and drop-off times. He followed up with text reminders to put laundry out and confirmation of the return. The laundry was clean, folded and looked great.

When we are on the roads we typically pack for 4 days and the do laundry - and this was no…read moredifferent. Laundry Time. Clean location with many washers and dryers available. Very clean location and services and products where available. Overall, good experience except for a single client (I do not hold the company responsible) who was nasty and tried to start a fight with another client who was just thing to ensure the fan (on a hot day) was ensuing all clients were cool. She was nasty - and no one who walked by and worked at the laundry managed. I would definitely go back when we are in town again and traveling.

Place was convenient to hotel but the crowd is very unfriendly. Never been to a place where…read morepeople argue over a fan. The staff did nothing to intervene The machine takes a card that is purchased via vending machine. It appears the have a points system for washing and getting free washes. The people hold the carts next to the while their clothes are in the machine?! The staff did nothing to stop this behavior. Some sort of signage would be useful to change the behavior.

Very clean and well maintained laundromat. Our dryer decided to catch on fire so we went to this…read morelaundromat to dry our clothes.

The fact the he simply said that I was a liar was out of place this is the second time I've had…read moreissues with your employees. I work to hard to just give my money away, I come there for convenience I could just do it here at home but it's quicker there. Shame on that man and his attitude. 7/14 @10:54 am.

So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

I have had BITTER SWEET experiences here... As u see I said experiences meaning plural... True…read morethere is a lot of unattended clothes left in dryers for an unspecified amount of time, in which causes a dilemma when it comes down to obtaining a dryer and sometimes washes too! On the flip side though,the staff definitely try to accommodate you as much as possible... For instance, I lost my card, well someone picked it up, and the lady who worked there went as far as to have the owner review the cameras when he came in... Luckily after asking around the guy returned it before having to go through all of that 1st... Overall I do feel safe there, but could there be a few adjustments, by all means... Could be a really good place to go to wash with a little more thought put into it!!!!

This laundromat is the worst I've ever been to. 75% of washers AND dryers are out of service. Over…read morepriced. Attendant claims not to have change!! Literally everything that could possibly go wrong, DID. The few dryers that did work were all full of unattended clothes waiting for people to get them!! Terrible experience. I removed my clothes from the washers and drove to ANOTHER laundromat just to dry!!! NEVER GOING THERE AGAIN.