They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

The service was good when I started 2 years ago. They did laundry by the pound. They now switched…read moreto by the bag and reduced the size of the bags. They now added a $10 distance charge which they never charged previously. I gave very specific instructions for the pi up. I'm 78 and live on the second floor of a walk up. They have repeatedly left the returned laundry in the lobby and I've had a difficult time bringing it up myself. The drivers have skipped me on occasion. Many of the drivers barely speak English. I tried working with them. They're polite but nothing changes. Today I switched to a new service.

I used to enjoy the service with no issues, but that changed this month after most of my items were…read moremissing at drop-off. Mind you, I never had any issues before (except when a driver pulled up my phone number from the system to hit on me one time), so I felt like I could trust them to handle the load full of 'fancier' clothing I gave them (fine dresses, brand-name sweaters, formal wear, my favorite handbag, shirts I bought directly from my favorite artists that have great emotional value to me, and even some brand new items with the tags still on them). Obviously, this was a huge mistake, and I immediately called support when I realized that they had dropped off less than half what I gave them. The costumer representatives were very polite and they were able to see the pictures of pick-up vs. drop-off and agreed it was evident that there was a vast difference in volume. They explained there were some issues with a specific driver and that they would be investigating and keep me updated. Fortunately, I received a call a few days later to let me know they had located my missing items and would be dropping them off soon. When I received my missing items, they were all covered in dog hair (I don't own a dog) and wrinkled. I spoke with the representative again and they told me that I could have them rewash my items for free and receive a full refund as a credit immediately, but I explained that this was a very distressing experience and I didn't trust HappyNest not to misplace my items again so I wanted to request a refund directly to my payment method. They then said they would grant me just partial reimbursement, since technically the other items I received originally were returned in appropriate condition. Overall, I thought the resolution was reasonable and that support handled everything appropriately, but just this one bad experience made it so I will not be using the service again out of fear I just lucked out this once. I'm just happy I got all my things back!

They did an amazing job getting a really tough stain out of a family made item. The stain had set…read morein for several months and most places were telling us that it may be impossible to get the stain out. It now looks good as new!

I really want to support businesses like this given the environmentally friendly approach, but the…read morepricing makes it difficult to justify as a regular option. At $15 for pants and $5 for a dress shirt, weekly drop-offs become extremely expensive very quickly. While I appreciate the mission and the quality, the cost feels out of reach for everyday use. I'd love to continue supporting this type of service, but the pricing structure makes it challenging to do so consistently.

This laundromat used to be one of the best ones in the Heights, but lately there seems to be a new…read moreissue every time I come in. The dryers aren't heating properly, and some of the washing machines don't get water until the cycle is damn near over. You end up having to add extra detergent and water from the sink just to get proper suds. When I brought these issues to the attendant's attention, instead of simply acknowledging the problem, I was met with an attitude and told that they "aren't mechanics" and that the water valve is slow. I never said you were a mechanic. I was informing you of an issue so that management could be made aware and, at the very least, a sign could be posted to let customers know there's a problem with certain machines. There's absolutely no reason to be rude to someone who is simply trying to make you aware of an issue. Customer service still matters. And then there are two giant signs that say NO PARKING, yet people are still allowed to park there. This makes it extremely difficult to bring your laundry through the front door, especially when you're carrying multiple bags or trying to load and unload your clothes. It also makes it difficult to access the designated parking area. This place really needs some attention. I hate to see a laundromat that used to be one of the best in the Heights go downhill because of poorly maintained equipment, confusing parking, and poor customer service. Hopefully management takes these concerns seriously and gets things fixed.

Very clean with friendly employees! The free Wi-fi allowed me to get some work done while I waited…read more A little pricey but worth it!

Hands down the best cleaners in town! I highly recommend them, they do an excellent job every time!read more

Fantastic customer service and great prices. They even called to let me know my laundry was done…read moreearlier than the due date. 5 Stars!