very rude short staff help awful feel like your a bother to ask them any questions or concerns…read moreterrible

Many of the workers-- ironically, usually the ones who work with the walk-up consumers-- have a "I…read morenever do anything wrong-- you're obviously the one with the problem" mindset. We are currently waiting on a prescription that they were supposed to get clarity from the doctor but didn't. When the doctor called to clarify-- because they wouldn't call-- they wouldn't answer the phone. The doctor called multiple times without them answering. But, of course, it's everyone else's fault. Never theirs. We're currently waiting 32 minutes for a simple prescription; but, yeah, nothing is ever than simple when you have noncommunicative, combatative employees. Maybe Rite Aid has better customer service? I honestly don't know why we still go here.

I've been on the hunt trying to find an available vaccine for my 93 year old grandfather and it…read morehasn't been easy. After calling around to 29 places yesterday, the 30th place that I called was The Medicine Shoppe in Boyertown. Ed picked up the phone and he was beyond any level of pure kindness that I can't even think of any words to say. He took a few minutes out of his day to talk to me versus a majority of other places I spoke to who wanted to get me off the phone as quick as possible. Ed is truly pushing and advocating for the Group 1A also known as - the high risk, and elderly. He was so genuine and compassionate that I felt the passion for what he does, did, and will continue to do during our entire few minutes, spent on the phone together. After calling around everywhere yesterday and then hanging up the phone after speaking to Ed. Him and his staff are true superheroes trying to help out their elderly patients. From a granddaughter who is trying to help her grandfather get his vaccine... Thank you Ed and your entire team for what you are doing day in and day out.

They are angels to our community by giving the Vaccine to so many. Also, they are so very…read morefriendly. We get our flu shots every year due to them and our Township. Ed gives a shot so well that I don't even know I got a shot. Thank you so much for your support to our Community.

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

I get a lot of persc from here monthly. I went yesterday 2/4/2026 to pick up 8 prescriptions the…read morecashier told me I had to pay .10 for a paper bag. I understand they charge for bags for purchases but if I have 8 prescriptions how am I suppose to carry all of them without one ? To make matters worse the lady in from of me had one prescription and 3 items she purchased ge gave her a bag for free. terrible customer service and I'll probably be transferring my prescriptions to a different location cause this isn't how you treat a long time / monthly care member. This happen at 7065 Lincoln Dr Philadelphia pa 19119 cashier #2811894.

The employees here are more helpful and friendly than any other CVS I have been to. This is the…read moreprimary reason this one is my favorite. This CVS is smaller than some others so it's not as well stocked with holiday items during the end of year holiday season, and have a small refrigerator and freezer section. With the lack of a grocery store in Old City, the smart thing to do would be to expand those sections. But I can usually find what I'm looking for here. And the pharmacy rarely has a wait. They recently added self checkout machines, so u can generally avoid that person holding up the line complaining about something or asking for a rain check on a coupon. This CVS has been a welcome addition to my Old City neighborhood since the day it opened.

Excellent service and a very friendly and knowledgeable staff to assist you with questions or…read moreconcerns.

Very helpful- minimal wait time Get all our immunizations…read morehere- very personalized service.Deepak gives a lot back to the community.

If you want a pharmacist who actually cares, go see Brian at CVS. He brings a rare level of empathy…read moreand respect to the counter that makes a world of difference. No matter how busy the pharmacy gets, he takes the time to be incredibly helpful and patient. Outstanding customer service!

when you call in you can not talk to a real person. I hate…read moregoing there. The people are nice. You just cant get to talk to a live body anymore.

Store is always clean, workers always willing to help you find something, if your unable to find…read moreit. If front line is getting to long, they always call over the intercom, to have someone else open another register, so customers don't have to wait to long. Great rewards program, saves you some extra money on the long run, and on line they have clip less coupons. *Never had to use there actual pharmacy part of the store*

This Walgreens is a very nice store overall,,, bright, clean, well stocked, and easy to shop…read more Unfortunately, the checkout experience was awful. The cashier gave no greeting, no smile, no "thank you," no "have a nice day" ... nothing. He simply handed me the bag without saying a word. Wth? That kind of cold, indifferent service really stands out in a customer-facing position. A clean, well-run store loses a lot of goodwill when the final interaction feels that dismissive. Management should seriously look at cashier training and basic customer-service standards. A simple greeting and thank-you cost nothing, but they make a big difference.

I'm not sure why, but over half of the shelves are empty. I have never been to a drugstore that…read morewas pit of pepto and most kinds of bandaid. Also the phone rarely gets answered, and some of the people working the pharmacy are amazingly rude. You would be better off going to a different pharmacy at this point.

This must be the worse pharmacy that I have ever been to they never have what is sent by the doctor…read moreand they rarely pick up at the pharmacy when you call and when they do, you get someone rude to the patients. Now I know why they have a low rating they need new staff.

The pharmacy team is amazing. I had called seven other pharmacies looking for an ADHD…read moremedication.... They had the brand name and they checked twice to be sure that they had enough in stock. I am beyond grateful. The team members were very kind and genuinely caring.

After an unsuccessful attempt to get passport photos at a different Walgreens, it was really easy…read moreto get one here. Staff was friendly and efficient and I got in and out of the store pretty quickly.