Absolutely insane charges. $711.67 total for a basic eye…read moreexam? $60 co-pay was paid at exam time. Medicare was soaked for $414.00 Then a bill came for the remainder - UNTILL - I called the business manager and asked for an explanation. She had none and I preceded to tell her I was about to contact Medicare and 3 additional agencies to review their invoice/charges. She said the doctor would call me to explain. He never did and the remaining bill has disappeared. Btw? I'm 68 and my vision is 20/25 in the right eye, 20/20 in the left. So, you tell me......

Friendly, professional staff. My first time with contacts - and everyone was so helpful and…read moreempathetic during every follow up appointment. Great team.

My family and I have been going to Ross Eyecare for decades. The staff is always friendly and…read moreresponsive. Dr Butterwick is fabulous and because of his thoroughness, he diagnosed me with a degenerative disease years ago, before it got worse; and we've been treating it since then with success. Can't say enough positive things about this team.

I had an appointment at Ross Eye Care Group for 8:45am. As I got caught up in World Cup Traffic and…read morerealized I would be 5 minutes late for my appointment, I called to advise them. I was told that appointments were given a 15 minute grace period. The receptionist then asked if I would be able to get there by 9:00am. I told her my GPS was showing I would but I didn't know what traffic would do. She thanked me for calling and we hung up. I wound up arriving at 9:03am due to 2 lanes being blocked because of an accident. I was told that I would have to reschedule because I was a new patient and there was paperwork I would have to fill out. I asked why the receptionist didn't tell me that I wouldn't be seen if I was past the grace period. The check-in person said that she heard the receptionist tell me that they give a 15 minute grace period. To be clear, the receptionist didn't tell me my appt would be canceled. I asked if 3 minutes really made that big of a difference and she said "yes because I was a new patient". So, after traveling 90 minutes to get to this appt based on a friend's recommendation, I left without seeing anyone. I understand that doctors have tight schedules, you as the patient have to allow for Atlanta rush hour traffic (which I did do by buffering for an extra 45 minutes) and they told me I had a 15 minute grace period. I am frustrated that I now have to turn around over 3 minutes. I guess if you have to give one patient more grace, it's too much. They have their rules and I have my disappointment. I advise anyone making a morning appointment to allow 60 minutes because 45 wasn't enough for me personally. This office rates high. I'm sure they are great if you're lucky enough to get there on time.

What a great Professional Experience!! I am very happy with…read morethe Doctor, Staff, and the facilities!!! Great job! Great Service!!!

I cannot even express how wonderful my experience was with Dr. Ashraf and his entire team! From the…read moreinitial consultation to the procedure, everyone was so nice and accommodating! I would even go as far as say the experience was FUN (fun surgery- what a crazy thing to say!) I would only recommend getting LASIK or SMILE with this amazing group of people!

I waited 40 minutes in the waiting room for my appointment, which is bad during normal times but…read moreespecially bad during COVID-19 times. I arrived on time so it was frustrating to not have my time respected. No one apologized for the wait and the receptionist was rude. The receptionist took off her face mask when she was not sitting at the front desk, which is dangerous because COVID-19 droplets can remain in the air for up to 3 hours. This is especially concerning because the office is inside Piedmont Hospital and there are signs everywhere that face masks must be worn. I would not recommend this office.

I met with dr Patorgis. I didn't have an appointment but the nice lady at the front desk said she…read morewould make sure to fit me in. She was very accommodating and I only waited 20 mins. The doctor I met with was Charles J Patorgis. He was kind and caring. He left me feeling calm and assured my eye was going to get better. I would highly recommend this office and this doctor.

Dr. Hamilton is an excellent doctor. I live in VA Beach, and I traveled to Atlanta to have my PRK…read moresurgery done by him. I wouldn't trust my eyes to anyone else if given a choice. His office staff is perfect, and he is the absolute best!

Dr. Hamilton performed a procedure called DMEK on both of my eyes 2 months apart, which entailed…read morecataract removal and lens placement and the removal of covering on my cornea and replacing with a cadaver's. This is the type of surgery that you want only the best who do a lot of them and he certainly filled the bill. Since I was used to using a reading contact in left eye and distance in right, that is what was done. I can read with no glasses and finally read signs. I did not realize how unclear I had been seeing since now things are clear and colors vivid. His office has very good follow up and Dr. Hamilton is very good in every way. I would definitely recommend him.

Called as a returning patient to make an appointment with Dr. Gillian. Phone prompt said 'go to…read morewebsite for appointments'. Website does not allow scheduling of appointments, but says 'leave message with best times and phone number for a callback about your appointment'. Now in my third week of waiting, with no call back from their office. I never really felt very valued there in the past, so now it's a FAIL!!

Dr. Khan is great. The associates that take you to pre-check your eyes and help with glasses are…read morealways so helpful and friendly. Nice but small selection of glasses and sunglasses. Offices are always impeccable. They take cleanliness seriously here- which I am appreciative of.

Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!