Stop trying to trap people on prices with your phony coupon download that cannot be downloaded in…read morethe store! We have spent well over $1200 a month at your store and your complexity in getting your advertised price is ridiculous! Everyone was having the same problem with your "download the coupon" so all registers were severely backed up! The manager of this store must be a rookie! We'll look elsewhere!

Stopped by this store today to pick up a few items. When it was time to checkout, there was a huge…read morebackup with people standing in long lines. Over half of the self checkout lanes were closeed and there was only one employee to try to help with the surge. Left my full cart and walked out. Kroger is really going downhill. Thank goodness for Food City which is always well staffed. Where is the store management when this occurs? Don K.

First off, bought some ice cream, all the fudge was at the bottom. Ice cream was half melted, card…read morereader didn't work. Workers refused to help, I even saw them yell at some poor customer. Store was atrocious, terrible management. Worst experience at any "convenience" store. Will be going to Kroger from now on

Only 2 checkout lanes open on a Saturday? 30 minute wait in line is a little ridiculous.read more

Sad to say this being the closest store to me I will not be returning. Store manager Duane is…read moreincredibly rude when I called to talk to a manger as were some of the cashiers the multiple times I've come. I won't be returning!

This is probably the worst food city I have ever been to. Most of the cashiers are rude and have…read morepoor people skills. Customer service is a big part of what makes a store good and they lack in that department. I know some deal with rude people on a daily but when someone come up with a smile and tries to talk, please show some form of acknowledgement. I give food city a 2 simply because of how disappointing the customer service here is 9 times out of 10.

I shopped her frequently for years. Until they sold me a defective vape and refused to replace it…read moreliterally 5 minutes later. I had my receipt and you could see the vape was full. They do not have a NO Return policy posted. And I'm in there every day. I will not return.