Embarrassingly bad flowers…read more I have never been more disappointed in a florists presentation. The flowers that arrived did not look anything like the photo, and the flower quality is sad and wilted. I would understand if the flowers were fresh, and the arrangement not exactly like the photo. But to not look like the online photo and have bad-quality flowers. that says a lot. Compare the photo online, and what was delivered. If you would like flowers delivered, go anywhere else.

My daughter recently got a job in the Solon area, so I wanted to send her flowers for her birthday…read more I like using local businesses as much as possible, so I looked up florists in the area and went directly to Duffy's website to order. I should also note that I ordered a week in advance so timing should not have been a factor. The arrangement that was delivered was nowhere near the picture on the website! I understand that there are going to be slight variations, but the arrangement really does look like something a child would put together. I am very disappointed and will never use this business again.

Extremely pleased to know that my husband loves me enough to order my flowers from Carol James…read moreFlorist. A very friendly knowledgeable staff putting together beautiful bouquets for all occasions. Perfection.

I am very upset with the outcome of the 1-800-Flowers on-line purchase that ultimately got…read morefulfilled by Carol James Florist. I ordered the arrangement on Friday morning to be delivered on Saturday to my mother and sister in law in memory of the death of my brother in law (son and brother). After discussion with my mother in law Saturday evening to my dismay Carol James Flowers called my mother in law's house prior to delivery which should NOT have occurred what are they thinking? They never even tried to deliver these flowers but instead gave my mother in law a call to determine if she would be home and they were just leaving the shop at 12:45 pm. Per the 1-800-flowers website the florist is NOT supposed to call the delivery location unless there is a problem with the delivery. The florist calling prior to even trying to do the delivery negates any surprise so if you don't care if the delivery of the flowers is a surprise or not give them a call. This phone call resulted in all the confusion being started and ultimately no flowers were acquired on Saturday. Carol James Flowers called my mother in law Saturday prior to leaving the shop to ensure they would be home. My mother in law stated they were just leaving the house and that she and my sister in law would pick them up instead. My mother in law had thought the delivery was at the same florist that delivered the flowers last year (Bedford Floral) so promptly went to this location which was closed upon arriving and waited an hour to finally give Carol James Flowers a call back to determine why the shop was not open. They then conveyed that my mother in law had gone to the wrong location and that they were closing. Needless to say they did not attempt to deliver or do anything to rectify this whole issue even though the website states "Please note that deliveries are typically made until 8PM in your recipient's time zone. Once we hear that your order has been delivered, we'll send a confirmation email. Remember to check your Promotion & Spam folders for emails on your Order & Delivery confirmations." Now my mother in law MAY get the flowers delivered on today but I will wait to hear and now can assume the flowers will be lacking their beauty because they have sat in a cooler for a prolonged period of time. I also paid for a delivery service that was NEVER done and did not result in the surprise delivery that I wanted when I ordered. Granted my mother in law went to the wrong location but this would have never even been a thought if Carol James Flowers just delivered the flowers and never called in the first place. The day was great on Saturday so they could have delivered and just left on my mother in laws front porch. I have ordered from the 1-800-flowers website before with no issue before. Hopefully these flowers will get delivered today. I will update this review along with a picture of the flowers after this has been done. Update (1:40 pm): mother in law called florist and florist stated they received some sort of communication from 1-800-Flowers stating the order was cancelled. This is different that what 1-800-flowers sent me when I emailed them the results of this order. 1-800-flowers sent me an email stating:"Dear Customer, Thank you for reaching out to us. We're very sorry your order did not meet expectations. We're fully committed to our 100% Smile Guarantee, and have scheduled a redelivery on 01/07/2019, at no additional cost to you. Again, we apologize for any inconvenience this has caused and hope you'll let us deliver another smile for you soon! Sincerely,". Does something not jive in the communication? I think so and their 100% smile guarantee resulted in not a smile on my part or my mother in law's. At this point I just want to make sure I get 100% refund of $93.90.

trash trash trash trashy customer service, trashy…read moredisposition and have you seen the place? straight trash. flowers are uniform in size or bloom. didn't choose. given what was on hand. very expensive. go somewhere else, please. you've been warned

Very high pricing compared to other local businesses. I had all of my wedding floral arrangements…read morecompleted beautifully as I imagined them, for 1/3 of the price Flowers by Shelley gave me. Shelley was also unprofessional in her choice of words, her tone and opinions of what my floral arrangements "should" look like. She made me very uncomfortable, and I have heard from other brides similar stories of disappointment. Being late, overcharging, etc. I wouldn't recommend her services to any friends or family!

Stunning Christmas and Anniversary centerpiece. The…read moredeliveryman was courteous and not to mention, quite handsome! Immeasurable value. Wonderful smells surround our table! We have a new florist!!

We ordered late on a Saturday afternoon after they closed for a funeral that was Monday. Emily…read moreresponded to my order before they opened and the flowers were delivered by 10am. Absolutely beautiful bouque.

Emily created beautiful centerpieces and a statement arrangement for the welcome table for a recent…read morefamily gathering. I am not local, so all my interactions were by phone/email. She was prompt in sending pictures for me to review and in sending pricing information. She listened to my preferences and incorporated my requests. Her team delivered the arrangements. Overall, Emily was professional, easy to communicate with and her work was beautiful. Highly recommend!

They were extremely helpful with a last minute request, and the planter was exactly what I…read moreexpected! Highly recommend!

I don't usually post reviews about anything because I feel like they are a waste of time but in…read morethis case I found it helpful. I needed floral arrangements for my cousins wedding shower and honestly has no idea where to even start looking so like everyone does these days I started with google. Mentor is a small city with a lot of floral places around and I came across Bocks Floral Creations several times in my searches and she was the only floral place with the highest star ratings so I took my chances and let it be known I am beyond happy I did. For being a small little floral shop they nailed the exact look I was going for. This shop is beyond AMAZING. I honestly do not have enough room to write all the kind words and gratitude I have for Mrs. Bock and her staff. These women are wonderful and their work speaks for itself. They put Time, Love, and Passion into all their work and it shows. I would refer this place a million times over. Also if you are looking to rent the cases, case fillers, Even these rose gold chargers which were everything she does it at a great price. Again thank you to Mrs. Bock and her wonderful staff for the patience, attentiveness, passion, and dedication to the floral arrangements you provided for me they made the whole wedding shower outstanding and elegant.

Great service, very helpful putting together two Beautiful baskets for my mother's grave for…read moreEaster. I will never go anywhere else!

We were very pleased with the floral arrangements from Merkels for my Sister's Celebration of Life…read more They honored all our requests and the selections were just what we wanted for that day. Thank you for help making a very difficult time a more beautiful memory.

Great people, great plants, can't recommend enough. Just lovely. Can't wait to go back.read more

Exotic Plantworks has been providing outstanding plant maintenance in our office since 2009…read more Charlotte and her staff always go above and beyond to assure that our facility looks beautiful. Over the years we have received multiple compliments on how lovely our plants are. The plants that they provide are always fresh and high quality and they do a fantastic job of maintaining them. Charlotte and her staff are a pleasure to work with and I highly recommend their services.