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Wedding Day Diamonds

4.2 (15 reviews)
Closed 11:00 am - 7:00 pm

Services - Wedding Day Diamonds

Jewelry repair

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7 months ago

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6 years ago

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8 years ago

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7 years ago

Wonderful service and selection! Highly recommend. They have so many rings to choose from and their no fine print warranty is unbeatable!

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6 years ago

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12 years ago

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12 years ago

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Erin R.

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11 years ago

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12 years ago

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Zales

Zales

(11 reviews)

$$

I'm writing this after 9 days of lies and back and forth. I ordered some diamond earrings on Dec…read more11th for store pickup. UPS "misplaced" the package on the 13th, which we all know means it was stolen. After confirming with UPS on the 17th that the package is not on any truck and is nowhere in their facility, I was told to contact the sender to start a claim. When I called Zales the first time I was told to go to the store to have this taken care of and they were emailing the manager. I now see was the first lie they told to get me off the phone. When I reached the store I was told that there is nothing they can do since this was an online order and they received no such email. I immediately called customer service again and was told this case would be escalated on Friday the 20th. No call or email so I called again Tuesday Dec 24th. At this point I knew there was no way I was going to get the gift I order for Christmas and would have to scrounge up what money I had to find something so my loved one could open anything Christmas morning. I was told after waiting on hold for a supervisor that their Tracing team was in contact with UPS and would email and call me that day. To no surprise I got nothing, no call, no resolution just a ruined Holiday and yet another middle finger from this company. I can only imagine how horrible of an experience it would be getting them to honor their warrantees, and such. I will NEVER do business with this company. There is no customer appreciation, or customer service to speak of. I've dealt with other companies and these issues are always resolved same day if not within 48 hours. Save your time and money. There are several other companies that actually value their customers.

I didn't know I was going to buy jewelry when I passed Zales by during their sale. I was looking…read morefor a way to build my credit quickly after a bankruptcy and wasn't quite sure about purchasing a new car yet. Jewelry consultant, Larry Capoutch, took the time with me to show me what they had and made a fun experience for me. Much to my surprise I actually qualified for $3,000 of Credit Card with my current credit rating that will help it grow. My monthly payments will be only about $35 a month. Great timing and great team. I am looking forward to receiving my special orders. Thanks to Larry and his team I'll be back. Maria St. Louis

Wedding Day Diamonds - jewelry - Updated May 2026

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