I've been looking for a jeweler for a long time to replace my last jeweler. I was so impressed and…read moretruly amazed at how Jon helped me through the process of picking out gem stones for my rings. Jon also explained how his 3D process worked and how he made my wedding bands from scratch. We worked well together. He listened attentively and appreciated my insights for my vision of my wedding ring. I am truly thrilled with my rings! I waited 20 years to find the perfect jeweler for my rings. Jon didn't disappoint me. He surpassed my all of my expectations! Thank you so much ! Teresa

Great personal customer service! I will continue to go to this jeweler for all future needs!read more

My marquis wedding ring prongs were worn and in need of repair. I did significant research online…read morefor a reputable place to repair my ring. I made the decision to go with Brian Walters "The Ringmaker" in Excelsior, and it was the best decision. Brian is not only personable and easy to work with, but it is obvious he is extremely skilled and is a perfectionist. His attention to detail is impeccable. My ring needed a crown replacement and he replaced it with a platinum crown which should last for years! He polished the scratches out of my 18K gold band and he returned it to me looking better than when I first purchased it new. I strongly recommend Brian! Candy K. (Waconia, MN)

Brian did a fantastic job on my engagement ring. I showed my fiancé a picture of what I wanted and…read moreBrian made it perfectly, it's honestly better than I imagined. He was so easy to work with, and very responsive. He couldn't have made the experience any easier or better for my fiancé. He understood exactly what I wanted and he delivered! I highly recommend him to anybody and everybody for their jewelry needs.

Always welcoming accommodating and efficient. Way to go Pharanear!! You know I will be backread more

Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Came in for a resize on my watch, took care of me with no pressure . They did a flawless job !…read moreAmazing customer service from My Guy Gene & Emily ! Appreciate the Graham Fam !

I was snooping on the website and they caught me and called promptly to inquire of my motives. I…read morewant a watch, I told them. They were eager to get my business, but once I pushed that PURCHASE button their eagerness dropped off somewhat. I had read on the website that if I ordered before the cutoff time of 3pm, my watch would ship on the same day, but it actually took about 5 days. But the watch was immaculate once I got it. I would order from them again.

I was fortunate to find jewelry Works to take care of a minor repair on a necklace. They were very…read morepolite and professional, and the workday was pretty much perfect, I couldn't tell where the damage was. They said it could take up to a week, but called me within a couple days to say that it was ready. I did spend some time looking around, and although I'm not very knowledgeable about jewelry, I would probably go to this place if I happened to be looking very nice piece of jewelry.

Unfortunately, my experience here has been terrible. The staff are arrogant and rude. When I picked…read moreup my ring, there was a random diamond floating around in the baggie, which I believe was my diamond that they were supposed to have put back into my ring. They bumbled around and said it happens all the time...just diamonds getting left in bags and such. I would not recommend this place to anyone.

Great job. Very professional. Very friendly people. Highly recommend!…read moreI have used them on more than one occasion and they never dissapoint.

Wasn't greeted this Sunday when I walked in to get a necklace cleaned & polished like I usually do…read morehere at fixology I had a gentleman named Jacob disrespected my jewelry in the worst way not only did he try to charge me 40$ for the cleaning that I usually get for free but he seemed off like he wasn't there eyes low & dilated when I asked for a manager he told me he was the manager & couldn't get me further help do not spend your money here! Not worth the money

I've been going to Monique for a few years now on recommendation from a friend. She has a…read morebeautiful store in a great location in downtown Wayzata. She specializes in doing custom pieces. I wanted to upgrade my ring for my 10th anniversary. She was able to make me a beautiful ring and find a very hard to find stone all at a great price and quickly! She also took my old stone and made it into a beautiful pendant. I've also brought items for repair and she did an amazing job! The other part is she has amazing Swiss chocolate available at all times! Yum! I highly recommend Monique. The quality and prices are second to none!

Monique is a terrific jeweler and person! She is very honest, and knowledgeable. They have a great…read moreselection of diamonds, jewelry, etc. Her pricing is very fair! We traded a necklace in, and purchased a beautiful ring with our sons' birthstones...

I've been dealing with this jeweler since he was on Broadway in North Minneapolis. Went in today to…read morehave a watch checked, and it turned out to be the battery. I also had the watch band replaced, He charged me $100 for the service, which is way too much. Don't go to this store--I suspect he charges different prices for white customers and black customers. I will never go back to him ever, and you should not go there also I feel he totally took my money

Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

This family-owned business is great! My wedding band lost a tiny stone when the prong broke…read more Located in the small town of Long Lake, west a bit of Wayzata, they're a bit out of town. But they're very skilled and fairly priced. The work they did on my ring is A+ and the price was reasonable for the quality. Next time I break something, I'll definitely take it to them.

Whenever I need anything jewelry-related this is my go-to place. Terry's workmanship is…read moresecond-to-none and pricing is incredibly fair. My engagement ring is heirloom and Terry worked with my husband to carefully add a new, beautiful center stone as well as later solder a new wedding band opposite the old one. How he was able to so beautifully recreate a matching one I have no idea. If you're looking for truly special, unique items with service to match - this is your place.

I can finally write this review! If you are looking for an engagement ring or any antique jewelry,…read morethis is the best place...ever. And trust me, I've looked at a lot of places. I was looking for my engagement ring. That's right, I got to pick out my own. I had been looking for about a year and just couldn't find what I wanted, or something in my price range. I found this place online and went in on a Friday afternoon. They were just opening so most of the jewelry was still in the vault. The owner, Ann, asked what I was looking for and I told her a vague idea. She went into the vault, pulled out a ring and said "Like this?". I kid you not, after looking at hundreds of rings, she got it right on the first try. There it was. Exactly what I wanted and under budget. I actually really wanted diamonds and sapphires but didn't mention that at first because it was hard to find. This ring had diamonds and sapphires! It's like she read my mind! Now, it seemed too good to be true so I put a few rings on hold and came back twice to see if she found anything else. Every time I went right back to that ring. She finally said I just had to face the fact that I finally found it. Everyone at the store was so nice and I had SO much fun talking antique jewelry and looking at their collections. It was THE BEST experience and I wish I could hang out there all the time. However, I would come home with more jewelry than my bank account would like. The best customer service. Fair pricing! Amazing selection for any budget. The store is smaller but don't let that fool you. They really just want to help you find the ring of your dreams no matter what your budget is. I cannot express enough how much I love this place!

Ann has been in the antique and fine jewelry business for many years…read more Her customer service, experience, knowledge, far exceeds any where I have been to buy jewelry. She has everything you would ever want. Ann has great buying power from all over the world, and buys right and sells right. You can trust what she says. Her little Shoppe is drama free, you will love it. Her prices are so good, they are unbeatable. Thank you Ann, and staff. Ruth M Peterson.