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    Gunderson's Jewelers

    3.0 (2 reviews)
    Closed Closed
    Updated 1 month ago

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    Services - Gunderson's Jewelers

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    8 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch overhaul

    Watch part repair

    Watch part replacement

    Watch seal testing

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    Johantgen Jewelers - Jewelry Cleaning and Polishing Services

    Johantgen Jewelers

    (15 reviews)

    Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

    Johantgen Jewelers worst work ethics and customer service!…read more Brought in my Citizen Capri watch for repair to Johantgen Jewelers in Crystal, MN. It had stopped working and I had replaced the battery. In the process the hands had fallen off. My fault. I dropped the watch off with the instructions to reattach the hands. A few days later when the watch was returned to me: 1. One of the hands was completely missing. 2. I was told the watch was no longer working. 3. The dial number indicators at 1:00 and 3:00 were missing altogether! 4. The stopwatch feature now zeroed to the 3:00 position rather than the 12:00 position. 5. The second hand no longer ticked at the 7:00 through 12:00 second indicator marks on the dial. I returned the watch to Johantgen Jewelers and was told it would cost another $200 in addition to the $35 I had already spent for the original repair! The owner of Johantgen Jewelers is also the watch repair guy. He proceeded to try and lay all of the blame on me for the list of issues that he himself had caused. He became very upset and defensive when I stood my ground, and started yelling at me that it wasn't his responsibility to correct the issues that arose while the watch was in his care. He obviously knows very little about watches, nor how to repair them. He then hung up on me in a rage. I will be contacting the BBB in an effort to protect others from this type of manipulation.

    The Jewel of Minnetonka

    The Jewel of Minnetonka

    (4 reviews)

    $

    I can finally write this review! If you are looking for an engagement ring or any antique jewelry,…read morethis is the best place...ever. And trust me, I've looked at a lot of places. I was looking for my engagement ring. That's right, I got to pick out my own. I had been looking for about a year and just couldn't find what I wanted, or something in my price range. I found this place online and went in on a Friday afternoon. They were just opening so most of the jewelry was still in the vault. The owner, Ann, asked what I was looking for and I told her a vague idea. She went into the vault, pulled out a ring and said "Like this?". I kid you not, after looking at hundreds of rings, she got it right on the first try. There it was. Exactly what I wanted and under budget. I actually really wanted diamonds and sapphires but didn't mention that at first because it was hard to find. This ring had diamonds and sapphires! It's like she read my mind! Now, it seemed too good to be true so I put a few rings on hold and came back twice to see if she found anything else. Every time I went right back to that ring. She finally said I just had to face the fact that I finally found it. Everyone at the store was so nice and I had SO much fun talking antique jewelry and looking at their collections. It was THE BEST experience and I wish I could hang out there all the time. However, I would come home with more jewelry than my bank account would like. The best customer service. Fair pricing! Amazing selection for any budget. The store is smaller but don't let that fool you. They really just want to help you find the ring of your dreams no matter what your budget is. I cannot express enough how much I love this place!

    Ann has been in the antique and fine jewelry business for many years…read more Her customer service, experience, knowledge, far exceeds any where I have been to buy jewelry. She has everything you would ever want. Ann has great buying power from all over the world, and buys right and sells right. You can trust what she says. Her little Shoppe is drama free, you will love it. Her prices are so good, they are unbeatable. Thank you Ann, and staff. Ruth M Peterson.

    Gunderson's Jewelers - jewelry - Updated May 2026

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