My marquis wedding ring prongs were worn and in need of repair. I did significant research online…read morefor a reputable place to repair my ring. I made the decision to go with Brian Walters "The Ringmaker" in Excelsior, and it was the best decision. Brian is not only personable and easy to work with, but it is obvious he is extremely skilled and is a perfectionist. His attention to detail is impeccable. My ring needed a crown replacement and he replaced it with a platinum crown which should last for years! He polished the scratches out of my 18K gold band and he returned it to me looking better than when I first purchased it new. I strongly recommend Brian! Candy K. (Waconia, MN)

Brian did a fantastic job on my engagement ring. I showed my fiancé a picture of what I wanted and…read moreBrian made it perfectly, it's honestly better than I imagined. He was so easy to work with, and very responsive. He couldn't have made the experience any easier or better for my fiancé. He understood exactly what I wanted and he delivered! I highly recommend him to anybody and everybody for their jewelry needs.

Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Owner insisted that the problem with my watch was the battery. It was not and when I asked for a…read morerefund, was denied. I have used this location before and was satisfied with the service but this time, I was not and will not go back here.

Came in for a resize on my watch, took care of me with no pressure . They did a flawless job !…read moreAmazing customer service from My Guy Gene & Emily ! Appreciate the Graham Fam !

I am so happy with my redesigned wedding and anniversary ring. Katie is so sweet and was a great…read morehelp designing my ring. If you're looking to design a jewelry piece Katie is the gal for you. She took time and listened to me and we came up with a beautiful one of a kind ring. Thank You Katie!!

Unfortunately, my experience here has been terrible. The staff are arrogant and rude. When I picked…read moreup my ring, there was a random diamond floating around in the baggie, which I believe was my diamond that they were supposed to have put back into my ring. They bumbled around and said it happens all the time...just diamonds getting left in bags and such. I would not recommend this place to anyone.

I had one of the best experiences at Jewelry Works. They were incredibly helpful and friendly! I…read moreneeded a ring resized and they were incredibly helpful and helped me improve the ring i bought besides just resizing it. I don't know jewelry that well, but I do know great customer service and a really good deal. I got both and couldn't be happier! My fiancé was blown away and can't stop looking at her ring and showing it off. This place and the employees I spoke to were amazing! I will only go here from now on.

Great job. Very professional. Very friendly people. Highly recommend!…read moreI have used them on more than one occasion and they never dissapoint.

I waked in was greeted by August originally he was able to Check me out he even called me when my…read morewatch was finished great customer service, to my unfortunate surprise fasely the other employe was there to attend me when I got there for the second time I wasn't greeted but look of being annoying not only that but before I could say anything he immediately raised his tone & said "The slip where's the purchase slip" super super aggressively & rushing through the steps to rest the calibration he didn't even explain it right after I thanked him for his service he looked away got back on his cellphone would have been 10 out of 10 service but unfortunately I wasn't too happy about how i was treated at fixology will be coming back because the repair was outstanding

Great place for unique and custom jewelry. Monique updated…read moremy rings to like new! I would recommend her for unique jewelry.

Monique is a terrific jeweler and person! She is very honest, and knowledgeable. They have a great…read moreselection of diamonds, jewelry, etc. Her pricing is very fair! We traded a necklace in, and purchased a beautiful ring with our sons' birthstones...

I was on the search for a specific jewelry piece, girls I'd bracelet , that could be engraved for…read moremy daughter's graduation into middle school. Time slipped through my fingers and the week of I realized I hadn't ordered it! Panic set in! I call 30+ jewelers & finally when I called here they had it! The piece I was looking for has significant personal meaning & I really wanted to gift it. This WONDERFUL place gave me a 24 hour turn around, calling to confirm it was ready too. So thankful that I had this experience. It's beautiful engraving work, reasonably priced, quickly and well done too! We will be regulars here now.

Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

This family-owned business is great! My wedding band lost a tiny stone when the prong broke…read more Located in the small town of Long Lake, west a bit of Wayzata, they're a bit out of town. But they're very skilled and fairly priced. The work they did on my ring is A+ and the price was reasonable for the quality. Next time I break something, I'll definitely take it to them.

Whenever I need anything jewelry-related this is my go-to place. Terry's workmanship is…read moresecond-to-none and pricing is incredibly fair. My engagement ring is heirloom and Terry worked with my husband to carefully add a new, beautiful center stone as well as later solder a new wedding band opposite the old one. How he was able to so beautifully recreate a matching one I have no idea. If you're looking for truly special, unique items with service to match - this is your place.