This CVS is hit or miss. I get ready to change pharmacies, and they get better, but today is…read moredefinitely a terrible customer service day. I started in the prescription pickup line as the third car. It was a long time getting to first position -I was in line for over 1/2 hour and at least 15 minutes in the first position before getting any communication. Over fifteen minutes, I rang the bell twice, knocked once, and finally opened the window and said hello! That brought two people who seemed to not believe anyone could possibly be waiting in the car line. And I was scolded for opening the window, but also told that the bell was not working. Please. CVS management, close the car lane if you cannot provide service. All told, I waited 45 minutes. And even though I informed the worker and pharmacist that there were three cars behind me, they immediately shut the window and walked away. I can't imagine how long the others had to wait. A young lady was also waiting on a line of customers at the front, so it seems they were adequately staffed today.

Convenient chain pharmacy. They take all insurance and that keeps them busy…read more The pharmacy technicians take it upon themselves to get to know regulars! It is good to be able to ask questions and feel confident with their knowledge. Flu shots are available as well as a drive thru. Store itself had constant sales and a lot of local touristy items.

I have been waiting on my flu shot for over 30 minutes now with no one ahead of me. I don't…read moreunderstand what could possibly be taking them so long. I would not come back here for a shot again, nor would I recommend this place. I was also ignored by staff. Zero stars.

My first experience at the pharmacy. The tech was so pleasant and helpful. So impressed with them.read more

Incredibly frustrating. The 'virtual assistant' is virtually useless, a waste of customer time -…read moreextremely frustrating. Leaving a message for a human pharmacist turns into the same kind of frustrating responses that don't solve the stated problem.

Why is the parking lot lights not working? Way too many folks sitting in their cars. Safety first…read moreCVS , get your lights in service.

This CVS has some of the friendliest staff I've come across working at a drug store. In a small…read moretown like Washington, it's nice to have a store where you can grab basic groceries, medications, greeting cards, and to print off photos from your phone at the Kodak kiosk. They've always had what I needed in stock and I know I'll be back again and again as I already have.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Would have been ok if Alex had told me when I called at 9am on the 20th I was told all meds were…read moreready if he had told me I would have got it renewed before Son see drove 32 miles for nothing it took 10 min to get refill to Walgreens Alex needs to own up to his mistake.

We love this pharmacy! Easy access in the drive through, wonderful staff, pharmacists who seem to…read morecare. Also the gift shop always has beautiful & unique items. Thank you Thrifty Mac!!

I am very Happy with the service I receive at Ross Drug Store . The staff are always so friendly…read moreand helpful like it was back in the old times,yea I am old. When most Folks took pride in their work, some still do but not as much. Ross takes pride, so I value all of them.

OMG! I thought I was in a big city while visiting this great local store/pharmacy!!…read more While visiting Sylvania Georgia, I suggested we stop into Ross Drug because it looked much larger than a pharmacy. I could tell it offered more. But I certainly did not expect to find the most incredible array of gifts, decor, novelties, penny candy, toys, men and women spa specialties and cocktail/bar items. There is even a gift wrap area and a UPS shipping counter. As I wandered around we started talking to this handsome man in scrubs. At first I thought he was a customer but learned he was the Pharmacist and Owner of this business. He was very personable and chatted about vision for his store. In my mind, I pictured a Hallmark movie where this young Pharmacist relocated to this small town and a happy story ensues. The actual pharmacy counter was very busy. It looked to be running very smoothly, given the fast moving crowd. The locals were all very friendly as I wandered around. I am seriously impressed with the very cosmopolitan feel to this store on Main Street in this tiny town.

If there is a lot for this CVS, then I don't know where it is. There is street parking…read more There were less homeless people harassing you both near the entrance and in the area on this visit compared to a visit about 2 years ago. However, the day before there were still a lot of homeless in the general area and also rough looking characters. No scary or weird people in the store this time other than me --weird not scary! The store itself was stocked and clean. A desk on pop, which is what I was looking for. Couldn't find another item and the lady who helped was very nice this time. Overall, just come here if u need to and watch out for homeless and other rough people.

Convenient under ground parking while you shop here…read more Stairs right into the store, very easy park and shop access. They only had 1 of the 3 items we were looking for. The probiotics looked smashed and mangled, took a pass.

The CVS in Monticello, GA is by far the VERY best, by leaps and bounds, over ANY pharmacy. Their…read moreCustomer Service is foremost of any apothecary and they are truly there for their Customers. This CVS has truly changed our outlook towards pharmaceutical care. To EVERYONE at the CVS in Monticello, GA ...... THANK YOU

Sometimes there's a little miscommunication regarding my prescriptions, but overall the pharmacy…read morestaff is always willing to try to remedy the problem. Store staff is helpful and friendly.

Very Friendly salesperson. She helped my grandson to get…read morePokemon trading cards. He was happy to have them

Great service, friendly staff and they know me when I walk in the door. Whether getting…read moreprescriptions filled or snacks, they have you covered.

I was blown away at how cheerful and interactive the pharmacist was! Granted this location wasn't…read moresuper busy. He actually had the time to laugh and engage with me while giving me a vaccine. Wow. Most pharmacists are overworked and overwhelmed. And I get it. I know many pharmacist folks to know the inside details. I'm just amazed about the pleasant experience back at the pharmacy and even at front. The people here are actually warm and welcoming, not drones doing their grind. Way to go to folks -- only at this location. Ha.

Extremely disappointed with Walgreens management. The manager approached my partner and immediately…read morestated, "Your dog can't be here," without asking if she was a service animal. The issue continued over employee headsets while we checked out. For a pharmacy, this lack of ADA awareness is unacceptable. Service animals do not require vests. I know my rights, and I expect management to know them too. Do better, Walgreens.