Incredibly frustrating. The 'virtual assistant' is virtually useless, a waste of customer time -…read moreextremely frustrating. Leaving a message for a human pharmacist turns into the same kind of frustrating responses that don't solve the stated problem.

Why is the parking lot lights not working? Way too many folks sitting in their cars. Safety first…read moreCVS , get your lights in service.

Super customer service. I have a used electric recliner for seniors that had stopped working. I…read morestopped by Duramed just before closing on a Tuesday afternoon, and talked with a very courteous lady on the front desk. She took my information and said someone would be in touch. The next morning after a few phone calls back and forth and my sending a photo of the problem chair and hand control, they told me Elliott was on the way with a new hand control. He arrived, installed a new hand control and was gone in less than 20 minutes. All of this occurred in way less than 24 hours from my first contact. Actually, it was probably less than three hours from our first phone conversation to completion. Everyone was pleasant, professional, courteous, and determined to solve my problem. I call that super customer service. Paulwyn Boliek, Augusta, GA

They sell a variety of durable medical equipment for those with disabilities. Life assistance tools…read morefor the aging or those being cared for by others. They also sell a variety of nutritional supplements that can only be purchased by a licensed dealer. The staff are extremely knowledgeable and helpful. They ask questions and listen, providing invaluable feedback and suggestions. I've come here many times and gotten excellent advice, even on the occasions when I didn't end up purchasing anything.

I do not recommend this pharmacy. At first visit, I was given grave attitude upon picking up my Rx,…read morebecause I spell my name the traditional way. At second visit, I arrived at opening hours, waited 15 mins in drive thru and no one appeared. I then went inside and was told they're waiting for the pharmacist to show up. I will be transferring my prescriptions.

They are nice and do their jobs but it's got to be the slowest pharmacy in the state maybe the…read morecountry. If you ever pull up to the drive through and no cars are in line it's because they are closed. There's always cars in line and you're most likely going to give at least 20 minutes of your life to that line so have something to do while waiting... like write reviews! Oh and never get too close to the car in front of you cause you may decide that the sickness is better than waiting all day in line. Hope you feel better! Get well soon! (I'm guessing you're sick cause you're reading a review about CVS).

I've been using Walmart's pickup service for several years. Aside from some recent issues since…read morethey moved the pickup from one end of the store to the other, I've been very pleased. This morning the gentleman who brought out my order was especially thoughtful, upbeat, and pleasant. Quon handed me my bread separately, so it wouldn't get smashed and was so positive. He was definitely a bright spot on a VERY cold morning.

This is the cleanest and most stocked Walmart that we have been in since moving to Georgia…read more Employees were working and not just socializing. The bakery is small but produce is large and fresh! Self check had employees lives that instantly come vet he. There is a problem. We will drive the 39 miles to come here again

This CVS is hit or miss. I get ready to change pharmacies, and they get better, but today is…read moredefinitely a terrible customer service day. I started in the prescription pickup line as the third car. It was a long time getting to first position -I was in line for over 1/2 hour and at least 15 minutes in the first position before getting any communication. Over fifteen minutes, I rang the bell twice, knocked once, and finally opened the window and said hello! That brought two people who seemed to not believe anyone could possibly be waiting in the car line. And I was scolded for opening the window, but also told that the bell was not working. Please. CVS management, close the car lane if you cannot provide service. All told, I waited 45 minutes. And even though I informed the worker and pharmacist that there were three cars behind me, they immediately shut the window and walked away. I can't imagine how long the others had to wait. A young lady was also waiting on a line of customers at the front, so it seems they were adequately staffed today.

If I could give zero stars I would. Consistently AWFUL. Always screw up MD orders and prescription…read morestatus, refills always complicated...long wait times and...they actually shut down the pharmacy completely in the middle of day to take lunch...as if it were a mom and pop business...not a retail chain pharmacy. Many people only have their lunch breaks to run errands. It is insanity at this pharmacy...and sad thing, I have used CVS in other cities for years with no issue...but for 5 years here at Lake Oconee....consistently bad. Even the MD offices are disgusted with this pharmacy. I called Pubix...will be transferring to them.

I am very Happy with the service I receive at Ross Drug Store . The staff are always so friendly…read moreand helpful like it was back in the old times,yea I am old. When most Folks took pride in their work, some still do but not as much. Ross takes pride, so I value all of them.

OMG! I thought I was in a big city while visiting this great local store/pharmacy!!…read more While visiting Sylvania Georgia, I suggested we stop into Ross Drug because it looked much larger than a pharmacy. I could tell it offered more. But I certainly did not expect to find the most incredible array of gifts, decor, novelties, penny candy, toys, men and women spa specialties and cocktail/bar items. There is even a gift wrap area and a UPS shipping counter. As I wandered around we started talking to this handsome man in scrubs. At first I thought he was a customer but learned he was the Pharmacist and Owner of this business. He was very personable and chatted about vision for his store. In my mind, I pictured a Hallmark movie where this young Pharmacist relocated to this small town and a happy story ensues. The actual pharmacy counter was very busy. It looked to be running very smoothly, given the fast moving crowd. The locals were all very friendly as I wandered around. I am seriously impressed with the very cosmopolitan feel to this store on Main Street in this tiny town.

Excellent Customer Service!! POV: Being released from Aiken…read moreHospital with prescriptions Introduction: Visited initially in person to discuss hormonal testing; found pharmacist to be patient and thorough with my questions and her explanation; testing kit was given free of charge Personal Touch: Lacy visited me in the hospital and explained their services in detail; she was warm and inviting and answered all questions and apprehension with changing from a big box pharmacy; it was especially useful that they delivered my new medications right to my hospital bed as I was being released Home Town yet Updated: sometimes when you use a hometown pharmacy, you sacrifice state of the art niceties...not the case here; they deliver your scripts right to your door and they are even updating the interior of their building I love supporting small businesses and this one has really won my heart and appreciation. They even worked with my insurance to cover my meds at the same rate as mail order. I'm sold!! Give them a shot, you're sure to be pleased!

Lined up first round vax here, then second! Went so well, I'm calling for appointment on my…read moreBooster. These folks are prompt, courteous & professional !!!