This modest CVS across from the medical complex is the sort of place with a sign saying you can't…read moretake a bag inside, with some basic medications behind locked plastic windows. The selection of over-the-counter needs was okay, and there was one cashier and a couple of self-checkouts. Nothing to impress, but can meet some basic needs.

Drive thru couldn't be slower if they tried. One car shouldn't take 20 minutes at the windowread more

If you want personal attention this is the place to go. They make you feel like they appreciate you…read moreas a customer. Great selection. The greet you by name and are always the epitome of grace and kindness. They carry a lot surgical supplies that most pharmacies don't carry. You get all these benefits and it doesn't cost you a penny more!

Want to give a big shout out to pharmacist James and the entire Barney's team at the Fury's Ferry…read morelocation. I was looking for a generic drug from a specific pharmaceutical company, which he helpfully provided. All the employees exhibited great attitudes and customer service skills

Stayed on the line waiting for 58 mins. to speak to the pharmacy. This is in addition to the almost…read more5 mins. it took to go through the phone prompts. When I went there in person, there wasn't much difference in time to pick up meds. Note, I was the only customer there. On top of that, the rep seemed annoyed that I was there. Over the last few months I have witnessed a total decline of customer services at the pharmacy. I don't know if this lack of professionalism permeates throughout the store, but at the pharmacy it really sucks!

Manager is amazing. I love this store. Keeps it so neat and tidy. The team is just wonderful…read more Helped us out during hurricane by being there and being willing to help us get water. Only Walgreens I go to is here in Augusta! Such a great area. Swear once you leave the area they aren't as great

They are usually fast. When they don't have a prescribed medicine they send you to the nearest…read moreWalgreen that has it. In my case it was Lexington! CVS just down the blvd, from Walgreen's had it, but I had to do that research myself. Walgreens should cooperate with CVS to make things easier for the customer

I have moved all of my prescriptions because they all have such a bad attitude in the pharmacy. My…read morewife's pcp called her in an antibiotic and when it never showed up in the app I called to see if they had received it. They basically acted like her pcp had lied and wouldn't check the voicemail that she had left because it was close to closing time (which they still refer to themselves as a 24 hour pharmacy but now they close at 6 on Saturday's and Sunday's? I'm done with them and will never go back.

This Walgreens is typical - nothing different really than any other one I've been into. I went in…read morequite early in the morning on a weekday after a gym session, looking for Diurex (water pills). I was not able to find them, and wasn't too pressed about it, so I didn't ask for help, but just went home and ordered them online. No biggie. I came in at about 4:50am, and there were only a couple of pharmacists working as well as the woman at the front - all were friendly and greeted me when they saw me. No complaints, but no outstanding service, either.

Where do I start. I don't take time out to post reviews, I'm a firm believer in if you don't like…read morethe business or establishment just don't return. However for this unjust experience, I had to make an exception. I went through the drive thru to have 2 prescriptions filled. I noticed they took a little longer than usual to come to the windows with my medicine. Tarez which I was told is the pharmaceutical manager appeared at the window & asked if the copy I had was the only copy. I responded with yes. His was response was "Since the prescription was not written in the immediate area, we can't fill it". I asked if he needed verification from the doctor , and Tarez response was "No mam, we don't. We just can't fill it." I drove off and said to myself, well maybe he didn't understand my situation so let me go inside to have a conversation. When I went inside I explained to him that I got into a car accident in Atlanta & I reside in Augusta. His response was "I can fill the ibuprofen, but not the one containing codeine, because its a little controlled substance (Tylenol/codeine) & I don't feel comfortable". I questioned but I didn't argue because I really needed the medicine due to my condition. I asked him a question to see what kind of response I would get , and asked "is there a policy saying you don't have to fill the prescription" he said there was. Then I asked if he could show me , he told me he couldn't. Mind you the law that was passed in 2001 is public information. 10 mins passed as I was waiting on my ibuprofen, he then placed the prescription on the counter saying "he can't fill the prescription for either." I asked for a valid/ moral reason and his response was "It's just best". When I pulled my phone to record for my own personal record I asked again for a valid reason and his response was "mam , I can't give you another reason other than the 1, I just gave a few minutes ago". Both prescriptions were written from the same doctor, both were on the same kind of paper, and both prescriptions applied to applicable state laws. He agreed to do 1 , then made a decision to not do the ibuprofen either. When I asked for a moral reason, he could not provide it and told me "The only thing I can say is ,I apologize for any inconvenience and we are not able to fill your prescription". Then he mentioned he did not give me consent to record him, that's when I knew he was either not knowledgeable of pharmaceutical laws and state laws or he assumed I wasn't knowledgeable. After Tarez laughed in my face and didn't want to give me a moral reason for denying to fill the prescription after agreeing he would , he told me to leave. So I ended up calling law enforcement to have a civil conversation. Due to the police officer not being familiar with Code 480-5-03, he asked Tarez if he could just fill the ibuprofen. His response to the police officer was "I just would rather not". Since the officer was not familiar with the law , he did his part & provided a solution for me to go to another pharmacy. I left and went to CVS down the street , and both prescriptions were filled after the manager simply made a phone call to verify.

i have been going here for awhile.the girls in the pharmacy is nice i have no problems \.i had full…read morerotator cuff surgery last month i took a shortage on my meds and was tolds i will get the the following month aday early.which is the 5th.they told my sister the 5th.i call and now im told tomorrow .this is not the first time this was done it seems to happen when im cut up.i didnt get my questions answered.so yesterday i change my pharmacy to another one.i hear though from my doc cvs said they now serving me no more.like i care they can flag me and again i dont care. you made me out to be an addict and im doing what you birds told me, as i look at these reviews i notice i a, mot the only one.im gucci

I think they should just close this store down to be truly honest their customer service is ass…read moretheir pharmacy doesn't answer the phone and then when you ask for a call back, it takes them almost 3 hours and then it's like they don't even know what they're doing. Try to get a medicine filled here and my doctor sent it and then when I called to see if it was ready to be picked up, they said that they didn't have it even though that's where my doctor sent it to and then I had my doctor call and they never even picked up the phone for her. They had her on hold for a good amount of time so they just honestly don't wanna do their job so maybe just close the place down and make them go work somewhere that they actually have to do their job

After receiving a text that my prescription was ready rude girl at prescription counter said she…read moredidn't have it and refused to look it up and asked me to get in another line to drop off the prescription??? I've been coming here for years never anything like this. This person was young rude and completely disrespectful skinny short dark skinned girl. Really disappointed CVS you just lost a customer

Tyler and his employees are extremely rude and dismissive and lazy. Im a disabled person who has to…read moreuse insurance for rides and they need to be scheduled. I explained this to the pharmacist, Tyler and he refused to take my insurance information over the phone. He kept saying I was required to do this in person. I was in tears because this was impossible for me and I needed my medication. I contacted customer service but they were closed so I called another CVS and that pharmacist was happy to help. This man is discriminatory and has a very nasty attitude. Legal action is coming.

PHARMACY- FRUSTRATING!! Their prescription-filling process is definitely not effective. Not once…read morehave I EVER walked up to the counter and actually had my prescription ready. Two days in a row and it's still not filled. Blank stare from very young rep at the counter who needed interpreting from the Pharmacist. "It'll be ready in one hour" they now say. I don't have an hour so I'll be back a THIRD time for the same prescription called in days ago. Why send me a text to fill the prescription and five hours later it's not filled. Don't send me a text. Now I'm conditioned to wait three days after my doctor calls it in and only THEN will I bother to check at the counter. As usual, they are understaffed and undertrained.

Worse slowest service ever, no matter if my doctor calls in a prescription or if I order refill…read moreonline it takes 48 to 72 hours to get and can never get anyone on the phone. They need to close