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    CVS Pharmacy

    1.8 (12 reviews)
    Closed 8:00 am - 11:00 pm
    Updated 1 month ago

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    5 months ago

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    9 years ago

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    11 years ago

    I still have not received my call back from a manager! Its been 2 weeks now. Shaking my head

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    Walgreens

    Walgreens

    2.5
    (4 reviews)
    0.7 mi
    $$

    This Walgreens is typical - nothing different really than any other one I've been into. I went in…read morequite early in the morning on a weekday after a gym session, looking for Diurex (water pills). I was not able to find them, and wasn't too pressed about it, so I didn't ask for help, but just went home and ordered them online. No biggie. I came in at about 4:50am, and there were only a couple of pharmacists working as well as the woman at the front - all were friendly and greeted me when they saw me. No complaints, but no outstanding service, either.

    Where do I start. I don't take time out to post reviews, I'm a firm believer in if you don't like…read morethe business or establishment just don't return. However for this unjust experience, I had to make an exception. I went through the drive thru to have 2 prescriptions filled. I noticed they took a little longer than usual to come to the windows with my medicine. Tarez which I was told is the pharmaceutical manager appeared at the window & asked if the copy I had was the only copy. I responded with yes. His was response was "Since the prescription was not written in the immediate area, we can't fill it". I asked if he needed verification from the doctor , and Tarez response was "No mam, we don't. We just can't fill it." I drove off and said to myself, well maybe he didn't understand my situation so let me go inside to have a conversation. When I went inside I explained to him that I got into a car accident in Atlanta & I reside in Augusta. His response was "I can fill the ibuprofen, but not the one containing codeine, because its a little controlled substance (Tylenol/codeine) & I don't feel comfortable". I questioned but I didn't argue because I really needed the medicine due to my condition. I asked him a question to see what kind of response I would get , and asked "is there a policy saying you don't have to fill the prescription" he said there was. Then I asked if he could show me , he told me he couldn't. Mind you the law that was passed in 2001 is public information. 10 mins passed as I was waiting on my ibuprofen, he then placed the prescription on the counter saying "he can't fill the prescription for either." I asked for a valid/ moral reason and his response was "It's just best". When I pulled my phone to record for my own personal record I asked again for a valid reason and his response was "mam , I can't give you another reason other than the 1, I just gave a few minutes ago". Both prescriptions were written from the same doctor, both were on the same kind of paper, and both prescriptions applied to applicable state laws. He agreed to do 1 , then made a decision to not do the ibuprofen either. When I asked for a moral reason, he could not provide it and told me "The only thing I can say is ,I apologize for any inconvenience and we are not able to fill your prescription". Then he mentioned he did not give me consent to record him, that's when I knew he was either not knowledgeable of pharmaceutical laws and state laws or he assumed I wasn't knowledgeable. After Tarez laughed in my face and didn't want to give me a moral reason for denying to fill the prescription after agreeing he would , he told me to leave. So I ended up calling law enforcement to have a civil conversation. Due to the police officer not being familiar with Code 480-5-03, he asked Tarez if he could just fill the ibuprofen. His response to the police officer was "I just would rather not". Since the officer was not familiar with the law , he did his part & provided a solution for me to go to another pharmacy. I left and went to CVS down the street , and both prescriptions were filled after the manager simply made a phone call to verify.

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    Walgreens
    Walgreens
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    Surrey Center Pharmacy

    Surrey Center Pharmacy

    4.2
    (6 reviews)
    4.7 mi
    $$
    Established in 1979
    Free estimates

    I don't get sick often, but when I do it is pitiful. I want soup and crackers and Sprite and a…read morecomfy pillow and a funny movie. It is not fun taking care of me, I am just being honest. But since I don't get sick much I get the joy of taking care of others more often. And this is one of my favorite places to do just that. Whether it's cards or stamps or blankets or "get better" knick knacks this place has you covered. They are a pharmacy as well so you can pick up someone's prescription while you're there as well. Best selling books, droppers, cold and flu meds, ankles braces. It's all there. And if you're the healthy one making the visit, they carry chicken salad and other goodies from Honey from Well Cafe. Now that's enough reason all by itself.

    This is my first time filling a prescription with this center. We first picked up two tetracaine…read morelollipops due to my tonsillectomy. They worked wonders. When attempting to refill on 04/21, we were told it would take 24 hours due to they are custom made. I've been in extreme pain and called to see the time they would be available today. I was told it would be another 24 hours . They were unconcerned, showed no empathy, and just informed us we were missed informed from the representative yesterday. I have others meds, but these help out so much. I've since had my prescription transferred. I would give a zero if I could.

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    Surrey Center Pharmacy
    Surrey Center Pharmacy
    Surrey Center Pharmacy

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    CVS Pharmacy - drugstores - Updated August 2026

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