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    Walgreens

    2.8 (8 reviews)
    Open 8:00 am - 10:00 pm

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    Walgreens

    Walgreens

    (4 reviews)

    $$

    This Walgreens is typical - nothing different really than any other one I've been into. I went in…read morequite early in the morning on a weekday after a gym session, looking for Diurex (water pills). I was not able to find them, and wasn't too pressed about it, so I didn't ask for help, but just went home and ordered them online. No biggie. I came in at about 4:50am, and there were only a couple of pharmacists working as well as the woman at the front - all were friendly and greeted me when they saw me. No complaints, but no outstanding service, either.

    Where do I start. I don't take time out to post reviews, I'm a firm believer in if you don't like…read morethe business or establishment just don't return. However for this unjust experience, I had to make an exception. I went through the drive thru to have 2 prescriptions filled. I noticed they took a little longer than usual to come to the windows with my medicine. Tarez which I was told is the pharmaceutical manager appeared at the window & asked if the copy I had was the only copy. I responded with yes. His was response was "Since the prescription was not written in the immediate area, we can't fill it". I asked if he needed verification from the doctor , and Tarez response was "No mam, we don't. We just can't fill it." I drove off and said to myself, well maybe he didn't understand my situation so let me go inside to have a conversation. When I went inside I explained to him that I got into a car accident in Atlanta & I reside in Augusta. His response was "I can fill the ibuprofen, but not the one containing codeine, because its a little controlled substance (Tylenol/codeine) & I don't feel comfortable". I questioned but I didn't argue because I really needed the medicine due to my condition. I asked him a question to see what kind of response I would get , and asked "is there a policy saying you don't have to fill the prescription" he said there was. Then I asked if he could show me , he told me he couldn't. Mind you the law that was passed in 2001 is public information. 10 mins passed as I was waiting on my ibuprofen, he then placed the prescription on the counter saying "he can't fill the prescription for either." I asked for a valid/ moral reason and his response was "It's just best". When I pulled my phone to record for my own personal record I asked again for a valid reason and his response was "mam , I can't give you another reason other than the 1, I just gave a few minutes ago". Both prescriptions were written from the same doctor, both were on the same kind of paper, and both prescriptions applied to applicable state laws. He agreed to do 1 , then made a decision to not do the ibuprofen either. When I asked for a moral reason, he could not provide it and told me "The only thing I can say is ,I apologize for any inconvenience and we are not able to fill your prescription". Then he mentioned he did not give me consent to record him, that's when I knew he was either not knowledgeable of pharmaceutical laws and state laws or he assumed I wasn't knowledgeable. After Tarez laughed in my face and didn't want to give me a moral reason for denying to fill the prescription after agreeing he would , he told me to leave. So I ended up calling law enforcement to have a civil conversation. Due to the police officer not being familiar with Code 480-5-03, he asked Tarez if he could just fill the ibuprofen. His response to the police officer was "I just would rather not". Since the officer was not familiar with the law , he did his part & provided a solution for me to go to another pharmacy. I left and went to CVS down the street , and both prescriptions were filled after the manager simply made a phone call to verify.

    CVS Pharmacy

    CVS Pharmacy

    (12 reviews)

    $$

    i have been going here for awhile.the girls in the pharmacy is nice i have no problems \.i had full…read morerotator cuff surgery last month i took a shortage on my meds and was tolds i will get the the following month aday early.which is the 5th.they told my sister the 5th.i call and now im told tomorrow .this is not the first time this was done it seems to happen when im cut up.i didnt get my questions answered.so yesterday i change my pharmacy to another one.i hear though from my doc cvs said they now serving me no more.like i care they can flag me and again i dont care. you made me out to be an addict and im doing what you birds told me, as i look at these reviews i notice i a, mot the only one.im gucci

    I think they should just close this store down to be truly honest their customer service is ass…read moretheir pharmacy doesn't answer the phone and then when you ask for a call back, it takes them almost 3 hours and then it's like they don't even know what they're doing. Try to get a medicine filled here and my doctor sent it and then when I called to see if it was ready to be picked up, they said that they didn't have it even though that's where my doctor sent it to and then I had my doctor call and they never even picked up the phone for her. They had her on hold for a good amount of time so they just honestly don't wanna do their job so maybe just close the place down and make them go work somewhere that they actually have to do their job

    Walgreens - drugstores - Updated May 2026

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