New in town, went here today and was able to get an actual FREE checking account (Yes, like Santa…read moreClaus and the Easter Bunny, they do EXIST!) with no hassle, weird balance minimum requirements, minimum opening deposit, or direct deposit requirements! Oh, and btw, they didn't ask for my first born either~although extracting the vial of blood was a bit catchy! :-) seriously, really nice experience thus far!

When I walk into the bank the branch manager Laurie and her associates acknowledge me right away …read more Living in California I'm just not used to that! She and her team have helped me for over a year with my 94 year old mother's mortgage and savings account . Printing information, cutting checks , closing and opening accounts plus opening a line of credit . My mother recently died and Laurie did all she could to help me with the banking I needed to get done . Showing kindness and compassion during the whole process. Thank you Laurie !

Convenient location with drive thru ATM and transactions. You put your ATM card in sideways, takes…read moresome getting used to. I like not having to go thru the grocery store to go to the ATM, and it's a convenient location in town.

Just terrible. if you go to the branch, you feel like you're bothering the staff and they are…read morewishing you away. they can perform minimal function. we were 3 days late trying to get a CD out that matured and they charged a 3% fee on the total amount. not to mention, the new CD they put us into was a 5 year 1% JOKE. Just a terrible bank all around. i doubt m&t will be much better unless they fire all the people employees.

Convenient location west of Buckland Hills Mall. I'll keep my opinion about our Tax Bailout or…read moreWall Street to myself.

Love, love, love I think this is…read morethe BEST branch of all the branches I have done my business with. Every single person will say hello as soon as you walk in the door. The tellers have personalities and really know their business. One day in particular I used the drive thru but the tube wasn't working. The teller came in the speaker and said " I'll be more than happy to come out and take your transaction". WHO DOES THAT????? I told her that wasn't necessary, I'll come in. Really? Talk about going out if your way for service!

I use KeyBank as treasurer for a non profit organization. They are so easy to work with. My contact…read moreat Key, Brian is amazing. I wish I had business relationships with every company like I do with Key. The drive through is excellent and I'm in and out in no time. Today I had to use the walk in teller because I knew the amount of $1's I had would not go through the pipe. Though the line was long, they moved fast. The woman who worked with me was incredibly cheerful, even for a busy Saturday. If you are looking for a bank, this is a great one.

I had a loan offer from the bank. I went with another company, but three months later I figured I'd…read moretry again because now my daughter needed a loan. The website wouldn't let me as I wasn't a customer. No worries, so I called customer service. You know the reps who mumble, can't speak English, and ask you a question when you just game them the answer? Yeah I got that one. Okay, so I decided to drive to the branch on Broad Street in Manchester. Oops, guess what their own website is wrong, and there is no branch on Broad Street. Okay, so I then drive to the South Windsor branch. A loan takes all of 5 minutes to do online. The longer part would be setting up the account because per the mumbling rep I had to be a customer despite being offered a loan before. Whatever. So after being misdirected to Manchester, I still got to South Windsor with half an hour before the branch closes. I told them what I needed. They asked if I had an appointment despite the fact I see two customer service reps at desks, and only one had a customer. I said no. They asked me to schedule an appointment. I told them forget it, and that I was going with Discover which already approved me for a loan. I was just going for a better rate. I guess Santander likes to treat customers like crap, and doesn't like making money on interest.

My boyfriend and I went here looking to get rates on a house mortgage. We had gone to another…read morecompany to be able to compare. The tellers were all very polite and we have met with Tristan twice to discuss the mortgage. He has been so nice and accommodating and he is the reason we have decided to go with Windsor federal savings for our mortgage. Plus the rates are great which is a bonus! We were so happy with our service that we will be opening up bank accounts and recommending the place to our friends!

From the owner: At Windsor Federal, we put community first. "Neighbors Helping Neighbors" is much more than a…read moretagline for us; it speaks to our culture, and values, as an organization. We're here for you - our customers, neighbors, and communities.