Chase bank in enfield was amazing! Tracy bennefield which is the branch manager was very helpful…read moreand knowledgeable, she stayed late just to make sure my son and I were all taken care of! Recommend for certain.

SO happy Chase is opening branches in CT. We were living on the west coast and they were…read moreeverywhere, and we thought we'd have to get a new bank in CT so it was a relief to find out about this branch! It is modern, clean, quick and friendly service, with a Starbucks around the corner. I also noticed it is wheel chair friendly with a lift inside. Beautiful building, and we love doing business with Chase.

I've had two car loans with them so far…read more Their locations look nice and professional, and they always have a loan officer to talk to me even without an appointment. They've worked with me on cars that were a little too old to qualify for a loan "by the rules," and as long as it's a great car, they OK'd it. I didn't end up buying that car, but I was still impressed they didn't give me hassle and said "yes" in 10 minutes flat. Their rates are better than anything else I have seen, save maybe special manufacturer promos at 0.99%. Paperwork is kept to a minimum and fast. I've never spent longer than half an hour. I have no reason to go anywhere else. I'll keep financing cars through them for as long as I live in the Springfield area.

Great place. Awesome rates. Very helpful setting up business account…read more Forget the big banks and go with a credit union.

The bank is conveniently located and is pleasantly updated inside. The tellers are not so friendly,…read moresome exception, and the rest of the staff looks almost always skeptical...of what..not sure. There is an uneasy feeling about the place when you enter...not cause of the atmosphere but because of the energy the staff emits.

Stay away from this Credit Union. I had a high credit score and they by mistake reported me to…read morecredit bureau 30 Days late. They said they were sorry but can't help.

Worst credit card company ever, I call them ahead of time to tell them I am traveling and then they…read morestill freeze my card. They have ruined several days of vacation 3 years in a row and offer no resolution or assistance and just send you in circles, my friend is visiting from Austrailia and instead of showing him around I'm arguing with my credit card company...

Waiting for notary services at Enfield branch, felt as though I was not treated as a priority as…read morestaff talked and did other tasks. I was on lunch break and time was of the essence. No sense of urgency observed on their end. Love my WL branch for sure!!!

Nothing but fantastic customer service from this branch. Patrick is phenomenal! Always going above…read moreand beyond to meet AND exceed the customers' needs. Whenever I have an issue, I can always count on him to get the job done right.

This is a great bank and location. I had an account with them years ago, but end up at a credit…read moreunion. Rick Prettyman is an awesome assistant store manager. He took care of my husband quickly and fast. My husband love the bank, so I am glad that he chose to bank here. I didn't open up an account here, but my husband did and he's satisfied. They have 24/7 fraud protection alerts, assist you with investing and a great checking and savings accounts. This location is inside the mall and it's pet friendly. They have treats for your 4-legged friend. :-)

This bank consistently goes above & "BEYOND" our needs & expectations!!! So many extraordinary…read morerepresentatives for this company that go far beyond what I asked for! I have repeatedly asked for extraordinary information in past month for "major changes" my husband & I expect to do in future!" Not once did I get a "wait" or come in a wk or so, we will mail it to you or etc. James, Alex( I think? Ha!) Israel, Margaret( been there forever & anticipates my needs) & so many others went far above what I asked for..."IMMEDIATELY!" I absolutely love, love, L-O-V-E this extraordinary bank $ their perennial "CAN DO ANYTHING YOU ASK FOR ATTITUDE!" I have been with this bank "forever & ever!" They were extraordinary then & they are extraordinary "NOW!" Looking for a bank that will refreshingly take care of "ALL" your needs, absolutely "KNOW & RECOGNIZE YOU", plus "VALUE" you as a customer...... "TD BANK NORTH, RIVERDALE ROAD, WEST SPRINGFIELD, MASSACHUSETTS IS ABSOLUTELY IT, I ASSURE YOU!"

I love this bank everyone is always so helpful! I've moved out of Torrington but have not changed…read moremy bank!

If I could give them less I would. Won't deposit endorsed checks without the person there. So…read moredon't expect any ease in your banking. Not worth having an account since you can't do the things you need to do.

Peoples' employees in general are very nice. They try to go the extra mile to make sure you are…read morewell served and sometimes they'll offer the newest service or offer they have going now and then. However I'm okay with all that. But recently in at least 2 other locations the tellers were not that friendly and on the contrary they seem annoyed and guys this is a bank! I can take my business anywhere I want, so they should be privileged and yes at your service at all times. I'm giving them a four star because they re usually great. hopefully they'll read this review and improve soon.