Kim at Custom Mortgage made the entire process feel easy and stress free from day one. She is…read moreincredibly responsive, always available to answer questions, and truly goes above and beyond to make sure everything is handled the right way. What stood out most was how much she genuinely cares. You are not treated like a transaction, you are treated like family. Kim takes the time to walk you through every step, explains things clearly, and makes sure you feel confident in every decision. If you want someone who is professional, dedicated, and fully invested in your success, Custom Mortgage is the place to go. I would absolutely recommend Kim to anyone looking for a smooth and positive experience.

With so many choices out there for your mortgage needs please take the time to research your…read moreoptions and do NOT allow anybody to guide you. Guide yourself with multiple professionals. Do NOT put your trust in a group of people who work together acting like they care about you when they really only care about the money. I am truly disgusted with the way we were treated. Some people truly don't care how they hurt others.

I could not say enough great things about Bella and the folks at USA Mort ages. After Berkshire…read moreBank screwed the pooch calling my son's 375K tax CREDIT a "DEBT" instead of what it truly is (a carried forward credit after a fire & tornado loss in the same year) , 10 days from the closing they really screwed my boy up but good. Bella fixed the problem in 10 seconds telling us "Banks simply can't understand the tax returns of self employed people". Thank you Bella-you are the best. From a grateful Father Bill Y.

My 1st meeting with Kate was unhelpful, abrasive, and confusing. However, she put a positive spin…read moreon it by saying she would get back to me later that day after running my credit report. She refused just to sit down, and instead stood at her desk loudly speaking at us, barely letting us get a sentence in. We were planning on going with a VA loan and before I got to mention that we plan on getting married before buying the house (he's the vet, I'm not) she just LOUDLY interjects with "Well, you're not even married? What are you talking about? I'm not gonna put a girlfriend on a VA loan." Then, as I am just barely starting to get my sentence out that we're also looking into USDA loan (I've already done lots of research on this matter), she interrupts loudly AGAIN, "Well your credit scores aren't good enough, its impossible so I don't know why you're even considering USDA." (for everyone else in the office to hear and people were turning around staring at us). Little does she know, we'd just paid off a MASSIVE debt and our credit scores had just shot up well-above the requirments. It was so embarassing. This all happened in a single 5 minute meeting. We didn't even really get to introduce ourselves or explain our current prospects and all the progress we'd made. I wish I had never come to this office and I actually advised my realtor to NEVER recommend this lender to anyone EVER again. ... A week later, I realized I'd never received any communications from her, and I'd already wasted all that time bringing all my documents to her to run the reports, so I figured heck, why not just contact her to see what she found, anyway? So I emailed her and she just said "I am sick, but I'm doing everything I can." I thought this was a short, unaccountable, and weird way to reply to a client. I emailed her again, and she admitted she lost some of my pay stubs, But would still get back to me after running our reports. ..Who does that? It's now been 5 weeks and I still have not received any response, results, or answers. Very bizarre way to do business. I would not recommend this company to anyone. I am doing business with a different lender in the area, and she has preapproved us and we're looking forward to buying a house. Thanks for reading.

Nora was able to get the mortgage at a great rate. She worked tirelessly. Highly recommend. Thank…read moreyou.

I've used Northpoint for several home purchases and refi's over the years. I always work with Mark…read moreAlley, and each time the experience has been stellar. Mark understands the process completely and has saved me quite a bit of money, each time I use him for this service. Mark makes the process easy, inexpensive and fast. Night and day difference from how banks and mortgage companies operate. He also absorbs the closing costs so you spend very little on the closing. Banks can charge you up to $10,000! Getting the right mortgage and mortgage broker, is as important as buying the right house. Both are long term decisions, and if you get either one wrong, you'll be miserable for a long time. Mark will make sure you get the right mortgage and help you navigate the crazy paperwork.

As a first time home buyer, aligning myself with the right real estate agency was a MUST, and I…read morefound that with Grace Group Realty! I worked specifically with Amy Mateus, who is an absolute expert in everything real estate, and an exceptional Broker, Partner, and Realtor. I have nothing but positive things to say about Grace Group Realty and I HIGHLY recommend them to anyone who is interested in buying or listing a home!

My wife and I worked with Amy from Grace Group Realty. She was an amazing agent who was always…read moreavailable to help us find the right property. Her expertise in matters relating to every facet of buying a new home help ensure that we got what was the right house for us. The process was made easy by here expertise and skill. I would recommend her to anyone looking to buy or sell their home.

Working with Cynthia Rivera at Guaranteed Rate was truly one of the best decisions we made during…read moreour home financing process. From the very beginning, Cynthia was incredibly knowledgeable, responsive, and genuinely invested in helping us succeed. She took the time to explain every step in a way that made the entire process feel clear and manageable, even when things felt overwhelming on our end. What really sets Cynthia apart is how much she cares about her clients. She was always available to answer questions (no matter how small), ran numbers multiple times to make sure we were getting the best possible option, and consistently went above and beyond to keep everything moving smoothly and on schedule. Her communication was exceptional. we always knew exactly where we stood. Buying or refinancing a home can be stressful, but Cynthia made the experience feel seamless and even enjoyable. Her professionalism, expertise, and dedication are unmatched. If you're looking for a loan officer in Western Massachusetts who is trustworthy, hardworking, and truly has your best interests at heart, I cannot recommend Cynthia Rivera enough. Thank you, Cynthia for making this such a positive experience!

Beth did an outstanding job from start to finish handling the sale of our home. In every respect…read moreshe is professional, knowledgeable, efficient and pays close attention to the myriad details that arise especially once a contract has been signed. We highly recommend her!

My husband and I are first time home buyers who have had 0 experience buying property. I did a lot…read moreof research and thought I had it all figured out... so many unexpected things came up.  We're thankful we found Beth Hopkins. We told Beth before our first video chat that we were first time home buyers. I don't know if she does this with everyone or just everyone that was new but she spent just about an hour with us explaining every step of the process and answering all of our questions. I would say Beth was available to us at all times of the day. She would always message us back extremely quickly. The longest she would take would be if I emailed her late at night (we work nights)... she would answer early morning. For the most part, she would answer within an hour and if it was time sensitive... within a few minutes. I know she had other clients but we always felt as if we were a top priority with her. She is extremely thorough. Has answers to every question we threw at her and if it was something she wasn't sure about, she went out and found the answer. I was worried we would get a realtor that was pushy and we would end up getting pushed into something we didn't want. Beth was never pushy but happily gave her opinions when we asked for help.  She fought for us during negotiations and even after closing to get us the best price possible. We never asked her to go out of her way for anything, she did that on her own. We were very impressed.

Ruthie helped me search for a house for over a year! I was a first time home buyer with a minimal…read morebudget trying to buy in the craziest market of my lifetime. She patiently walked me through the process and came to see house after house with me until we found "the one." She is an incredible ally in the process and she understands the intricacies and dynamics as well as the numbers. I definitely recommend Ruthie to support any home-buying process.

Jason Jean is the answer to all of your questions, the stop to all of your worries, and the road to…read moreall of your dreams! From start to finish he makes the entire financing process seamless and as pain free as possible. It's always a stressful situation but Jason makes you forget that. I recommend him to everyone looking for a new home or anyone refinancing. I have gone through him with two homes and a refinancing situation. Thank you Jason Jean!!

Highly recommend reaching out to Jason and the team! They consistently go above and beyond to…read moreensure your entire process goes smoothly. The service was exceptional, all my questions answered and every communication was very prompt.