I was very disappointed with our experience at Webber's Natural Swimming Pool. My 8-year-old son and my other children are confident, experienced swimmers, yet we were repeatedly told they had to stay within arm's length of me at all times. To help the lifeguards feel more comfortable, I even put life jackets on my children, but it still wasn't enough.
Throughout our visit, my kids weren't allowed to swim away from me and had to remain right next to me the entire time, which made it impossible for them to enjoy the pool.
As we were leaving, I read the posted sign, which stated that children under 8 must be accompanied by a parent. Since my son is 8 years old, I questioned why this rule was being enforced on him. I was told the sign was a "typo," which was frustrating and confusing. If the posted rules are incorrect, they should be updated instead of expecting guests to follow rules that aren't clearly communicated.
I also couldn't help but notice that my family appeared to be the only Muslim family there. I don't know whether that influenced how we were treated, but the experience left me feeling singled out.
I hope management reviews how policies are communicated and applied so that all families are treated consistently and respectfully.
In the photo :: The life guard who kept telling all the other life guards to look at my kids and make sure they stay within arms reach. We had to follow our kids around the pool and they weren't allowed in middle of the pool due to me not getting in. read more