Also to add, my relative that I recommended also had a trust done at this location, same time as me, couldn't get his trust recorded because there were errors on the deed. Do not use this company! Unless you want to pay without having a valid trust . read more

Very irresponsible. Both the assistant and Jayne. Had work done in September it is now December nothing is finished. We paid 1500$ upfront and still waiting for documents. Jayne's assistant does not respond to emails or phone messages. Go somewhere else. I'm basically eating my 1500$ read more

I am so disappointed in the quality of customer service from We The People. Jayne was always kind when I was able to have a conversation with her. I had a very simple matter that should have taken no more than 6 months to file and complete. I petitioned in October 2022 and finally had to find a new paralegal in December 2023 to take over my case. There was little to absolute no communication from anyone at this business. I would wait months and send many follow-up emails as well as voicemails before I would receive anything. For how much stress I was already under this business did not help. Many times their phone would be out of order/disconnected. I have gone to the building during operating hours and the door would be locked. I am not an impatient person. As long as there is communication I am always willing to work with you. I would ask for updates on my case and info on what to expect next and the answer I would receive on the majority of the replies from this office was "I will contact you when I hear from the court". Then months would go by. If you are looking for a cheap service and have all the time in the world, this place is for you. Otherwise, go elsewhere. read more

Inconsistency, cannot get a hold anyone for follow ups. Do not recommend this place, used to be good 8 yrs ago, not anymore same owner.

Just go look at their Google reviews. Multiple people have complained over several years for their lack of responsiveness. Rather than apologizing for their poor service this is how they defend themselves. By insulting and defaming their customers with a completely fake story if you speak out against them. Once they take your money they become very unresponsive. Won't answer calls or emails or care about you anymore. Do not trust them!! read more

Don't waste your time or money. Simple straightforward divorce took years instead of months. Poor customer service, calls and emails were unanswered. Paid for a service that was not received. read more

Father passed away and we realized we needed to do our own trust. WTP is an expedient way to get the ball rolling, but there were certain things they failed to do according to our expensive Beverly Hills-based estate atty. So it was good to have their counsel, which is probably cookie-cutter in nature, and get a Family Trust established, but 10 yrs later, we are reworking it--as much because circumstances change and people enter and exit your life over time, as the quality of their work product. Also, the people skills demonstrated by this particular WTP office were less than desirable. You are dealing with h walks, health directives, the legacy of our lifetime -- so it would be nice to have prepared who you feel care. Taking a star away for their lack of emotional intelligence. read more

I have now called 3 times and left 2 voicemails over the span of a week. The third call was answered and clicked on without being able to leave a voicemail. I don't understand how else to get a hold of this business. This super frustrating and this place came highly recommended. I will look elsewhere I guess. Hoping I can get a response here. read more

Thanks again to Janey at We the People, for making it so easy and affordable to get legal assistance. Janey has a great positive helping attitude that takes "git 'er done" to 110% satisfaction for my legal affairs. This time it was making sure that I have the correct person as the executor of my Last Will and Testament, so my Wake can go as planned by me. Truly if I want to know something of a legal nature, this is my go to place for advice. The price is so worth my peace of mind. Thanks again Janey for what you do to make my legal affairs so easy read more

I am so thankful with the service from We The People. The staffs have been so professional, helpful and so friendly. They offer good and fast service. read more

I called this office. Jayne was just unbelievably helpful. She answered all my questions and went above and beyond what I could possibly expect. She's professional and sweet and caring at the same time. I also found out they provide so many different services that we could use in the future. Thank you Jayne for your time. read more

Jaynie, of We The People is the absolute best. I had gotten myself in a financial predicament. After a very expensive divorce, my ex-wife "took me to the cleaners "and I found myself unable to pay all of my bills. Creditor began to sue me for the full amount of past due payments. I had to go in and ask how to respond to a summons of lawsuit that I was served at my home. Jaynie took the time to explain all of my options. After consulting with her for about 30 minutes, she suggested that I consider bankruptcy chapter 13. She explained that she would not be able to handle a chapter 13 type bankruptcy because my income is over $40,000, so she gave me a referral to an associate who is an attorney an expert in chapter 13 and suggested that I give him a call and ask for a free consultation. I felt so relieved by her openness and candor. After the 30 minutes, I asked her how much would her consultation charge be, and she told me no charge. I was floored! I love this place. If you need any help of the paralegal nature "We The People" is the place to call BEFORE you talk to a lawyer. You'll be glad you did. Charles P. read more

Update - I never blocked my direct access. You have had my info all along. You chose to do NOTHING that you promised, and you wouldn't give me a refund. Don't want to see this happen to other people. My name appears on the review, and I am not hiding! You hid when you told me I would get a refund, then you disappeared when I tried to get the refund. read more

Thank you, We The People for guiding me through a legal situation. Every time I called, Jayne always picked up. But you have to call. Email is not the best way to communicate. Call and explain your situation. And if you send the docs in, still call and let them know. Jayne and Jeannette are very helpful. read more

Trying to get a simple no-contest divorce through We The People Burbank has been a massive waste of time and money. They looked at my case and gave me bad advice and in the end, after a year of back and forth and filing things, serving, waiting, checking in, etc, the court rejected my case for a concern I had already flagged with them at the outset. WTP said the thing I was concerned about wasn't going it be an issue -- it was. On top of them leading me down a fruitless path, they were hard to get ahold of throughout the process and often wouldn't respond at all to calls or emails. They've offered to waive the fees to restart my divorce (this time in an expedited fashion) and they provided the paperwork to begin again. I showed another divorce expert their new plan and he told me that it's also not going to work because I've been married over five years and the courts will reject it again, 100%. These guys are major time wasters -- be warned. I want my money back for the original divorce but when I called their office today, I got a "this number is not in service". Avoid at all costs. read more

This is the second time I have gone to We The People in Burbank to help with legal paperwork and can not say enough great things. I experienced great customer support from the start and all through out the months long process. I was always kept up with needs and updates and any questions I had throughout where answered right away. I would highly, highly recommend We The People in Burbank for any legal paperwork needs. I am now able to move forward a lot sooner because of their tremendous efforts and hard work. Thank you so much Jayne and Janet for everything! read more

I have been trying to get ahold of Jayme for months. I need to file immediately and never get an answer from anyone. Now the voicemail is full. I'm really frustrated. read more

We had an appointment this morning to pick up a trust that was in the safe. We arrived at 12:30 our appointment time and the woman that has the combination was not here. Now we have to wait until she arrives in Burbank from Long Beach to get the trust that is ours. We returned at 3pm. a we were told it was too late in the day. Another appointment is set for this Thursday. Will it be Déjà vu? This is not the way to do business. More posts soon. read more

We ordered their mystery shirt product on November 29th. OVER a MONTH later (the first week of January)we finally received the shirts. This after trying to contact the conpany by email (received one email out of 3 back giving an excuse of weekends and holidays not counting towards their processing and shipping times ) finally got ahold of a person after calling them several times and the person asked if we wanted a refund or them to FINALLY ship the product out, to which i said no we do not want the product we want a refund. What did they do...shipped the product 4 days later and NO REFUND! TERRIBLE BUSINESS!! Wont do business with them again! Also would have given zero stars if possible read more

I recently used We The People to help assist with my paperwork with my divorce. I had no idea what I was doing and Susan was an absolute rock star in assisting me with everything and answering any questions I might have. I know she probably assists so many people each and every day with a multitude of legal issues but she was so pleasant and patient with me, never talking down and making sure I understood everything. A great experience with her and We The People for such an unpleasant legal occasion. read more

They send you nonstop ads when you're trying to check out. Poor customer service as well. Takes weeks to get a response.

I am writing this again, we the people in Burbank is horrible, they are extremely unprofessional, irresponsible, unreliable, and untrustworthy. I had the worst experience with this unorganized and careless ladies who messed up my paperwork. It is very unprofessional to handle peoples' sensitive documents incorrectly by inputting wrong information and submit those documents to court. read more

I paid for paperwork and never received it. I'm going through the BBB to rectify the situation. If that doesn't work then I'm suing. This place needs to be shut down. I also reported them to the DA and the State Bar of California. read more

I have had a horrible experience using this service. We the People was recommended to me for facilitating what should be a straightforward and fairly simple uncontested divorce process. Since soliciting their services in October of 2020, I've encountered delays and unresponsiveness far beyond anything that could be considered reasonable. I've left voicemails, emails, and have used their website's "contact us" feature to connect and months have gone by with no response. I've had to handle things on my own that I paid them for. It is unacceptable. read more

I was not pleased with their service. They put the incorrect dates for my child's birthdate on two different pages with two different dates and my separation date. Gave them the papers they needed but never filed them. Seems like they didn't take my divorce case very seriously. Always had to call them for information because they were not doing their job. Had to talk to a lawyer to find out there were things wrong with my divorce case. Felt like I wasted my money and time. Will not be coming here again for any legal advice or any legal paperwork to be done. read more

Love love love this place !!!! The owner is so nice and knowledgeable her name is Jamie she helped me with a pretty big issue I saved so much money and am so pleased with the service, attention to detail, turnaround time and she is just so flipping nice 100% recommend go here you will be happy like me read more

Jayne helped me switch the Agent of Service for my corporation to be filed in Sacramento last year and made it quick simple and very affordable. This year someone contacted me and said, that after searching online, that my incorporated company name was available to register with the state! I kind of panicked and called Jayne immediately. She looked up my company name on the state of CA register and found that the name of the company was still active and could not be registered to anyone. Whew... what a relief. So I asked her if she would email me an invoice for the time and she said "no that's ok, was happy to do it". Really! Needless to say when I have legal needs she will be my go to person! Keith - Production Partners, Inc. read more

Susan helped and she was so knowledgeable. She knows her craft and I shall be back there again. Thank u Susan!!

Two stars for effort but i always have to take initiative to contact them ... wasted money and time they are really only good for filling simple paperwork & assistant never knows anything main paralegal is either not there or just too busy. She never checks her emails. Very disappointed i wish they had told me from beginning that they only really do divorces and vesimple things. My paperwork was filled out incorrectly so i was not able to serve so i lost the money i paid them and to the court. I was not offered my money back. Never got my money back. read more

Jayne is highly professional, and gracious. If you are looking for a person to assist in preparing your legal documents , then look no further. I highly recommend Jayne at We the People in Burbank and Long Beach to help aid in preparing your paperwork. Thank you Jayne! read more

If your looking for assistance from this company run!I hired them last year to help with a divorce and name change and let me tell you i was beyond disappointed and pissed when my court date was approaching.Only to find out Janie never submitted my paperwork when she was supposed too.She told me it was nothing to worry about that they took care of everything on time.Lies!I had to show up at court and explain to the nice judge that We The People Never filed my paperwork.Let's just say I'm still waiting on a phone from Janie for over a month now.She never answer the phone or return phone calls.I have no idea where my paper work is.I left numerous messages and texts and still nothin.At this point I'm ready to take them to small claims court for my money back.Once again do Not hire this company you'll end up feel like me!!! PISSED read more

Super friendly and Super helpful !!! Susan and Jamie were great !! Best Jim FitzGerald read more

Janey was so helpful and attentive. She was the first paralegal to make me feel like I wasn't just a client, not only was she kind she also went out of her way to help with less than a 24 hour notice. She got us in her schedule and processed our case work the very same day. read more

Very professional service. Great explanations. Quick turnaround of documents. Would not hesitate to recommend. Jayne and her assistant make you feel at ease. read more

I used We the People for handling the probate on my mother's estate. I have been very pleased with the process so far, and Jayne has been absolutely wonderful! With her experience, not only has been very informative, but she has also prepared me for my hearing and was there for any assistance I may have needed. I will recommend Jayne to anyone with probate needs. Thank you, Jayne, for making this process much easier on me read more

Jaime is so helpful. She did an amazing job with my Divorce. We The People Burbank are very professional and helpful. Very Thankful for an easy experience and getting everything finalized with very little effort and very affordable. Thank you!!! read more

An update. I worked with a different person named Moryah and she was great. She was up to date with my divorce case and very helpful. The other staff must have been canned because none of them were in the office when I walked in a few times. Now I can recommend them... read more

I do not recommend using this 'We The People '. I gave J all my information and paid her. She gave me incorrect information and so I went to another company. Since J did not do any work for me, I should have been reimbursed. Which I was not. She has no problem taking your hard earn money..... read more

I read the prior Yelp reviews and I'm so surprised! I just had We the People in Burbank set up an LLC for me. Moryah and Jennifer could not have been more helpful and they took care of everything! read more

I could not afford the "thousands of dollars" in fees the Attorney quoted me, so a friend told me about We The People. Jayne helped me with my legal matter, she was reassuring from the start and everything turned out perfect. I highly recommend We The People and Jayne B. read more