Clean and organized. Sandy assisted me and she was quite pleasant and so helpful. It was much…read moreappreciated. Recommend!

This Paper Store has recently relocated to inside the Burlington Mall…read more Located right next to Fogo de Chao, this new space is much bigger now which means there's more product to shop! The design of this new location is also clean and very modern feeling. Same as at other locations, you can find jewelry, apparel, toys, greeting cards, and more. I also saw that they offer ear piercing which I've never seen inside of a Paper Store before. Glad they moved to the mall because parking is a LOT easier now.

I was picking up gifts for my wedding. The manager there was a bit on the erratic side, first…read moretelling me he will help me with placing the order on the iPad, then a few minutes later having me do it myself and looking at me like I was crazy for waiting for him even though he said "I'll help you with that." When I actually received the products he had scratched the paint off the cup I bought and when I got home I discovered he had broken a bracelet I wanted engraved. As I'm currently on my honeymoon I. I cannot return to get my money, but I will never do business at this store again. Things remembered used to be one of my favorite stores to get things engraved. Bummer!

Ryan is AMAZING! I stopped in 5 minutes before closing time the day after Christmas to pick up an…read moreengraving, and he not only happily retrieved it for me but stayed 20 minutes past close to ensure that an error was corrected! Five stars just for his customer service. He was so kind and apologetic and never made me feel as if I were an inconvenience (even though I'm sure I was). It's tough here right before the holidays because it gets so crazy, but take the time to stop in when it's not as hectic and the service and the products are both amazing! Thank you Ryan!! I will be back!

BUYER BEWARE: We went inside this store and was not greeted by the 3-4 people crowding behind the…read moreregister, no other customer was inside the store. I believe they were training a new person and as we walked by we were still not greeted (it did not bother us, unfortunately we are quite used to this in these suburban towns). We took our time browsing the store as they had a selection of baby related items towards the very back of the store that we found cute yet (albeit very expensive). We spent about 10 mins. As we were leaving we see one of the (presumably new) employee with green hair walk towards the section we were in. He went past us and awkwardly followed us without uttering a word, made us feel like shoplifters. We were deeply offended and and felt disgusted as we exited the store. Apparently we are not the only ones who experienced this, I attached a screenshot of a 56 year old woman who was also followed. This store really needs to reduce their hubris, there is literally nothing of great value to steal from in this store. An apology to this review would be nice, however we do not plan on returning ever and the lack of accountability based on other replies does not provide us with much hope. TLDR; we went in this store and without any verbal interaction, was followed by an awkward employee. We felt offended and disgusted. It's 2024 and I would hate to imagine what the chain of events would be, if we were of a darker skin color.

We were killing time before a delayed flight walking around some downtown areas and landed here as…read morewell. I hadn't been to Lexington in years and seem to remember there being more shops to check out. Sadly, there aren't many, or at least not many we found. Luckily, we did find this place and it is excellent. If you are looking for a gift, especially jewelry, definitely go here. They have excellent displays of necklaces, earrings, and bracelets from numerous artists. Each one quite different so you will be sure to find something that suits you. There is a small room in the back with kids toys and puzzles, stuffed animals, etc. This shop also has candles, soap, gloves, hats, scarves, fun wooden puzzles, amazing drinking glasses and serving platters and dishes. I remembered what my girl pointed out and went back the next week to buy it. (That's how you do it, guys.) I know things are especially tough for stores like this that you really have to see in person to believe. I hope you will check it out - it is most definitely worth a visit!

please do not buy anything from here, I tried to return something (with a receipt) and the employee…read morelied and said it was broken and I couldn't return it. The employee also lied to me to my face and said she was the only worker in the store, and 1 minute later there was another worker. Do not purchase anything from this store if you want to not get scammed

collection of random little gifts for kids etc. guy working inside was attentive & nice.read more

Came in to look at recliners for my parents, no employee to be found. Found what I thought to be a…read morecustomer on the recliner, turns out to be the employee.

I bought a remote control with cash it cost $30. I do not collect receipts so I did not have one…read morewhen I returned the remote. The manager asked if I had a receipt and I told him no I didn't BUT the box has Brookstone imprinted on it... After going back and forth he would not even give me in store credit!!! AAaarrrrrr. I went back an hour latter as I was leaving the mall just to make sure I had this right and I did. I asked him to scan the product just to see how much in store credit we were talking about.... $9.99 So for $9.99 Brookstone lost a customer, got a bad review and come Christmas I will go out of my way to point people to this review.

Magic Castle is a small shop located inside the Burlington H Mart at 3 Old Concord Road, highly…read moresuggest that you put that in your GPS if it's your first time heading there. Parking's also tight because of H Mart but we didn't wait long to get an open spot. The shop's about 150 square feet & full of the cutest items - my kids & I wanted Gudetama & found plushies, pencils, pencil cases + Rilakkuma, Pusheen & other kawaii characters' products & K-Pop swag. It's a small shop but divided up into sections - one section's got stationery/school supplies, & another has character slippers, toothbrush holders, & makeup supplies, for example. Cute novelty items like self-watering plants, too. It was worth the drive - the items are genuine, lots of variety & it's impossible to walk out without buying something. (photos taken 2/2022)

All the low rating reviews about this place are right. The girl in the counter is rude,…read moreunprofessional, and always has a sour look on her face when you ask her anything.

We got 6 flavors honey lavender, Nutella, caramel, lemon, pistachio and dark chocolate. All the…read moreflavors were so tasty.

Delicious macarons! I was gifted an assortment of macarons from this Woops location. The macarons…read morewere very fresh and all the flavors I tried were very good.

Love this shop. Beautiful crystals and a great selection. I especially love the candles. Kristina…read moreis always super responsive and very helpful. As I'm new to healing crystals, Kristina has answered all my questions and helped guide me along the way. I've had several readings with Kristina, as well as most recently her psychic clarity healing session. Even over zoom, I was able to relax as Kristina guided me through meditation and help balance my chakras. My tarot readings have been incredible. Kristina guided me through things that at the time didn't make sense, but then in no time events unfolded and it all came together.

This place is such a hidden gem! I guarantee you will not expect what you find inside. Crystals,…read moreincense, salt lamps, calming music, and so much more!

Great selection great helpers really know their books Got a Hugh selection plus a special young…read moreperson section

Very easy to order by phone or online! Very happy with the beautiful flowers arrangement!read more

I've been a patron of A Whole Bunch several times for regular flower purchases, and immediately…read morethought of them for my friend's small city hall wedding and celebration lunch a few days later. I went in on a Sunday and spoke with a young lady who quoted me $40 - $50 per each bouquet after showing her a photo for inspiration, and $15 - $20 for the groom's boutonniere. I then received a call Monday from James after placing my order confirming pickup details and price was confirmed to be $120.00 plus tax for my pickup the following day, $50 for each bouquet and $20 for the boutonniere plus tax. He also informed me I would have to come in later than the originally planned 8am pickup time, which was not an issue. On Tuesday I reached out to James to ask if I could pickup the order Wednesday before the ceremony, which he said was fine. I again asked to confirm that on pickup morning I would pay $120.00 for the complete order and pick up the celebration lunch bouquet on Sunday morning, he confirmed. Today, when my sister went to pick up the ceremony flowers, she was told it would be $120.00 for today only and another $100 for the celebration lunch bouquet. She spoke with Shannon, supposed manager, who was incredibly unprofessional and walked away as I apologized for any possible confusion and tried to explain the situation on speaker phone and my conversations with the young lady on Sunday and my 2 calls with James earlier this week. Shannon said, as she walked away from the conversation, that we would just leave it at that price and I could pickup the other bouquet on Sunday. Shortly thereafter I received a call from James, yelling at me and essentially threatening that I shouldn't dare come by Sunday and pick up the other bouquet. I have never been spoken to like this by a man a day in my life, and I was certainly not going to start today. I informed James we did not need his order and hung up. Buyer beware of these scammers, never again.