Stopped in on way to Kroger. Bought screaming pink Otter w screen saver for 5s. No appropriate car chargers??? Will have visit amazon or Verizon. read more

This place is the worst. Zero customer service at the Cordova location. The employees act like this is the only repair place in town. Save yourself the trouble and find another place, unless you enjoy products that don't work and then dealing with a staff that doesn't care. read more

THE WORST!!! Their products don't work!! I was leaving for a driving trip with my kids and for 5 days did not have the use of my phone! I purchased cords for my iphone 5, it didn't work in the car or at home. They wouldn't take my return of the cord and the manager HAYDEN DRIVER was rude and a smart butt.... They should be ashamed of themselves. read more

The girl was so helpful and friendly. All the products were adorable and decently priced! They fix iphone screens for a good deal especially compared to Apple!! I found where I'm getting my Christmas presents this year! Thanks guys :) read more

Terrible terrible. I have an iPad that they tried to fix and didn't. They were rude and the owner is aware and clearly does not care. Don't go here read more

Dear Sir, Yesterday (June 9th, 2017) I called the Southaven store after several attempts of trying to contact the Cordova location where I have conducted my business, but there was no answer at the Cordova store. I spoke with Russell and I requested to speak with you since I have not any correspondence back from you regarding my initial email. Russell stated that you are unavailable, which has been the case as always for the last 3 months that I've tried contacting you. What business owner does not make himself available to a customer? What business owner does not respond to a simple email, especially regarding important matter, like his business? From there, I explained to Russell my utter frustration of not being able to reach you by any means and needed to speak to you about the phone that has still not been fixed which is still under the store's "90 day warranty" and that is when Russell became upset and irate. Russell used foul language several times, acted as if he knew nothing about the phone in question (but has been one of the two main technicians I've dealt with every day for almost 3 months), called me a "scammer", stated that he "doesn't give a fuck about my complaint and neither does Brian" Nice professionalism you have going on there at your store, I wonder how many customers overheard the conversation him and I had. One question- What type of show are you running? Landis stated emphatically to me that the IPhone 5SE will be replaced if the second battery doesn't hold a charge. His words, not mine. The second battery didn't hold a charge, and your employees are now retracting their words and promises. I wasn't even offered my money back that is guaranteed with your "90 day warranty". If you are aware of this business practice that your employee's are stating to customers and who are the ones that represent your company, than you sir are incompetent, and have no business serving the community. I am a United States Marine veteran. I have served my county. I also serve my community in my professional occupation. I have dignity and a moral obligation to give the best service that I can and swore to provide, YOU MUST BE THE OTHER GUY WHO DOESN'T!!! I asked Russell for an apology for his unprofessionalism and he refused. Luckily, I recorded the conversation and have every intention of releasing it to a public forum. Stand by sir, your sloppy business practices are going to be exposed, and you will be held accountable for the DEPLORABLE service that your company provides. This is NOT a threat but a promise to make consumers aware of how your company operates; how it operates from this moment and until you run it into the ground by hiring and keeping your current deplorable staff. If you have any courage to correct this problem CALL read more

I bought a charger cord from the Southaven store tuesday. I didnt realize it was led (i didnt read the package but any whoo) it quit working 3 days later. They replaced it for a new 10 ft cord at no additional charge. Great customer service. I will definitely be back! Thanks! read more

Your review helps others learn about great local businesses. This was the worst experience EVER! I knew I should have checked them out first. I dropped my phone off to have the screen replaced came back and picked it up didn't realize the tech didn't attach the screen correctly went back to the store only to be told that the tech was on break and that it would be "a while", I went back today and the person working said I would need to come back tomorrow when that particular tech would be working. Zero customer service and I even asked him to please call a manager/owner and they stood by what they person told me. I would not recommend using them they could care less about a customer. read more

Landin was very helpful and service was super fast! It was last minute and after 6 when I got there. He had my iPhone 6plus screen repaired in about 25 min!! The only downfall was the price. I ended up being $152 out of pocket. But by it being after 6 the other shop that had a deal on repairs had already closed. Oh well. I'll have to bite the bullet on the pricing but happy that my screen was able to be repaired. read more

Worst experience ever! DO NOT I REPEAT DO NOT spend your money here. I went in to get my phone screen repaired in February, they didn't have the screen for my phone. So of course they had to order it, I made a down payment which was totally fine. I call back within the week and ask if the part has come in or not. I was told that it hasn't come in. Once again that's totally fine. So a month went by and I call and they say they have the part. Yay! Or so I thought, got there they didn't have the part... so I'm livid at this point they promised me the part would be there the following week. I gave them two weeks just in case it still didn't come in... the still hasn't come in. So here it is July and they send me to south haven because the part is there. I drive to south haven and guess what! They don't have the part. Wasted my time . Sooooo I'm done at this point and just want my refund. This is the worst experience ever. Now I'm wondering if they even order the part for the phone. So please save you time and money you guys. This place is read more

I just bought a phone cord from this place because it had a one-year warranty. It lasted five months before the end malfunctioned and would not charge my phone. I took it back to the store, told them it was five months old and that it broke. This cord can only be purchased at their stores so there was no doubt that it came from their store. I wanted a replacement. However, I was told that without a receipt, they could not honor the warranty. I asked "who keeps a receipt for a phone cord." The guys would not exchange it making the warranty worthless. I will never be douped again by this terrible company. I walked out and left the worthless crap with them. read more

Seriously save your money and do not use any of the products at this place. I have two daughters who insist that they want these 10 ft long charging cords from this place and we have bought four of them. EVERY single one of them have stopped working. And they don't even work for a respectable amount of time. I just went into their store about one that I bought two weeks ago and it has already stopped working. The only reason I agreed to come here and buy the last two is because they said they had fixed whatever the problem was that was causing them to go bad. Not true. And their customer service is terrible. I asked the guy 3 different times when I bought this about exchanging it if it didn't work. The same guy who's working right now as I walk out the door is the same guy who told me it would not be a problem. Today he's telling me there's nothing he can do. I hate to be lied to. But I hate it even more that they take my money that I work so hard for and lie to me. I will never buy another thing from this place. read more

I spent $60 on charging cables for my iPhone 5, iPod and iPad. The signs in the store say "iPhone 5", but when you plug the cable in, you get an error message saying it isn't for this device. They didn't tell me that would happen until AFTER I tried to return the items. Problem 2: Two of the cables I purchased do fit in the Apple iPhone 5 case. This isn't a third-party case, but an APPLE case. We Get It Covered would not except returns of any of these items. Their only solution was to "shave down" the plastic on the cables so they would fit. Who wants to do this? While I was asking the store clerk about the other cables, he just walked off and started helping other customers. These people are very nice when you are buying something, but very unreasonable and rude if you have a problem. I will never shop here again. read more