Vinny in the service department was great, very knowledgeable, very professional and always ready…read moreto help. I would give Vinney a 10 star if it was possible. Thank you for all of your assistance. Edward Brvenik

I would absolutely not recommend buying a vehicle from this dealership. The customer service was…read moreterrible, and my experience dealing with James Hendon V. was extremely disappointing. His attitude was rude, dismissive, and completely unprofessional. This was, without a doubt, one of the worst experiences I have had dealing with a car dealership. How can you justify asking $49,999 for a used 2026 Tesla Model Y when a brand-new 2027 Tesla is available directly from Tesla for $45,900? The pricing makes absolutely no sense. On top of that, I was made to feel as though my 2025 Honda Pilot Touring Plus was practically worthless. The way my vehicle was discussed was insulting and showed a complete lack of professionalism. When I questioned the Kelley Blue Book value of the used Tesla, which was approximately $43,000-$46,000, instead of having a professional and respectful conversation, I was met with an attitude that was completely unacceptable. There is a difference between negotiating a deal and treating potential customers with disrespect. This dealership failed miserably at the latter. Customers deserve honesty, reasonable pricing, and basic courtesy--not inflated prices, condescending comments, and rude salespeople. Do your research before shopping here, compare prices directly with the manufacturer, and know what your trade-in is worth before walking through the door. Based on my experience, I would take my business elsewhere. There are plenty of dealerships out there, and I would rather spend my money somewhere that values its customers and knows how to treat people professionally.

Their company's pledge of honesty and fair dealing was a clue. Then we met others who were there…read moreto buy used cars in great condition. One had bought 10 cars from them, another had bought 3. Repeat customers are the surest sign that the company treats its customers well! We bought a beautiful old BMW convertible and it is a great pleasure to drive. We chose the hard-top convertible so we could drive w the top down when we're cruising up or down Gulf Blvd in the barrier islands. They were giving the car its final detailing & discovered the front brakes were worn and a tire had a nail in it near the rim where it can't be repaired. They installed new front brakes & new tires before they'd release the car to us. We had already paid for it, yet they didn't charge us extra for these fixes. That's commitment to their stated business principles!! We'll definitely be back. They say what they mean, and mean what they say. Straight dealing. How refreshing!! Nice folks, too, a pleasure to work with!

We traded our vehicle with one from Genuine Motorcars. Their ad indicated that their vehicle was…read more"certified" and in excellent condition. We dealt with the owner, Jim DiGuiseppe, who also assured us that their vehicle was inspected and there were absolutely no issues with it! Being out of state, we purchased their vehicle based their assurances - a big mistake! Before shipping our trade vehicle to them, we had it detailed, filled the gas tank, and included all the receipts and documents with our car. However, they didn't even put enough fuel in their car so we could drive it to a gas station after picking it up! On the way to get fuel, the car died due to lack of fuel, stranding us! The owner told us that he had a buyer for our car and we agreed to the trade at over $40,000 loss. Upon receiving our vehicle, it was listed on the dealer's site for sale at $10,000 over what was given to us in trade! A total misrepresentation! Regardless, we hope that they'll be able to profit from selling our vehicle. We immediately noticed many issues with the vehicle: altered and inoperative speedometer, missing keys, missing the wind deflector and missing battery charger. Old engine oil, broken dipstick neck, clogged air filters, bald tires, damaged wheels, severe shakes, numerous rattles, and etc. We brought all these to the owner's (Jim DiGuiseppe) attention immediately. He promised that he would look for the missing keys, but he never provided them! Later, he refused to accept any responsibility claiming that he sold the car "AS IS"! He also accused us with trying to coerce him to compensate us in exchange for a good review! All we asked him was if he would cover some of the unexpected and hidden repairs so we wouldn't include them in this review. Photos of the speedometer and the tire attached. So far we have spent over $4,300 and anticipate to spend another almost $16,000, totaling over $20,000 on the car that the dealership and the owner, Jim DiGuiseppe, claimed to be certified and in perfect condition! We are planning to file a complaint with the Florida Department of Highway Safety & Motor Vehicles, Bureau of Dealer Services. No dealership should be able to sell a vehicle with dangerous and unsafe tires and altered speedometer, among other issues! These are what we have spent so far on their supposedly perfect vehicle! - Replacing the missing keys; $ $1,752. - Repairing 3 wheels; $ 420. - Balancing the wheels $88. - Tires; $757. - Alignment $250. - Oil/filter change: $550. - Air filters: $200. - Missing battery Charger, $210. - Battery connector cable: $94. - Dipstick neck: $18. Ongoing anticipated repairs and replacements: - Wind deflector: $8,083. - Instrument cluster:$6,720, plus $975 labor. - Checking and correcting door rattles by removing door panels: $800 to $1,200. - Other possible issues... To the future buyers from Genuine Motorcars, do not take their words and their ads about the condition of their vehicles! UPDATE: The dealer responded that the car was inspected and not an "AS IS" vehicle!, coming with engine and drive train warranty. We had no problem with drivetrain or engine. If the car was actually inspected, how could they have possibly missed the bald tires and stuck speedometer? We immediately sent the photos of the above to the dealer, but Jim DiGuiseppe's response was that the car was sold "AS IS" and refused to accept any liabilities! Why would anyone replace good tires and clean engine oil, or repair good wheels, cause rattles, and replace clean air filters? If he actually paid for inspection, he should demand a refund. We have receipts for all these and other repairs and replacements. Please see the photos we sent him right after the purchase showing a bald tire and the speedometer stuck on 60 mph when the car is parked! We have purchase many vehicles from out of state. However, we never had any issues with any of them except with our last purchase from this dealership, Genuine Motorcars and the dishonest owner/manager Jim DiGuiseppe. They clearly sold us a LEMON for over $116,000!

Tonya is absolutely an amazing salesperson. She goes above and beyond! Thank you Tonya for being…read moreso wonderful and accomidating!

My experience was well they were nice very professional and made you feel like at homeread more

Maher Collision, a subsidiary of Maher Chevrolet, is an accredited GEICO body shop that was…read morerecommended to me by my GEICO insurance adjuster. I popped in and talked to Lisa. With great fortitude and perseverance she got through to a live person at GEICO (Something I've been unable to accomplish) and got the phone number and email of my claims adjuster. We will see how this all plays out since this Saga began. A piece of rebar sticking out of a parking block almost tore my bumper off. I went to my go to local body shop to have it repaired and everything seemed fine... Except my dashboard warning signs telling me my front bumper sensors were off-line. I went to the Toyota dealership to have that taken care of, but in the process the new bumper itself became loose, which meant starting the whole process over, since the dealership told me that the bumper could not be properly affixed because it did not fit right. WTF?!? It fit right before bringing it to the dealership... back to square one. Fortunately my GEICO adjuster has seen similar things in the past and told me: SHIT HAPPENS I'll update this review as I go through the process for the second time.

I wouldn't use this company for service ever again I bought my 2020 Equinox premier off them. The…read morecar has been nothing but problems electronically. It's the first American product I've bought in many years. Mostly stayed with Nissan Ford Truck and Kia Sportage which I traded in to purchase this SUV. GM is far below the products offered by the foreign car market and that's a fact sadly I'm not happy with the service I received either and how I treated. I won't go into that. I plan on going into that later on a different venue. spend some time researching the products take your time GM share in this country is down to like 37% their cars or garbage that's my opinion owned one for almost 7 years Take care. Be safe out there Be smart

Hats off to my new service advisor Ray. He was solid. Thanks Ray look forward to a continued…read morerelationship at BMW.

I went in for an oil change and a check engine light. The oil change was fine. But they never…read moretold me what the engine light was and then told me that they would have to diagnose it for $165. They quoted me $600 for a battery and $1800 for tires. i got the exact same runflat tires for $1260 at Tires Plus. The AGM battery was $460. They told me i needed $8000 plus in other work. I was lucky that I took my wifes car in. I have no doubt they would take advantage of a woman or any person that does not know a lot about cars. If you have plenty of money to waste they were nice and have a nice waiting room

Complements for service manager, Jorge - he came through for us when we discovered a brand new tire…read morepicked up a screw and was down to 12 pounds of pressure! We had a road trip planned the following day so it really meant a lot that he got us in and out in no time :)

This dealership engaged in LOAN PACKING and DECEPTIVE FINANCING practices…read more Deceptive trade practices. Unconscionable deals. Misrepresentation in financing, added multiple unnecessary warranty products into your loan. etc. Gap insurance all is included in your insurance policy. (not an extra insurance needed) If you got scammed, You're not stuck in this-a lot of people successfully challenge these exact situations. REPORT THIS: FLORIDA ATTORNEY GENERAL'S OFFICE FEDERAL TRADE COMMISSION CONSUMER FINANCIAL PROTECTION BUREAU

Thank you to Enver and Christ for the great experience! I purchased a Honda Passport which I'm…read moreexcited about.

Rick Beard was super great to work with! No pressure and he was there to answer all of our…read morequestions! Left with a car we LOVED!

Anthony Scopacasa was wonderful! He made the process of buying a new car so easy. Walking in the…read moredoor and being greeted with a smile and asking what were the most important features we were looking for in a new car. He is very thorough and knowledgeable. I would recommend him highly if you are looking at purchasing a car.

Taylor Alvarez at Crown Kia has been great to work with and made the whole process a breeze!!!read more

I worked with Ian. He was great!!! Transaction went smoothly. Easier than walking into a…read moredealership. 5 Stars...

I found the car I wanted on Autotrader and received a call from within an hour. He worked on the…read moredeal and had me pre-approved within a couple hours. Scheduled appointment for the next day and called to confirm the morning of. He was very pleasant and did not pressure me at all. At the dealer, I received the same level of customer service in all areas including Sales, Finance, and Management. awesome in the finance department. He was very personable and made the transaction less stressful

Took my wife's car into the dealership for a free oil change and to check her ac that started…read moreblowing hot air and ofcourse they quoted us 6,000 dollars to fixe everything... got recommended to mike by a friend and he fixed everything for 400 dollars! Can't recommend enough they were so nice and helpful and literally saved me thousands!

I stopped in for a leaking tire due to a screw puncture. The price was more than fair and the guy…read morewho took care of the tire was very friendly and took care of it immediately upon my arrival. I did call ahead to check if they could fit me in as it was in the afternoon. I would definitely consider using them for other types of service and repair if my ride wasn't still under warranty.