Frank Lovett did everything possible to help my husband and myself along with our son-in-law to find a car that we need. Crown employees and Frank performed the task of completing the sale in a timely manner which was appreciated. I would highly recommend this salesman and Crown Honda. read more

If you are looking for a seamless car-buying experience, I highly recommend Crown Honda. Alen provided incredible service, accommodating our schedule by FaceTiming me to do a comprehensive walk-around of our Honda Pilot TrailSport before we even arrived and took the time to further ensure we were happy with the vehicle when we arrived at the dealership. When it was time to close the sale, Dali stepped in and was a true professional. He made the financial wrap-up efficient and ensured the vehicle was perfectly detailed and fueled up before handing over the keys. Alen and Dali both made this a zero-stress, easy, purchase! Thank you Crown Honda for the amazing experience! read more

Thank you to Enver and Christ for the great experience! I purchased a Honda Passport which I'm excited about. read more

Crown Honda - Auto Repair Near Me - Pinellas Park, Florida

BEWARE. AVOID ALL CROWN DEALERSHIPS IN ST PETE FLORIDA NO MATTER THE MAKE OF YOUR CAR. ALL CROWN DEALERSHIPS ARE RUN BY SCAM ARTISTS & SHOULD BE INVESTIGATED. Crown Honda is very shady. Another review had the same thing happen to them a month ago: They deliberately unscrewed several of the tire wheel lug bolts (a couple were missing) so that you would come back the next day after an oil change here thinking there was something wrong with the car and they quoted $2700 to fix it. There is nothing wrong with the vehicle before the oil change. As we left from the oil change, not too far away, the car felt a little wobbly like the tires were going to come off. It was kind of very scary, we had to pull over almost got into a car accident. We went to get a second quote elsewhere the auto body place at the second quote noted that there would be no reason for the lug bolts to be this loose & even couple missing and they asked us where we had our last car service and we told them it was at Crown Honda for oil change. Which they confirm Crown has shady business practices to gauge money out of their customers. This really confirms this place is an extremely shady place. The trauma thinking something was severely wrong with the vehicle. We were very scared. We will never be bringing a vehicle there ever again OR to any Crown owned dealership. We will never bring them to a CROWN dealership ever again. Once we got the lug bolts tightened at the 2nd auto-body place where we got the second quote there has been no issues with the car so this proves that Crown Honda is extremely a very shady place. All the car needed was lug bolts tightened, and a couple new ones put on because there were two randomly missing after we left for an oil change at this very shady Crown dealership. The second place only charged us for the two lug bolts that were missing. Not $2700. BEWARE. SCAM ARTISTS WORK HERE. read more

Bad customer service! A lot of excuses! Stay away from this place! Going back to Toyota. read more

Had new caliper covers installed and received excellent service as always. A huge thank you to Michele Desert for letting me know about a recall and taking care of it during the same appointment. I thought that was awesome and a great example of going above and beyond. Thanks, Crown, and an extra big thank you to Michele for the exceptional service and attention she consistently provides! read more

From start to finish, I received top rated support from Dali Ibrahimovic. He was attentive to my husband and I, and really listened to what was important to us in selecting, and ultimately buying a car. If anyone is in the market for a new car, definitely visit Crown Honda, and if you're lucky, you might get to Dali to assist you. read more

Beware of "shop fees" that will be added to your bill at the end; know in advance they charge extra if you use a credit card, check all your fluids before you leave. They noted "fluids" as green (satisfactory) only to get home and check them myself and coolant was way below "Min." Also, when I got my car back it smelled inside like they serviced it inside a painting booth. read more

Crown Honda - Sign-off by tech on the fluid levels - Auto Repair Near Me - Pinellas Park, Florida

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I bought a new Honda HR-V and my salesman, Jesus, was very kind and answered all my questions. I was impressed with my experience from the moment I got on the lot to the minute I drove off in my new Honda. I highly recommend Crown Honda and Jesus. Thank you Crown Honda and Jesus! read more

Great experience with Michael Cislo. He was extremely patient, answered all our questions, and followed up afterwards to see if we were satisfied. I would recommend Crown Honda for your car purchase. read more

Super service from MICHAEL CISLO. Could not have asked for better efficient customer service

Horrible experience. I've tried a couple of times to buy a car from this place. I was there for 10 minutes and they turned me down. I mean you could have done that over the phone. They had incorrect information about me. I told them the correct information they still didn't believe me. BUT I had documents with the correct information!! And after they were corrected they still were not "for me". Like they didn't want to sell me a car at all. I'll never go there in history! I'll tell any and everyone never to go there! Ive had 3 honda and 3 Acura in my life. Never have I ever been treated like those people treated me. read more

Great sales experience. Came in expecting less for our trade than we got. Lowered the price of the car we wanted. Great experience! Frenk Shehaj was our sales guy! read more

Smooth and seamless. Joonathan and Sid made me happy. Jonathan had a price drop I saved money on sale. Sid hooked me up with great warranty,again smooth and seamless. read more

Horrible service on new passport bought 6 months ago ! And we have 5 year bumper to bumper! Team had no idea I was coming in to drop car off after I took vacation day from oil change appointment on Tuesday to get a problem fixed that was waiting for parts - manufacturing errors not even my fault but left to me time which means nothing to these people Ride share Lyft then made me wait one hour then cancelled ride and deployed another driver I tried to speak with Michelle who abruptly said to me driver here in 6 minutes Go to Tampa ! read more

Michele in the service department is the BEST! So is our CRV! Love this car and the service we get! This dealership goes above and beyond!! Thank you for your service! read more

We have always had wonderful experiences with Michele Dessert (Advisor) and Mike Larson (Mechanic). Michele gets your car worked on quickly, Mike does an amazing job of doing things the right way to repair your car, and the entire staff have been nothing but kind and helpful. We appreciate them all so much. read more

I have a review on here already, but I would like to semi-change my review, due to the fact that the dealership called me to let me know that they are sorry this took place, but machines aren't always accurate when checking the boxes on the car windshield and the colors can go from green, to red within 5000 miles of wear and tear on the brakes and rotors. But I am no mechanic. read more

Matt Gordon has been calling me despite me telling him I got work done elsewhere kept trying to call me about my charger which had nothing to do with the problem after telling him not to call me anymore he called me 3 more times saying "we must of got disconnected" HE MUST BE DRUNK. fully knowing I told him not to call me about this anymore . Weirdos over at crown Honda don't go there. If you see Thomas at service just leave he will likely tell you to go to another shop to get work done I came here for warranty work they said I myself broke into my car usb panel area which I never have then they said it was another Honda that did it or take 5 oil change that broke it take 5 oil change doesn't even go in your car and the cherry on top is they said not using a iPhone charger from Apple caused the panel where I plug my phone into to come off it for sure was Apple brand and that shouldn't make the panel come off that seems like a defect if a charger made the panel come off regardless of what charger it was is irrelevant they just make up bs here don't come here for anything my usb was also hard to plug in after coming here that area was more damaged then when I came was just a clip now my usb port got messed up from them at least fixed now done somewhere professional. Anyone would be frustrated if they are lied to by a dealership and got there car damaged they couldn't handle me dropping some F bombs saying "I won't be talked to like this" have you seen Gordon Ramsey it's frustrating when professionals don't do what they should in there field well I won't be gas lit into saying me or take 5 or another Honda caused damage to my car or a cable caused it it's all bs do the warranty work and be done with it how it should be. DONT COME HERE! read more

My car was returned with A LOT of leaves on the floormat how did they get there???) It took three hours for a scheduled oil change and the dash light was on-they forgot to reset it. They lost one of my tire caps too! Don't go there!! From now on I will be going to AUTOWAY HONDA even if it's further from my house - at least my car will be taken care of and I will be confident in the service!!! read more

I purchased my second CRV at this Honda instead of the one in Clearwater that place is terrible. It has been serviced there a couple times but yesterday beats all. My other half went online and put in the wrong date to be serviced and it really needed the AC taken care of due to my daughter with a disability. They fit me in and also helped me by seat covers cuz I have been trying cuz I have leather seats and been looking everywhere and bingo there they were nice comfy seat covers because I have all around airbags so they're not easy to find and they also install them for me and now my vehicle is ready to pick up. I'm so happy the ladies in the department in there along with Thomas who was my person to deal with me lol and my issues and I even told them they can keep it until the next day if needed being that they took me right away. I have never dealt with more pleasant service people in my life. And I was advised to never buy their bumper to bumper warranty but I did and it has helped me twice already so I'm so glad I spent that money. If you're looking for a really good Honda dealer and the best service people ever this is where you need to go. Thank you all so very much. read more

Leasing a second time from Crown Honda for my daughter . Both times our sales person was Eric Harrison who was super helpful. He quoted us the best price and the lease terms. We practically did everything over the email and phone so we were in and out with the new car. I highly recommend Eric who is very professional and on top of everything taking care of the details. We will definitely recommend Eric to family and friends. Car leasing can be a unpleasant experience but this guy earns 5 stars with us read more

Crown Honda - My new lease at Crown Honda Great experience! - Auto Repair Near Me - Pinellas Park, Florida

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Braxton is a legend. Very helpful staff made sure I went home happy. Would recommend to anyone. Crown Honda wins the Crown over Crown Kia.

I took my Honda CRV to Crown Honda for normal maintenance. My usual advisor was out due to an emergency. Thomas Allen was assigned to assist me. Thomas was quick to assist me & recommended a few items that may need to be replaced due to the age & mileage of the vehicle. I agreed. It was found that these items were not required, therefore, less cost. Mr Allen was very courteous & I was in & out within 1-1/2 hours at a very reasonable cost. read more

As a single widowed senior I was nervous about buying my first car without a man. After all we hear horror stories about unscrupulous salespeople. But not here. It ended up being fun. Actually enjoyed it. Why is that? First ask for Enver. Awards line this guy's office. He obviously loves his job and takes pride in helping people find the right vehicle for them. From the moment I met him he tuned into what I wanted. Including my price point. He listened carefully and showed me a Civic which was a cute car with lower mileage. I wasn't buying new. As I was imagining myself in a Civic my eyes landed upon a HR-V EX. Oh my. It was love at first sight. Lower miles too and a year newer. I had 2 guy friends in other states (OR and CO) who spoke to us on speakerphone while we sat inside the car. They grilled him. He didn't flinch because he answered all of their concerns and questions honestly. Then we went for a test drive. That sealed it for me. I always write lists before any major purchase or decision and the car purchase was one. Guess what? I got EVERYTHING on my dream list. Ya I am a girl. I wanted a stereo system and a moon roof. Remember my friends had figured out the mechanics and reviews so I was free to dream on. Even the color. I wanted a dark color and it's black. This thing is so loaded that I came back a week later and Enver sat with me in my car snd showed me how to operate it all. He actually told me to call him if I ever had a concern no matter where in the US I was. Seriously I feel blessed that it was him that I got to work with. I will say that every employee there seems happy. Happy employees make for a positive experience. I believe they are family owned. Plan on spending time with paperwork but he sat me down in his office with a coke and did all the footwork. He explained everything to me. In terms this gal could understand. I also want you to know at the very end that I was taken to another office and offered an additional plan. My car comes with 100,000 mile or life limited service plan already. I was so tired by then that I was upset at this juncture. I couldn't do one more thing. So guess what? Enver rescued me. Highly recommend. And why not work with the best salesman imo. Enver is your guy. I probably will send him a Christmas card lol. Wondering when his birthday is . I trust him and I feel like family. I will never forget your kindness and I love love love my car. It's my lifetime favorite. read more

First I'd like to say I've never waited so long for a simple oil change. I can go to Take 5 and get it done in 10 min. Even with a tire rotation, it takes another maybe 5-10 min. Also, they don't give you the best deal in town on a new or used car. Trying to manipulate you by saying "sign this and you are committed to this % or price" very manipulative tactics when that means absolutely nothing but to guilt trip a customer. You lost my business immediately after that. If you buy a car here, I can almost guarantee, you're not getting a good deal. PS. This is the second time I've tried to deal with them just because they are the closer Honda to me. read more

First Michelle is so friendly and courteous on the phone and Fred went out of his way after work and fixed my license plate. This service is beyond ordinary and they treat you like family. read more

Update: So after we dropped it off the second time it ended up taking 4 days to fix and a price of $1300 - $200 for the work done that didn't fix it last time. The car is a hybrid so I expect some things to be pricey to repair but nevertheless that was a shock. And the car is old enough now that everything except the battery is out of warranty. Maybe I shouldn't have hung up on the robots calling to sell me an extended warranty? Either way so far so good. No new lights since yesterday. I think they topped off our gas too but it's hard to remember with the car being gone all week. Bottom line is they made it right even though it still ended up be pricey as I feared. You can make your own call about going to the dealer for repair work but sometimes you just have to..... Michele was very helpful and seemed genuinely sorry for the mix up and the lateness of the part. read more

Crown Honda - Waiting - Auto Repair Near Me - Pinellas Park, Florida

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We had an outstanding experience with purchasing a certified used Honda Civic. Our salesman was very knowledgeable and not pushy. We would consider this dealership again for future car purchases. read more

Excellent service visit thanks to JR and their team. Even though they were down a guy they came thru. Thank you !! Thanks to Mike and Tia also !! read more

I'm very happy with my service at Crown Honda. Michelle Dessert is always super communicative throughout the process. Most of the time my service takes just a few hours so I work from one of their work stations (and drink a bunch of their coffee) or I've also walked to the Walmart next store to get a few errands out of the way. One of the service advisors even helped me empty my cart into my trunk and then walked the cart back to Walmart for me. Once they actually rented me a car when my service was going to take a full day. I always feel well taken care of here. read more

DO NOT go here for service! After waiting for days and being lied to, you will get your car back in worse shape, and they will say it's not their problem. Avoid this place at all costs read more

In early January, my wife and I did our own exhaustive research online and located the exact vehicle we wanted, which happened to be in stock at this dealer. Due to COVID, we were unable to travel to FL and asked the dealer if it was possible to handle all of the paperwork remotely. "Absolutely" we were told (of course; anything to get you in the door). Because we are located out of state, the dealer has to send the paperwork to our tag/license office directly in order for us to register the vehicle. Paperwork was signed and returned on January 5, 2021. As of the date of this review (April 2, 2021), the paperwork has still not been received by our tag/license office, and we have no recourse to register the vehicle. Multiple calls to general managers, title clerks, etc. still have not been returned. If you happen to live in a state other than Florida, especially, steer clear of this dealership. **Picture of the car, which we LOVE, so this post doesn't get lost ** read more

Crown Honda - Auto Repair Near Me - Pinellas Park, Florida

Zack at Crown Honda was fantastic! He was very attentive, nice and diligent. If you need assistance -- go see him!

Do not go here! They act like they have your best interest at heart, but in reality they take your money and don't help you at all. Very unethical. read more

I went to Crown Honda today to see a car, the car had have been in a car accident and I asked Tyler why was it not updated on the website of AutoTrader and on the carfax. He came up with most excuses that he doesn't control Carfax and he only go by what the Carfax say. But he had a complete print out of all the damages purposely failed to update the website to show the damages. But he wants to pass it off as it it was factory. Please be aware of this car dealership I strongly presume there are many more cars that has clean Carfax but have a history of accidents and not being reported. We live in Florida read more

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We leased a 2025 Honda HR-V from Crown Honda. Our customer rep, Michael Tan, was outstanding to deal with. He was helpful and informative and concerned about our needs and requirements. I highly recommend him if you are looking to buy or lease a car. He and his wife, Tia, are a great team. They both assisted us and made the experience pleasurable. read more

Great place to buy a car. Just don't get it serviced here. I paid extra for certified pre owned only to find out the warranty doesn't cover safety issues. I brought my car in and Zach said it was covered but it was too busy to do that day but made an appointment and after having my car the entire day, Damaira told me it wasn't covered and would cost me over a thousand dollars. The the service manager Matthew said he tried to resolve it but I waited too long (2 weeks. And 2 hurricanes) The service department is a total scam and the dealership clearly makes it's money on ripping people off in the service department. I would recommend going to a Kia dealership before going here. They are dishonest. read more

If you're reading this review you're most likely one of the following: somewhat new to the Pinellas County area, a snowbird looking for Honda service, new to the world of Honda, or you broke up with Honda years ago and realized it's time to go back to the best car you've probably ever owned... Whatever the case, you're looking to avoid the trek into Tampa, right? This means you've got two options, AutoNation or Crown. Based upon personal experience (this happened to both my brother and husband), if you head to AutoNation first, you'll probably find yourself purchasing from Crown. Here's why. From Service to Sales, They're There to Help. Ironically, I was helping Mom clean her three-year-old CRV interior. Her New York-dealership lease was up in two months (she moved here two years ago and needed to find a new trusted Honda dealership). Once the interior seats were clean, we were ready to hit the car wash. Boom. The three-year old battery died leaving us stuck in my driveway. Honda roadside assistance towed the car to the dealership - at no charge of course. Crown offered to replace the battery for free allowing her time to think about her next move. Regardless, I was confident we'd roll out in a new Honda, but didn't want her to worry. She's dealt with Michelle and Brooks in service several times and knows they're both awesome, so having had positive experiences with them helped. No Real Pressure. No Real Up-Sell. Karen handled our lease deal with management assistance from Vinny. She listened and understood that Mom, a senior, is far from tech savvy - bells and whistles scare her. Mom no longer deals with ice and snow - no need for four-wheel drive and needs to feel comfortable on the road. Her previously-leased 2012 Civic was too tight and too low to the ground. With all of this in mind, they set her up with a standard-feature H-RV crossover vehicle to reach her price point, style and comfort requirements. Justin Simplifies the Finance Process You've found your ideal car thanks to Sales, now it's time to pay up. Oy, the stress, right? No. Justin puts you at ease with humor, warmth, and banter knowing the stress involved in coughing up the cash. When we told tell him Mom obviously didn't need a top-of-the line coverage plan on a leased car, but only trusts the dealership for service, he worked with her... Ready to Rock and Roll Regardless of the dealership closing in thirty minutes, Karen sat with us in Mom's new H-RV and walked her through each and every feature. From actually setting up and testing her iPhone speed dial numbers via bluetooth, to setting up her quick-find favorite soft rock radio stations - every question was answered. I've had this with Volkswagen, but Mom said she's never experienced that with Honda. Overall Positive Customer Experience We left feeling great about the purchase. We liked getting to know the staffs' personal background - where they're from, details about their families, etc. Enjoyed complimentary cups of tea, coffee, cocoa, and bottled water - car shopping is serious business. We were there for four hours - keeping hydrated is key. Another reviewer said they make you feel like family and honestly, they did. Sweet Sidenote Crown apparently loves animals. While out on the lot, we had the pleasure of meeting Oliver, a local orange and white outdoor-cat. Though his owner lives near the dealership, Oliver's made Crown his second home and the crew doesn't seem to mind sharing the outdoor space with him one bit. Loved this! read more

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Every single interaction that I've had with this dealership has been fantastic. They are always exceeding expectations, going the extra mile, and dealing with you honestly. That is so rare in car sales in car service industry. They are extremely responsive and really take a concierge approach to both sales and tractions and car service interactions. If you need service and they ask you if you have a preferred service advisor, say GARY Phillips. What a treat to work with this gentleman! Gary is not only funny, responsive and fantastic, he lets you know what services are recommended, explains why, but is honest about the necessity. They saw my tires were worn a bit unevenly but the alignment checker had not worked and so he put my car through the alignment checker again to see if the uneven wear was from before or was being caused by current misalignment. Secretly, my dad knew that he had had the car aligned very recently. So, if this place been unscrupulous, I would have known it and would have been doubting their advice forever. Instead, I was pleasantly surprised to find that Gary went the extra mile to make sure the recommendation was really necessary and was honest when he found out it wasn't. If you need a salesperson, ask for Michael O'Rourke (O'Roake?). What an advocate. He rescued me from an unscrupulous difficult Honda deal in Orlando, like a knight in shining armor. My original purchase of a Pilot in 2019 was also seamless and they again rescued me from a dealership in Orlando that changed the terms at the last minute but they matched the awesome price that I had negotiated with the other place. And my mother said to be sure to add that she loved the coffee and the donuts! read more