I recently came across a Chrysler vehicle online that I was interested in purchasing, so I…read morecontacted the dealership via e-mail, to confirm its availability. After being informed that the vehicle was still in stock, I submitted an offer below the asking price, requesting that it include taxes, title, and registration fees. Unfortunately, the response I received was unprofessional and discourteous. While I fully understand that my offer may not have been accepted, a simple and respectful decline--or even a counteroffer--would have been appropriate. A reputable dealership would typically take the opportunity to engage in negotiations, provide alternatives, or invite a prospective buyer to visit for a test drive. Based on this experience, the negative reviews I had previously seen about this dealership appear to be accurate. I am ultimately relieved that I did not travel over an hour only to encounter this level of customer service. I would recommend that others continue exploring different options when searching for a vehicle.

We came to this dealership to view a Toyota we had called about just two hours prior. Upon arrival,…read morethere was zero acknowledgment--the salesman was speaking to a colleague and didn't even look our way. I waited politely until their conversation ended to introduce ourselves and ask about the car. This lack of basic customer service set the tone for everything that followed. The vehicle in question had accident history, frame damage, and an open recall. We came prepared with tools--a scanner, multimeter, and jack stand--to do a full inspection before considering a cash purchase. We asked for permission to inspect, which was verbally granted. The salesman was standing outside watching us prepare the jack and didn't raise a single concern--until days later, when we made a reasonable offer based on the car's condition. Only then did we receive a string of passive-aggressive and emotionally charged text messages, accusing us of "pulling a stunt." If lifting the car for inspection was truly an issue, he had every opportunity to say so in the moment--but chose to weaponize it later as a way to reject the offer and save face. To make it worse, this is the same salesperson who admitted to us that 80% of his market walks away when they realize the car is a manual. So when two informed, qualified buyers show up with actual tools, knowledge, and cash on hand--he shuts the deal down over pride? Bottom line: he didn't seem prepared for a buyer who would actually inspect the car thoroughly and ask intelligent questions. We were professional, polite, and direct. What we got in return was ego, deflection, and unprofessionalism. If you're serious about buying and value transparency, you're better off going anywhere else.

I was sitting home crying having been through a rough day listening to car salesmen lie to me about…read morehow they'd help me get a car. I didn't have a lot of money but what I did have I wanted to spend on a dependable, well running vehicle that didn't have over 150,000miles on it for some stupid high price just because it had the name Mercedes. Most of the dealers I spoke to where so cheesy and fake my BS-ometer was just going off every time I saw through their act. I don't like to judge people because you never know what they are going through. Until today, I never thought I'd be judged or made to feel less than because I'm disabled but shopping for a car today it happened. One very ballsy person had the nerve to say if I wanted the car I had to bring half the total $5000 price even though my accepted app had a price calculator that said $900 down would be $81 monthly payments. Besides feeling awkward since no one's ever been so obviously hateful or treated me like I am less than them, I just felt sad and then I was FURIOUS. I said I would get back to her and promptly blocked that tacky saleswoman on my cell. Keep treating people like that and you won't be selling cars for long! That's when Yancar and Son's Auto Sales called. I wasn't very pleasant at first but then he asked what I was looking for and for the first time all day, SOMEONE was listening to me! He didn't hide his skepticism about what I could afford or my income. BUT WHAT HE DID DO: looked through his inventory and found the type of car I had been asking for from salespeople all day!!! He asked me what I could afford and he didn't try to upsell me. He said now look, I am willing to work with you and if you want this car and are sure you can make the payments, come on in tomorrow at 10:30. It's nothing fancy but it's a good car with good mileage. I took a list of people as references and had already got insurance quotes when I walked in. He showed me my car and it was just what i wanted. By the way, take cash or if they take checks, write one out because I had a bank card I couldn't use but I gladly went over to the bank and brought back down payment. Oh and they do the tax/title and plate there so you don't have to go wait at the DMV for hours! When I was leaving I thanked them for working with me. I am so excited to have a car now! I am going to take everyone I know who may be looking to buy a car to them because I know I was scared of getting ripped off and it was such a nice experience! A lot of these dealerships see some people coming and prejudge and this isn't that kind of place. I'm sure if you have big bucks they will find what you want but if you don't have big bucks they will see if they have what you're looking to buy. These guys know the questions to ask people to help them figure out what they want to buy. And if you need any information on insurance they have some contacts that can give you quotes. My experience at this business was a positive one and I am glad I answered the phone when they returned my call after the day of car sales hell I had!! I really didn't want to go but so glad I did. I know that this is where I will come to buy a car or get maintenance done. I didn't think I would find a place willing to work with me to give me a second chance. I hope this review puts the idea into your head to stop by and see what they have to offer. I think you will be pleasantly surprised! They can find a car that fits your budget like they did for me. I am now so excited to work on getting my health taken care of and being more independent. They got me as a customer for life!!

If I could possibly give it a lower review, I would. Upon finding the car that I wanted I let the…read moreowner know there was a shakiness to it. He replied with saying oh yeah I know all about that, and it was going to be fixed. You can go ahead and buy it today and return next week to have it fixed. Upon returning the following week, The person that was supposed to fix the car said everything was fine with what the man had mentioned the week previous, but it was something else that was broken. Even though it was supposed to be included upon the sale, he ended up telling us we had to now pay for this. We asked if we could just return the car, and of course that was not an option. Didn't care about anything but the sale. Screwed over by yet another sleazy used car salesman. Yes I had to pay hundreds of dollars to have a car fixed that I just paid $5000 cash for.

Ted is great. In-house service available as well. Ethical and honest. I can't recommend him enough.read more

I drove from Orlando to shop at this dealership after about a week of searching for a car under…read more$6k. They had several that met my budget and mileage desire listed on autotrader. I showed up just before dusk and walked the whole lot without being pressured or bothered. After I found the vehicles I was there to see I asked to test drive the one I thought was the best fit. I was allowed to test drive the vehicle like at any other lot I've been to. I had read reviews about people not being allowed to test drive vehicles at this lot, I didn't experience that. After test driving I asked for the total price out the door after taxes and tag transfer. The total was a little more than the cash I had allocated to spend. I told them and they worked with me on that. I left with a good deal on a decent car. I'm well aware the engine could blow up tomorrow. It's a used car and that's a gamble no matter where you buy. The 5 star review is for the simplicity of the process and the respectfulness of the staff.

Bought 1 or 2 cars there in the past years, and everything went well. Recently went on to check out…read morea car and salesman couldn't have been any ruder. Without getting into a lot of details, he didn't want to hear anything, price of car was firm although had been wrecked and had salvage title. He kept making up excuses, I finally walked out and will never be back.

I reached out to Doug thru the Yelp messaging app. He was very responsive and set up a next day…read moremobile service to come my place to detail my car. It rained the next day and their mobile schedule was full for 5 days. He told me I could bring the car to his shop on Clearwater the next morning and they would make it a priority. I showed up at 9 and my car needed a lot of attention both inside and out. They called me at 12:45 and said it was done and looked great. I showed up and went thru the car and the attention to detail was spectacular. I have a 2015 and it looked brand new when I picked it up. These guys are the real deal and I highly recommend them! Thank you Doug and team - Keep up the Great Work!

We found this company online while receiving quotes from several companies. We needed to have three…read morewrap removals done for trucks retiring from the fleet. We cannot express our gratitude for the HONESTY OF THE OWNER, WORK ETHIC, PRICING and the EXCELLENCE OF THE ENTIRE COMPLETION RESULTS OF EACH JOB! We highly recommend this company. As a side note - although the drive was over two hours it was well WORTH IT. We will be using DETAIL DEPOT LLC again.

THE BEST! The guys there are very nice and is so fast! Highly recommend. They gave me suggestions…read morefor my tires which they didn't have to and answered my questions so diligently.

Very slow service time, I had to waste my gas sitting here waiting for someone to come help me. I…read moretried to call but the guy who amswered the phone was very rude did not sound like he wanted to be there or help. I do not suggest this place very unprofessional. Never received help I didn't have half and hour to sit around waiting for service.

My car kept draining batteries. My husband took it to three places... it just kept happening…read more I finally took it to Belleair Auto Care where they took the time to diagnose it correctly (a lift gate malfunction was draining the battery) and fixed it on the first try. I found them to be honest and good at what they do. I'm very surprised by the negative reviews. They were great for me- the only ones who could do the job correctly!

Signal light repairs, power window repairs, oil change, engine work…read more Highest quality workmanship. Affordable.