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Yancar & Sons Auto Sales

4.0 (4 reviews)
Closed • 10:00 am - 5:30 pm

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Autos By Tom

Autos By Tom

(6 reviews)

Buyer Beware I…read morepurchased a vehicle from AUTO BY TOM INC, and the car broke down immediately as I was leaving the dealership. I returned it the very same day and formally requested a full cancellation of the contract. The vehicle has remained at the dealership since that day -- I do not have possession of it. Rather than resolving the issue fairly, I was informed that the contract would only be canceled if I paid $3,500. I do not have this money, and I do not believe I should be required to pay thousands of dollars to cancel a deal on a vehicle that failed immediately and was returned the same day. I contacted the financing company and was told that only the dealership has the authority to cancel the contract. I have made multiple good-faith attempts to resolve this matter amicably, but I have consistently been told that cancellation will only occur if I make this payment. This situation has caused me severe stress and emotional distress. I am currently seeking psychological support due to the impact this experience has had on me. Additionally, I am deeply concerned about potential damage to my credit score -- something I worked very hard to build honestly and responsibly. I expected professionalism, transparency, and integrity when purchasing a vehicle. Instead, I feel trapped in a situation that could seriously harm me both financially and emotionally. Based on my experience, I strongly advise anyone considering doing business here to proceed with extreme caution and protect themselves carefully. Cuidado Compradores Compré un vehículo en AUTO BY TOM INC y el carro se descompuso inmediatamente al salir del concesionario. Lo devolví el mismo día y solicité formalmente la cancelación total del contrato. El vehículo ha permanecido en el concesionario desde ese día -- no tengo posesión del mismo. En lugar de resolver la situación de manera justa, se me informó que el contrato solo sería cancelado si pagaba $3,500. No tengo ese dinero y no considero que deba pagar miles de dólares para cancelar una compra de un vehículo que falló de inmediato y fue devuelto el mismo día. Me comuniqué con la financiera y me informaron que únicamente el concesionario tiene la autoridad para cancelar el contrato. He realizado múltiples intentos de buena fe para resolver esta situación de manera amistosa, pero constantemente se me ha dicho que la cancelación solo ocurrirá si realizo ese pago. Esta situación me ha causado un estrés severo y una gran angustia emocional. Actualmente estoy recibiendo apoyo psicológico debido al impacto que esta experiencia ha tenido en mí. Además, estoy profundamente preocupada por el posible daño a mi historial crediticio, el cual construí con mucho esfuerzo y de manera honesta. Esperaba profesionalismo, transparencia e integridad al comprar un vehículo. En cambio, me siento atrapada en una situación que podría perjudicarme seriamente tanto financiera como emocionalmente. Basándome en mi experiencia, recomiendo a cualquier persona que esté considerando hacer negocios aquí que proceda con extrema precaución y se proteja cuidadosamente.

DO NOT BUY A VEHICLE FROM THIS PLACE, THE CARS ARE NOT RELIABLE…read more We bought a broken vehicle. He is not a trustworthy person. As soon as we left the store, the van broke down. The moment the vehicle malfunctioned, I immediately called him and informed him that I did not want to proceed with the purchase, as the vehicle was obviously defective. But the worst part was the lack of respect shown to me and my wife. He mocked my situation, treating us with extreme disrespect and lack of empathy. I have a record of everything that happened with photos, videos, and text messages. My wife and I are having many problems because of this; it is not a trustworthy store and this person is not trustworthy. I do not recommend doing business with this individual. I would very much like to say what I think, but I will not let my emotions control me. I just want to forget the terrible experience I had at that store and I deeply regret ever meeting this person. I contacted the bank to cancel the contract, and they informed us that only the seller could undo the contract. I contacted him, "Tom," to terminate the contract, and he mocked me, saying I could sue him and the store, speaking sarcastically and making fun of my situation. In another attempt to terminate the contract, he asked for $3,500 to cancel it, which makes no sense. Why would I pay that amount? The vehicle broke down 10 minutes after leaving the dealership. Another important point. At the time of purchase, he assured us that he had taken out car insurance, but later discovered that he hadn't, which is absurd because we could have had problems with traffic laws considering that insurance is mandatory in the state of Florida. He lied, saying he had insurance, but he hadn't. We left the place without the mandatory insurance. DO NOT BUY A CAR FROM THIS PLACE. This individual treated us with complete disrespect. From the first moment we had problems, he was sarcastic. He's saying the financing can't be terminated, but it can. I contacted the bank, informed them of what happened, and they told us that only the seller can cancel the contract. I contacted the seller to try to terminate the contract, and he, being very sarcastic and disrespectful as always, charged me $3,500 to break the contract, which is illegal. I informed the bank of this incident, that he charged me $3,500 to terminate the contract, and the bank told us he shouldn't have charged that amount. Not to mention that he also charged us for the towing, which is another absurdity because the car broke down when we left the store. It's important to make it clear that everything I'm saying is documented with photos, videos, and text messages. It's not safe to buy a car from this place; if you value your money, don't do business with this individual.

Yancar & Sons Auto Sales - car_dealers - Updated May 2026

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