UPDATE: I have ring camera footage showing two visits. The first for 30 minutes. The second visit…read morefor 30 minutes. At most, this should have been 2 hours of work charged. I was charged for 3. The technician did not give me a price estimate for the second visit. He just said I would be charged for the part and labor but no actual price. This money would have been better put towards a new washer. I have corrected the price in my original posting. I had difficulty reading the handwriting. You can see the two charges for two different visits.

Excellent service. Highly recommend our technician. I'll have to update the review with his name…read more He was very knowledgeable and persistent with the problem. He was professional and thoughtful. Price was just right.

Do not hesitate to call Better Place Appliances! Avi arrived within hours after my appointment…read morerequest and was friendly, skilled fairly priced and very easy to work with. He quickly diagnosed the problem with my dryer and had the necessary part available to fix the problem immediately. He then offered to check anything else and I asked him to look at my oven and refrigerator which he did at no additional cost. We will be using this business in the future and am very happy to have made the connection. Sometimes it is hard to find good, reliable technicians so just call Avi!

My refrigerator stopped making ice and was pumping in warm air…read more I reached out to a few appliance repair businesses but settled on Better Place Appliances as their availability was later in the day and that fit my schedule. I was told $65 for the service call but that would be rolled into the bill should I go with them for the repair. He (Avi) arrived as scheduled and went straight to work. I already had the back panel off and the refrigerator clean and pulled out ready for work. It took him close to an hour but he got it up and running by adding a part that got my compressor going. He was very nice and helpful. However, at the end of the service he couldn't give me an invoice and charged me $350. Not sure what the cost breakdown is but it seemed a little high but I couldn't have fixed it myself so my ignorance cost me. But hey, it is cheaper than a new refrigerator.

Wonderful service. He's very knowledgeable and honest. Would highly recommend!…read moreHe ordered the necessary parts and installed them quickly and then even came right back when an unexpected knob broke and fixed that too.

I am very appreciative of Egor. He assessed the situation over the phone and ordered a Viking…read moreSecondary Drain Trough kit. However, when he came to install it, he discovered the kit had already been installed (years before). He did a thorough job of checking everything out and removing a lot of ice buildup, but concluded everything was working properly. He did not charge me for the kit and only charged minimally for his labor. I would highly recommend Egor for his knowledge and fairness.

Vlad did an excellent job repairing our Sub-Zero wine cooler. He was a great communicator…read morethroughout the process, arrived right on time, and his pricing was very reasonable. Best of all, he quickly diagnosed and fixed the issue--our wine cooler is working perfectly again. Highly recommend his services!

Vlad came to inspect our Sub-Zero, whose refrig side was no longer cold. He immediately knew what…read morewas wrong. He ordered the part, and two days later installed it. Voila, all fixed. In the past, with other services, days would go be without any response. Besides, often the fix was not what was wrong. Very nice guy; clean, fast, knowledgeable. 100% recommendation. Mike N

Once again, with a smile, Frank repaired our washer door. He got us into his packed schedule, and…read morewas here and gone in about 20 minutes. You won't go wrong hiring Frank to repair your appliance. He's great1

Our Thermador Freezer stopped freezing. Frank came through on time and quickly diagnosed and fixed…read moreour issue, which was a faulty board. Very happy with the results. Would highly recommend.

It was very bad experience....he promised to do the work to replace the drain of my…read moredishwasher....then he arbitrarily cancelled the job after I had purchased parts for him as he had requested

I have used Roy for years for all kinds of appliance repairs and he is consistently outstanding…read more He is knowledgeable, honest, and always punctual. I have had him repair washers, dishwashers, dryers, ovens and refrigerators for me. Roy is a tremendous asset to our community and I truly value his work. Thank you for repairing my dishwasher today!

We had an issue with our dryer and reached out to several companies, but most didn't return our…read morecalls or had no availability. Dr. Tom Appliances Repair was the only one who responded right away and was able to schedule us quickly. Tom came out and diagnosed the problem fast. He was very professional, clear in his communication, and everything was explained thoroughly. What really stood out is that the part needed would have taken about five days to arrive if ordered, and we were honestly considering just buying a new dryer because of the wait. Tom understood our situation and went out of his way to get the part himself. He came back the very next day and completed the repair. Everything turned out exactly as expected, and the pricing was very fair. We truly appreciate how he took our concerns and timeline into consideration. Thank you again, Tom, for going above and beyond to take care of this so quickly for us. Highly recommend!

We had a great experience with Dr. Tom. He was friendly…read morefrom the first call. He kept me informed as to when my fridge part would arrive and called to schedule promptly after. He showed up on time and got the job done at a fair price. Tom is our go-to guy now. We are in Santa Barbara and were so happy Tom came up from Ventura county.

On time !! Fixed my refrigerator that wasn't cooling and just charged a service call .read more

The owner came today and repaired the oven. He explained the circumstances that led to my previous…read more"1" rating. His service today was "5".

DO NOT RECOMMEND YOST APPLIANCE REPAIR…read more Last week, I contacted Yost Appliance to service my Whirlpool refrigerator ice maker, which had stopped making ice. An appointment was scheduled, and a technician came to my home to diagnose the problem. Within approximately 10 minutes, the technician identified two broken wires that were preventing the ice maker from working. However, I was told that the wiring could not be repaired. I was charged a $150 service fee, and the technician left without making any repair. The following day, I examined the wiring myself. In approximately 45 minutes, I was able to reconnect the two broken wires using electrical crimp connectors, completing the circuit. The ice maker immediately began making ice again and has been working properly since. I subsequently contacted Yost Appliance to ask why the wiring could not be repaired when I was able to repair it myself. I received no response. I also sent a text message expressing my concern and, as of today, have received no response to that either. I understand that a service technician may determine that a repair is not practical or within the company's scope of work. However, in this case, I was particularly disappointed that I was charged $150 for a 10-minute visit, was told the problem could not be repaired, and then received no explanation when I followed up. Based on my experience, I cannot recommend Yost Appliance Repair. I would strongly suggest getting a second opinion before authorizing a service call or repair.

April 28, 2026 Yost…read moredetermined that my washing machine wouldn't operate because of a defective child-safety sensor switch that the repairman happened to have when he inspected the machine--meaning that it's a common component. Nevertheless, it cost $140. How much did Yost pay for it? Its installation--in under thirty minutes--cost $155. Was that the labor rate? No, for Yost charges by the job, not by the hour. Would I pay $155 for a job lasting an hour, then? Yost answered that, no, I would pay about double for it! The owner couldn't fathom that that discrepancy is indicative of a labor charge. Was I gouged? I think so.

Allan was prompt, honest and did a great job on my Miele dishwasher. His wife Renee was very kind…read moreand helpful on the phone with scheduling.

We were not told ahead of time that there would be $124 service charge. They could not locate a…read morereplacement part, so I ended up paying for nothing but a diagnostic.