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    Wayne Tillman, DPM

    5.0 (1 review)
    Closed • Closed

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    3 years ago

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    Scheck & Siress - Scheck & Siress in Hickory Hills Illinois

    Scheck & Siress

    3.0(9 reviews)
    4.9 mi

    8/21 update: I was told they'd call me when the carbon plate came in. Most likely Friday, or…read moreMonday at the latest. I just called today (Tuesday), and it is in. Nobody called. This place is the worst in terms of customer service. ----------------------- I had to go here to get an carbon plate made for my shoe, due to a broken foot. The lady at the front desk is not the happiest person. She was worse on the phone than in person. Maybe needs some customer service training. I was here 3 years ago and remember having the same experience. I got here at 8am for my appt, which I made with her. Oooooppppssss..... she has no record of it. Big surprise. She was not pleasant when I told her she is the person I spoke with to make the appt. She did finally apologize and was able to find someone to help me, even though it was a 45 minute wait. I saw Margaret who was wonderful! The carbon plate will be in in a few days for me to pick up! Located in a strip mall, plenty of parking.

    Very disappointed in Communication skills of staff. Call…read moreabout service and was told to come on from another company but when I got here the Dr's had left early for the day. Why have me drive over here if they were not going to stay until closing time when they knew I was in route to their office. Very disappointed and hurting more from the added driving. One star for a live person answering the phone but, would have better to speak to a machine that said Dr's leave early today. At least I would not have driven over here. I would have waiting until Monday or tried somewhere else. Have left a message for Management to call me back. Let's see how that goes.

    Wayne Tillman, DPM - podiatrists - Updated October 2026

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