I reached out for a quote on a 2009 Honda Fit with possible door latch/hood latch issues. I got the…read moreresponse "cannot service" with no additional information. For this place to be an auto body shop, I would think they could repair a Honda or at least say why not. We are a three car household and I would never use this place because they have poor customer service before you even hit the door.

Dmytro is a fine man to do business with. He just delivered my car to my home it looks brand new! I…read moreasked him to do a little extra expecting to see it on the bill but he did not charge me.. when I first took my car to him I had ordered an Uber I went to wait he walked me outside he insisted on waiting with me to be sure I was safe. I'm 70 yrs old with a little tiny dog... the whole experience with him has been wonderful. Thanks again Dmytro!

I was quoted $250 for a back break job on my 2007 Harley trike via text. I told the mechanic I had…read morealready purchased the parts myself and I brought them with me. I told him I had rotors and pads but had limited knowledge about the actual issue and names of parts. I had to ride from Scappoose which was over an hour drive on bad breaks which was not very safe. When I get there he takes apart my bike and tells me I need a new caliper. He then told me that he had never worked on my kind of bike before and his quote was going to go from a couple hours to over a half a days work. He never asked me what kind of trike kit I had. He proceeded to put my bike back together and charge me $125 which I paid. I actually have a mechanic I usually work with, but he didn't have the proper lift to do the job. When I told him what happened he said the caliper was in the box of parts and I already had one?!?!? The mechanic didn't even look inside the box of parts I gave him?!?! The part to do the job was sitting a 20 feet from him the entire time. So this is looking quite odd to me now. I must add that I am female. Over the years I have had many people and mechanics try to take advantage of me because I am a female rider and previously always paid someone to work on my bike. I am not saying that is what this guy was trying to do. I am saying that almost every single person I have dealt with besides my current personal mechanic (who rules) has been dishonest in one way or another and taken advantage in some way because of my lack of knowledge. Finally, I decided to learn so when something doesn't seem right, I ask questions. . So I texted the mechanic that the part he needed was in the box and asked him if he was going to do the right thing? I don't know if it was a mistake or on purpose at this point. But I paid him $125 that day. He texts me back and tells me he doesn't like the way I am coming across??!?! At first I apologized via text but then I realized I wasn't the one who should be apologizing in this situation-the mechanic was. I drive all the way out there and then he tells me the job will be more then double what he had previously quoted, said I needed a part I didn't need and charges me $125. And I'm the bad guy for questioning that?? He said I told him I had rotor and pads. Am I a mechanic? I didn't even know what a caliper was, and he just takes my word for what I say I have? Who doesn't open the box of parts and look?? He said it was just a mistake and he will refund my money. He also said I should have handled it better!?!?!? What the actual F man?! He then stopped responding to my texts. Let me add he answered me very quickly when I texted and asked him what he was going to do and pissed him off. I honestly don't think he was trying to scam me.Thats not the reason I mentioned it. I wanted to include details and explain what has happened to me in the past. This review is just about his attitude and behavior. I personally think he was embarrassed by his mistake and took it out on me because he didn't want to work with me anymore because I called him out.

From the owner: Whether you’re looking for performance, style or anything Harley Davidson just give us a call. With…read moreover a decade in the Harley Davidson industry, Ward Customs has proven to be the go to shop for any and all services related to Harley Davidson. Beyond our exceptional skills of working on motorcycles, we love our customers! I’ve seen too many shops not have a dedication to their customer’s specifically. I get joy from showing my customers around the shop, interacting, and just having a great conversation about the passion we share. If you see a Harley riding around Oregon with a killer set of handlebars on it…I can guarantee we transformed that bike. We have done thousands of bar installs. Why do I talk about handlebars specifically? Well, they are the first customization to a comfortable ride. I can also guarantee you no one else will beat our prices, quality and speed. As a former volunteer firefighter, I always take care of our first responders and military. So if you’re looking for your go to mechanic, give us a call and learn about the discount we offer to our hero’s.

I have had body work done here for many years, through several cars. Always happy with the work…read more Always on time and super clean. They have a great painter. They also do heavy equipment. Recommend them to anyone who loves their car.

I took my car in for estimate of repair. The owner told me he would do the work and for how much,…read more5 week wait because they were busy. He told me to call back in a week in case there was a cancellation. At one week I left a phone message with reception, call never returned. Over the next two weeks I left a phone message again with reception and another email. No response. So now almost 5 weeks wasted to have my car repaired. Owner didn't have the courtesy to let me know anything. So now I must look for some one else.

Very valued and taken care of such a wonderful and respectable company! Service is always top…read morenotch! Highly recommend! Been trusting this company for years and years..

zero rating. Most unethical tow company. They do not disclose their practices. Friends vehicle was…read moretowed to the unmanned lot. Called at 430 to the main office and we had to set an appointment. Main office said nothing about an additional $50 fee, the guy charged it a gate fee because it was going to take him 25 minutes to arrive, which put it after 5pm business hours. Basically you have to have an appointment and be out of the yard by 430 or they steal more money from you. Their sign has a vulture on it, which matches their garbage delaminated trailer office.

If you want a quality job Dustin pays very high attention to detail. I had a motorcycle fall into…read moremy "baby" 97 Trans Am which put three or four dents in the left quarter panel. I was literally in shock looking at this bike laying on my car. I feel so lucky that I found Dustin because he came out took his time and did an amazing job I'm still in disbelief on how good it looks now, like brand new. I have before and after pictures if I can figure out how to add them to this review I will. I highly recommend him I wish I could say more here but you can feel free to contact me for reference. 503-680-7297

After numerous attempts to contact they never returned my calls. Poor way of doing business,…read moreespecially when it's practically handed to you. Not a hood experience.

I can't recommend Kevin and Elite Rod & Custom enough! Kevin went above and beyond in my custom…read moreproject. I had a unique project trying to get a hole cutout in my motorcycle trailer to bring my dog along for the ride but wanted to be able to lock the top back up when the dog was not riding along. I now have one happy dog! Kevin was completely thorough in coming up with a solution, it is obvious that he has a great deal of experience in custom work and I couldn't be happier with the final result! I had reached out to several other companies and not only was Kevin the most timely in his response, his price was by far the best. He kept me updated with text messages and pictures of the progress and was 100% professional. No doubt he is the guy to go to with your custom work in the Portland area!

From the owner: All phases of body, paint, mechanical & fabrication including liquid wraps (aka: dipping),…read moreperformance upgrades and custom work.

This review is about the responsiveness of the business. I called and spoke with Michael who…read moreadvised me to send pictures of the car with identification and body damage visible for a quote. I waited for a week after sending the required info but did not receive any response. Tried calling and texting a few times as well but got no response. I lost some time to get my car fixed and am going back to the formal body shop route.

I had them repair a bumper and did a fantastic job. Their work exceeded my expectations. Michael…read morewas very professional and detailed oriented.

These guys inspected a classic mustang for me and located a bunch of concealed damage / rust. The…read moreowner (or possibly manager) really knows his stuff. Excellent shop.

I had setup a consultation appointment with Lonnie through their website. I called, at the…read moreappointed time, when right to voice mail. He never bothered to show up, never tried to contact me.

Don't schedule with them ‍ the drivers rarely come through, they don't answer their text and their…read morephones don't work They should reimburse their customers with the full trip money since their drivers roam around pretending to look for the address....

Alicia picked me up on time an PDX. Glad there was a picture of her BLUE car because I have no idea…read morewhat makes there are.... She helped load my bag, and let me talk her ear off. Glad to have a woman pick me up!! Value great. Her car clean and she had water for me. Got me home fast and safe