Identify why car was not starting. Very fair and price of work was excellent. Got me in early…read morewhen I didn't have an appointment. Would highly recommend to others.

I'm from out of town, here visiting my family. When I pulled in the driveway, my brother-in-law…read morenoticed something hanging down in the front of my car. When I brought my car in thinking it needed repairs, the serviceman made a simple fix and didn't charge me. He was so nice. If I lived in the area, I would 100% bring my car here.

Scam Alert Don't buy…read morehere! Don't waste your hard-earned money at this dealership. They are scammers. This dealership is nothing but a den of scammers, ready to swindle you out of your hard-earned cash. Their mechanics? Nothing but liars. I reached out to inquire about a 2009 Volkswagen GTI with 85K miles, as advertised on Carfax. They assured me it was ready for a test drive. However, during the drive, the car behaved strangely, and a mysterious light popped up. When I questioned the Sales Manager, he brushed it off, attributing it to my driving on a rough road. Their mechanic magically turned off the light. They assured me the car was in excellent condition and well-maintained, but that was far from the truth. The Carfax history was sketchy, indicating no recent inspection. When questioned, they hastily explained that they had performed all necessary repairs after receiving the car as a trade-in. False assurances were given that any issues could be brought back for fixing--empty promises. After shelling out $8000 and driving home, the check engine light illuminated, and I discovered severe windshield damage undisclosed during the purchase. Upon contacting Juan, the Sales Manager, he requested I return the car the following week. Their mechanic, using ODB2, erased the check engine light, claiming they forgot to reset it after maintenance. Skeptical, I consulted another mechanic who provided a lengthy list of issues: steering wheel column problem, transmission malfunction (no reverse), cooling system problem, and mass airflow problem. Returning with a written diagnostic from an independent mechanic, I requested that they fix the issues. Speaking to Juan in Spanish, the mechanic confirmed the problems because using an ODB2 scanner he saw the same errors. He declared they wouldn't fix anything because they sold the car "as-is." I reminded him of their obligation to disclose all issues, per the law. In response, he exploded in anger, even threatening violence if I didn't leave. I walked away. Before leaving, their mechanic, at Juan's instruction, erased the check engine light once again. Doing extensive research on the car's VIN number revealed that it had failed safety and emission tests before being sold to me. I am now stuck with a car I can't drive because it is not safe to operate. I am also out of over $8000. I strongly advise staying away from this deceitful company. Save yourself the trouble and keep your money safe.

Great used car dealer. Excellent customer service and very good inventory on luxury vehicles.read more

David and his team are the only place I take my vehicles in the area now. The service is quick and…read morereasonable. They'll try to save you some money and won't upcharge you. There is a reason why they are always so busy, and it's not because cars are sitting and waiting. They getting people in and out quickly, but they are known for doing excellent work in a hurry to get you back on the road. I highly recommend Union Auto if you need an honest and knowledgeable mechanic.

Fun loving folks that know what there doing,and honest,treat everyone like family. :-)read more

We towed a vehicle that was not starting over the weekend. After a week Gold Hill said he had…read morestarted it 3 times and it started every time but he wanted to keep it longer to look at more. On Wednesday, he said it would be $780 for a starter and a hose. My son called back to say we were just going to pick it up. (We live more than an hr away and we figured if my son fixed it or junked it we just needed to move on to someone who would give us a time line and communicate.) We called back a few minutes after receiving their call but for the next day and a half there was no answer. When I picked my son up from school we were only an hr away so we figured it was the best time to pick it up. We called to say we were coming and we finally had someone answer. They said the car was taken apart but I figured it was a diagnostic, couldn't be that big of a deal to put back together. They said it would be an hour, we were okay with that since we had a drive. When I got there he said it was not drivable. We knew about a loose radiator hose, my husband and son reconnected it before it did not start but I did not know it needed a new radiator. When I went to pay, I expected the diagnostic fee but he said he was charging for taking the car apart and putting it back together. I was not sure why a diagnostic cost so much but I never want to feel like I was not fair or I owed someone something. I paid it and I ordered a tow truck to take it to my mechanic, 80 miles. Driving home my son said, did you read this? I hadn't. It said we have permission to order the starter. We didn't we called for a day and a half to tell them we wanted to pick it up. This was totally dishonest. It made more sense though why they had to put it back together. I still wanted to assume the best though. I called the next business day since the receipt said we payed for the part to be ordered and wanted to pick it up. I also wanted to explain our point of view, that my son's car is only worth $1500 and my son needed to get to work, and there was poor communication weather it was their fault or not we felt in the dark. (I had asked the day before why they don't answer the phone. He said they have a number that is only for outgoing calls. Maybe we were calling this one.) Then in reference to picking up the starter he said I could not just have it because it had a core charge. I was not aware of that but asked what it would cost, he said $69. It still seemed worth it and what good is a preordered 2006 Acura Starter to him. So I told him my husband would be making the drive to come get it and would pay the core charge. My husband drove there and was told he could not have the part because it was not payed for. The charge was for dismantling and reassembling the car. Something we had never approved of. Now after my husband made the drive they did not only want the core charge but $300 and some dollars more!!! They have our number, if they change their mind call us. We never approved of the repair or part order, we said we would call and we did, A LOT of calls, and they never called us back to confirm. They had our number. The earliest communication we had after the estimate was when we said we were coming to get it. I really felt at first there was a misunderstanding, at this point I feel that it was intentional. I am not sure how they can feel they were fair in this situation. This an 18 yr old who drive a $1500 car. Keep in mind he just payed $75 to have the car towed there, $320 to leave with the car, he has to pay me back for the new 80 mile tow, and I drove him to work for a week but he missed a week of work too. The guy is smart, there is no doubt about that but his timeliness and communication is poor but I question his integrity as well.

Rich is not only knowledgeable, he is curious, inquisitive, and takes pride in his work . These…read moreare the exact attributes that are so uncommon these days, but make all the difference. Such a great find.

I had brought my Toyota Solara to Mosteller in Lancaster SC for service and found them to be…read moreextremely expensive. (Personally, I don't have a great deal of faith with any auto shop as it seems that they are always trying to rip you off in one way or another... I feel that Mosteller is no different, but that is just me) Second Chance; A few days later I brought my mother-in-law (s) car in to have the rear lighting panel repaired as the only light that was working was the right rear brake light. A couple days later Mosteller called and said that they had repaired the issue, charged Mrs Warren a ridiculous amount. When we brought the car home, the same scenario, nothing worked (I know, I should have checked it before I left the garage) so I had to bring the car back and explained the situation. When the mechanic came out to check the matter, he had to remove the entire panel whereupon I saw that several of the tail lights were NOT replaced and that the light sockets were "corroded." (proves my point about mechanics) They repair was shoddy and incompetent, I was appalled! These guys are supposed to be ASE Certified... wish the experience would have been better.

After years of dealing with mechanics that were untrustworthy or not up to par, I'm very thankful…read moreto have found Mosteller Automotive. Fast , friendly and above all very knowledgeable and reliable. My repairs have always been within days of bringing my vehicle in and always repaired in one visit. I will forever more recommend Mosteller to my family and all my friends.

I do all the work on my vehicles myself unless it's something way out of my league so I'm always…read morehesitant to use shops I've never been to before but they were a good, honest shop seems like.

Words really can't explain how grateful I am for Henn Automotive. I've spent thousands of dollars…read moretaking my car to different mechanics over the last four years trying to get my AC and heater fixed, and every place failed me. I figured I'd try one more time before giving up because this time it wasn't just about me. I wanted to be able to drive my nephews around, but I couldn't because of the North Carolina heat. So, I took it to Henn Automotive, where they properly diagnosed the issue and COMPLETELY FIXED IT!!!!! Thank you guys so very much!!! After I got in my car and felt that cold air, I actually cried because I was so grateful. You were the first people to properly diagnose the problem and fix it. I can't thank you enough!!!! -Beth

Disappointing. Negative reviews are accurate. Significantly over charged on labor and parts…read moredespite asking the question on why the labor charge was so high on a memory seat motor replacement. Charged for a seat switch at ~57% upcharge despite absolutely no communication that the part was not working properly. Didn't complete the work properly and left grease on the seat and didn't put the switch back on for the lumbar support. I will not go back and I do not recommend anyone use this business unless you just like giving your money to dishonest people.

Go to Randy Marion, don't waste your time being scammed and gas lit here, RUDELY too! Ignored by…read morestaff And treated like a moron. You'll be left holding the bag from their negligence; meanwhile they're the morons who don't listen to customers, and forces them into unsafe scenarios. I needed a special coverage done; I told them two years apart that I didn't feel safe in my vehicle due to insane lack of power, and an active code. we have to pay inspection fees when we try to special coverage done, mind you! I was forced to drive into the code became "permanent" and they told me there was no problems from their half a$$ test drive around the block, without pushing it at all in order to activate the turbo. If they're actually trying to do good work, they're not bright AT ALL so run...otherwise they're corrupt trying to get one over on us, in that case, also run! I submitted a complaint to the Attourney General and the NHTSA, I drive (or DROVE, now that engine won't hold compression!) a 2018 Buick Encore. If you or anyone you know is having the same issues, submit a complaint so we can get his special coverage upgraded to a Recall so we can cure this bs out of being able to drive a car we paid for! if you need help, let me know.

I had a great experience purchasing my truck from Williams Buick GMC. Mike made the entire process…read moreeasy, straightforward, and stress-free. He was knowledgeable, professional, and never made me feel pressured. He took the time to answer all my questions, worked hard to make sure everything went smoothly, and made the whole experience enjoyable from start to finish. If you're looking for a new truck, I definitely recommend asking for Mike. He'll take care of you and make sure you drive away happy with your purchase. Great service and an even better buying experience!