This is just what I needed, somewhere local that gets the job done! I will definitely be back. I…read more ten out of ten recommend!!

Scrub + massage was $130 which I thought it was pricey but in such economy and the way I was…read moretreated it was totally worth it. Joo was perfect with the way she scrubbed and massaged and took good care of the customers. Many people did complain about the sauna being hot but I was okay and came out super refreshed.

Cheryl was awesome!! It was my first time here after not having a facial in so long!!! She was very…read moreknowledgeable and took her time with me. She knew exactly what my skin needed and I am very happy with the results. My skin is very happy! We also had great conversation! Thanks again Cheryl! I will be back!

Hands down the best facial I've ever had! My face felt so deeply clean and glowy afterward. I was…read morehonestly nervous at first, thinking it might hurt , but Joan has the lightest, most gentle touch. It didn't hurt at all, and the whole experience was relaxing and effective. She really knows what she's doing, and you can tell she puts care into every step. Highly recommend if you want your skin to feel fresh, smooth, and pampered!

I cannot say enough wonderful things about Gardenia and the entire team! From the moment you walk…read morein, everyone is so warm, friendly, and genuinely accommodating. They greet every client with a smile and make you feel comfortable and valued. Gardenia is the only person I trust with my Botox. She is incredibly knowledgeable, honest, and always takes the time to listen to what I'm hoping to achieve. If I ever want to make a small adjustment, she is understanding, provides thoughtful guidance, consults with the doctor when needed, and gets me in as quickly as possible. I never feel rushed, and I always leave feeling confident and happy with my results. The level of care, professionalism, and customer service is truly exceptional. I highly recommend Gardenia and the entire staff to anyone looking for outstanding aesthetic care!

This is a very long overdue review for Nurse Gardenia.. she is AMAZING!!…read more I've gone to her to her a couple of times and looking forward for the next one. All of the girls are always very friendly, welcoming and professional, I've never had a bad experience. I always recommending Beauty Cult when I get complimented on my lips. I have natural full lips but wanted a little bit more volume and Nurse Gardenia did an amazing job! I also love that she recommended I don't do it again anytime soon because I really don't need to! It's not about selling but about doing what's best for the client, and that's exactly how they work here!

Love Brandy, Jolyn and Elizabeth. They are good for my face and my soul, Lovely, honest and…read moretalented.

Living in SoCal - aka BeautyTown USA - you'd think finding superior aesthetic services would be a…read moresnap. It seems like there's a med spa or skincare center on every corner. I tried friends' recommendations in Beverly Hills, but a ritzy zip code doesn't guarantee technical expertise. I found a trusted resource at Skin 365 in Torrance. They have won my heart and more than a decade of loyalty. From the welcoming and uber-efficient Brandy at the front desk to the superior skills of nurses Elizabeth and JoLyn, Skin 365 is luminescent in the world of skincare. Not only do they make you feel comfortable and relaxed, but you leave feeling thoroughly pampered and cared for. Elizabeth always takes time to customize a treatment plan based on my goals - and most importantly, my budget. She is exceptionally knowledgeable on new and existing products and procedures, continually educating herself in the latest skincare techniques. She knows exactly which products would be best for me, and deploys her needles with a gentle and intuitive touch that instills confidence. The Skin 365 team is exceptional. Their product recommendations are thoughtful and on point. Brandy always takes care of the things I routinely forget, like helping me keep track of my product Loyalty Points, and validating my parking stub before the elevator doors close. Those customer experience touch points make a difference. So, you can stop furrowing your brow. If you seek a trusted team of specialists who truly know skin and care deeply about clients as individuals, look no further.

One of the best facial Spa experiences I've ever done in recent years, particularly on the west…read moreside, part of town. I usually go to East LA for this, but I was glad to find something close by. Our technician was extremely knowledgeable, friendly and recommended follow up products based on the type of skin I have. The pricing was market price and Fair. The parking is very easy. It is located in a plaza with a lot of restaurants

Charlotte is amazing! I had the deluxe facial and did not want to leave! If I could stay another…read morehour I would. My skin has never felt or looked so good and that is thanks to Charlotte. Go see her, you won't regret it'!

Several months ago I made an appointment for a microdermabrasion that I had scheduled for 9am. I…read moredrive 2.5 hours to get to their office. They sent a text half an hour before my appointment delaying it for a half hour, completely disrupting my day's schedule. They rushed through my microdermabrasion and even burned my skin near my mouth and my forehead and refused to give me a refund. I was very unhappy with my treatment and felt that they behaved very unprofessionally, and would not recommend them to anyone.

Been coming here for 6 years on and off, Kelly and Frank are amazing they are a great team! quality…read morecustomer service is beyond great. Always satisfied they are nice and attentative to make sure I am very comfortable and satisfied. My wait is no more than 5 mins in the sitting area, once I arrive they get me in quickly and never feel rushed. I always feel relaxed the music and their vibes are always good. I drive over 2 hours in traffic and always worth it! They offer warm tea or coffee and cold water to have while they give reccomendations, never try to just milk you out of cash, they are honest and service options are good love the facials and massages. My brother too has come here as well with medium bad acne and hes looking pretty good now! Clear skin, but follow thru with the products to the max and it works.

I canceled my membership after my recent experience…read more I was charged a $50 no-show fee after missing an appointment due to a family emergency. I had to unexpectedly pick up my 2-year-old nephew from daycare, and calling to cancel a facial was understandably not my first priority. I booked my appointments in person after each facial, never created an online account, and was never informed of a no-show fee. It's not anywhere on the website either. When I asked about it, I was told the policy is on the online dashboard--but that doesn't help customers who don't book online and were never told about the policy in person. What really sealed the deal was the way I was treated when I came in with questions. Megan was dismissive and had an unnecessarily rude attitude from the start. I was polite, simply trying to understand the charge, and there was no reason to be spoken to the way I was. This wasn't my first disappointing experience with her either. I had previously received a facial from Megan that felt rushed and incomplete, which is why I switched providers. Alex, on the other hand, has always been the complete opposite. My facials with Alex have been thorough, professional, and consistently a much better experience. It's disappointing that one employee's attitude and the lack of transparency around a fee were enough to lose a loyal member, but that's exactly what happened.

I haven't had a facial in a long time but my esthetician Megan today took very good care of me. I…read morehappen to pass by Facial Works yesterday while going to Pressed Juicery and I'm so happy I was able to book today. By far one of the best facials ever. Megan listened to my areas of concern, recommended and shared her knowledge. I'm so happy w/ the way my face looks after and can't wait until my next appt next month.

I have been getting regular hydrafacials from Monica for over 6 months. She is wonderful and always…read moremakes me feel so comfortable. My skin looks healthy and vibrant. Would recommend if you're looking for a personalized, welcoming environment!

This was my first visit at the SkinLab and it was great! The space was so cute and clean. Monica…read moredid a hydra-facial for me and derma planning and my skin is GLOWING!!! She was so nice and welcoming. Would definitely recommend!!