While it was unfortunate that it rained all day, it was still a great idea to get the Mustang…read moredetailed. Details did an excellent job inside and out. Now to schedule the Subaru...

My car is brand new! It had never been cleaned like this for 2 years and I am an avid hiker and…read morehave 2 little white fur babies that shed incessantly

They don't cover everything under the car. I found a large swath of underneath (not engine part,…read moremovable parts) that they missed, and when I went in to complain and show the manager a picture, she slapped a can of coating down on the counter and said you can do it yourself if you want.

Terrible workmanship and very dishonest. The person at the counter told me that if I would get the…read morerust protection in addition to the window that I was getting re-tinted, he would have my car detailed for me. They then refused to detail it. He claimed he never said that. I had a bubble in my original back window tint from the Sun. I wanted the back window tint removed and replaced. The rep told me that I had to sign a waiver stating that, even though they used chemicals and a hot air gun to remove old tint, there was a chance that a small portion might not come off and would have to be scraped. There was a chance that that may damage the defroster. I asked him what are the chances that that would happen? He said the guy that was doing my job and 25 years of experience and it was extremely rare to cut through the defroster circuit. Based on his claim of "extremely rare", I signed the waiver. They scraped away nearly my entire defroster and antenna. Picture attached. I presented the window issue to two experienced tinting companies. They were aghast. Both said that they guaranteed that job had I done it with either of them, with no waiver. They said there are chemicals to remove old tint and you never, ever use a razor blade near a window defroster. It cost me $667 to get the window replaced so I can have a working defroster and antenna again. And another $139 to get it re-tinted. I can't find my bill right now but I think I spent over $800 with Ziebart that day. It cost me $806 to correct their terrible workmanship.

I have a friend who noticed I had two tires that were bare on the ID treads, too much camber…read more Likely hit a curb and did not think anything about it at the time. I also had a coolant leak that did not seem to be getting worse with time, but those types of things need to be evaluated and repaired. So, I called a number of shops and Trojan was able to get me in the day I called. Two exact matching tires, alignment, water pump & coolant change, with an original rear strut that broke loose replacement later, I was on the road. Trojan gave me a ride home while they worked on Rhonda (that's my car) and my wife gave me a ride back to Trojan Auto Care after I received a phone call telling me the issues were repaired. Their prices were a little elevated than the old country mechanic I had used in the past, but my old country mechanic never returned my call.

Quick to over charge…read more.. Failure to deliver humble service... Ignorant of basic courtisies...

Wow, I am kinda shocked at myself that I have never taken the time to post a review. Like... I've…read morehad time. Plenty of time. I have been taking my cars here for 13+ years. That's a lot of time. Please don't trust your car to one of the chains. The price tag and "quick turn around" might seem great, but I promise you, you will end up getting burned. Our cars run so well (one of them is going on 19 years in 2026! Crazy!), and I know the whole staff at Centerville is always looking out for our family and not upselling every five seconds. And honestly, the turn around has always blown my mind at CSC. This parking lot is ALWAYS full, and our cars are ALWAYS ready on time (We call ahead for appointments. I recommend doing the same).

Honest, friendly, reliable....all the things other mechanics are not. I've been taking my cars to…read morethem for years and wouldn't dare go anywhere else.

I took my car to them for window tinting. It came back amazing! I love it!…read more The scheduling and communication were top notch. I even got my car sooner than expected. This place is easy to get to. It's just minutes off of 75. It's a great facility. I highly recommend them.

Tried to upcharge me after we already agreed on a price I come to drop my car off he looks at my…read morecar and says he wants $400 to remove my stock tint which he didn't ask prior to the quote keep in mind he was already trying to charge me $700 dollars for tint this place will try to take As much as they can get

INCREDIBLE people to deal with !…read more My New Car Salesman Kevin, and the dealership owner Jacob were incredible from start to finish on my wife's new Tahoe RST. I think this is our 5th or 6th New Car Purchase from them and I cannot say enough about their level of care and professionalism, to the point that it was difficult for us to find the time to get there to pick up the Tahoe due to work and children, the BROUGHT IT TO OUR DRIVEWAY 30 minutes away from them !!!!! I had shopped every dealership within 100+ miles too and some dealers beat them on a part of the deal to make it look better than it was, but when running the total numbers at the end, Chevrolet of Troy came out on top by $1,000s which made us incredibly happy buyers. Do not get fooled by advertising and marketing campaigns from dealerships that offer crazy prices that for this reason or that reason will not honor them once you get there, 99% of them will do that to you......Chevrolet of Troy not only honored their advertised price but found $1,000 more for us on this particular truck due to an incentive that was just coming into the market.......they could have not told us that and pocketed the $1,000 difference, we had totally agreed to pay that, but they did not and that alone left such an impression me that they will continue to be our "go to" place every time we purchase ! Integrity is worth more than Money, and I feel that the entire team at Chevrolet of Troy proved to me that they do truly care about their customers. This team is the benchmark for what all car dealerships should strive to be ! HIGHLY RECOMMEND !!

This was hands-down one of the most infuriating dealership experiences I've had. Chevy of Troy…read moredidn't just use tricky sales tactics--they went out of their way to dodge real conversations about the car's value and hammered relentlessly on monthly payments to trap me into a bad deal. It was manipulative and downright insulting. To add insult to injury, they tried to nickel-and-dime me for a missing vehicle charger that should have been included from the start. And then they completely botched my vehicle registration, leaving me to deal with the bureaucratic mess on my own. It's beyond unacceptable. If you want honesty, transparency, or even a basic level of professional integrity, do yourself a favor and stay far away from this dealership. They deserve every bit of this one-star review.