I used them for the last 3 years. I normally order oil from other companies as needed. I decided to…read moreinquire about the furnace tune up which require me to be on a service contract with them which is understandable. First time my furnace got tuned up in Jan 2021, my Nest thermostat end up not working after it was tuned up. It can't be a coincidence that it stopped working after the tune up. I call Atlantic to have them come back and take a look and was told the issue wasn't cause by them. I was also charged like 150 for having them come back to look at the issue they probably was caused by the technician. I ended having to buy a brand new Nest thermostat out of pocket. I was assured by Atlantic the oil prices would be competitive with other companies. In the past I have checked their price vs other companies and it was in the same range. But May 2023, I got oil auto delivered at a 3.59/gallon for 133 gallon for a total of 479.03. I checked other companies like Eastern Petroleum, they were charging 2.62/gallon!! I would have paid about 356 for the same delivery. To me this is unbelievable that there is a huge proce difference among other companies. Normally the invoice they drop off would have the price summary but this last delivery didn't have it at all. Why was this price summary left off on purpose?? I got same invoice via email when the delivery was just finished and it showed the breakdown. I decided to call Atlantic to cancel by service contract and told them the reason why. This was an opportunity to make things right and try to retain me as a customer. But there was no resistance so the service was cancelled and they told me thank you for having them as an oil provider. I can say thank you for ripping me off!! You will never have me as a customer ever again.

Had a very nice new user package for home oil delivery, with a competitive rate locked for one year…read more(with auto-delivery) and a free inspection of my tank, system and HVAC. My tank never dropped below a quarter full, and the delivery dudes were like ninjas. The big issue I had was after my introductory twelve months, I got the Comcast treatment - prices jacked up, my annual free inspection evaporated, and I had to call three times to get an involuntary maintenance fee removed from my bill. In the end, oil is a commodity, and most companies offer a similar auto-delivery service. As it goes, I found another biz with a similar offer; however, the new biz lets you pay online (AP is USPS only), and even their list price is $0.20 less per gallon than Atlantic's going rate. The tank's an eyesore, and I need to modernize, but til then, it's a battle of who will charge less.

After 17 summers as a renter, we bought a beach house in Sandhill Cove, on Point Judith. The…read moreletter we received from Buckley Heating & Cooling of Wakefield was something like this: -0- Our propane tank is on the property you just bought. If it runs out, you're screwed. Your appliances will break. You'd better fill that tank -- and we're the only people who can refill it because it's our tank. Did we mention that it's our tank? -0- When I called Buckley, the guy who wrote the charming letter wasn't in the office. He didn't call back that day or the next. The woman in the office quoted a very high rate per gallon for propane. I started calling around. Dupuis had a very chill attitude. The price was the lowest I found in RI -- at least 40% lower than Buckley. They didn't require a contract. They showed up as promised, installed a new tank and left a bill. I spoke with Howie, who politely called to inquire how we wanted to handle refills. He even offered to help us research an issue we had with a stove. This is a nice company that wants to earn your respect and business, not scare you or lock you into long-term contracts.

No heat at 10:30 0n a Saturday night. Called DuPuis they had a tech on call, Justin, he was at my…read morehome in less than 45 minutes. He diagnosed the problem, circulation pump, and had the part with him. 90 minutes after the call my furnace was up and running. You can't get better service anywhere.

Warmest customer service I've experienced from a heating oil company. Surprised how affordable they…read morewere compared to other companies. Great price and still offering auto delivery.

A few months ago, I had a water pipe burst in my bathroom.  It was so bad, it destroyed the back of…read moremy cabinets, my hallway and walls.  I had to get my insurance involved, and adjuster and Serve Pro.  Even though I appreciate the work that those guys have done, the MVP of the group was Adam and his team at Rebuild Ex.  These guys did a job so well done, they deserve to have their own television show!  They took their time to do the job right.  No short cuts, no bandages and nothing less than perfection.  I was contacted when changes had to be made and always addressed in the most respected manner. Rebuild Ex is a company a great morals and Adam Shurtleff is a man with a great heart.  I would honestly recommend this company to anything who needs work done to their home.

I was initially impressed with this company's prompt response and their proposal. I was optimistic…read morethat the apparently knowledgeable and detail-oriented general contractor would, as others on this page have stated, "restore my faith in contractors". My experience after the initial proposal was that this contractor provided minimal supervision, and frequently was not aware of the specific progress of the work. Workmanship was sporadic depending upon the vendor. The company's lengthy response to repairing mistakes in work - and there were at least eight - was less a demonstration of responsiveness than an indication of incompetence. I would not recommend this company to friends or family.

Called for an emergency delivery after another company claimed their truck broke down. Confirmed…read morerepeatedly they could deliver the next day (Friday 1/30/2026). After putting me on hold for nearly 20 minutes I called back and my call was immediately answered by the same person. They assured me it would not be a problem. Friday afternoon I called up asking for an ETA and they claimed the order didn't come in until Friday morning, so they won't be delivering until Saturday. I reminded them again that I am basically out of oil and they gave a snarky reply when I asked if I needed to run out and get some diesel fuel to get me through. I called Saturday afternoon as I still hadn't received the delivery. They simply told me they were still out delivering and give them a call again in an hour and a half. I called over an hour and half later, asked about my delivery and they told me that it was now too dark at 6PM to continue delivering so they will need to attempt to fit me in tomorrow Sunday. I am now going to get another can of diesel fuel and continue to have enough keep me going through most of tomorrow as I will currently run out before morning. Would definitely NOT recommend.

I have been using this company for about 8 months. Due to my own poor planning I have run out…read moretwice, they came out the same day and got me going!! I can't say enough good things about them!! I am now on auto delivery so that does not happen, I highly recommend!

I called with a leak on such short notice and Joe was awesome! I was left with no stress once he…read morecame to my house. It was such a quick response time & no issues with my repair. I've been recommending to friends because I had such a great experience.

Tried to hire Mcnally for a leak in my condo association's roof. I set up time for them to go out…read moreand take a look and arranged for my tennants to be home (I live on the west coast and rent my home right now). They didnt show up and didnt call. I got a hold of them and checked to see if they could still make it over since my tennants were only available that day. They said yes theyd head right over and then never showed up! I made a follow up call and coudnt get though for multiple days. Left messages. No returned calls. Finally got through and asked to set up another time. Said Id get a call back. NOTHING! obviously not interested in getting buisness or quality reviews. I think twice before working with them. My tennants did mention that a week later they found a pamphlet and buisness card from them on our door. weird!?

Craig/or Greg? and Alex came to our house today and removed a sectional sofa from our basement…read morethrough the bulkhead. We were able to schedule quickly (same day). They were super polite and friendly and did a great job moving the furniture. Great experience, we would use this company again. Thank you!

The BEST!! I can't say enough good things about this company-Ken is Awesome!! Personable,…read moreprofessional, going above and beyond for his customers. I have worked with enough removal companies in the past and so I can confidently say, you won't regret calling them!!

I hired 99 Handy to build an indoor 9'x7' wall with specialized insulation. Their builder arrived…read moresix hours late with the wrong building materials on the first day. On the second day, he arrived late again, at 6pm and didn't compete the job. I called 99 twice to have the wall fixed, emailed them twice, and sent them two facebook messages asking them to fix their work. They stuck me with a half-finished, warped wall, which had to be completely re-done. See my pics of their horrible work and horrible customer service. Do not use 99 Handy. Update 12/20/2016 - 99 has not reimbursed me, as they claim in their below response. They were also untruthful about the materials purchased. Feel free to IM me for my itemized 99Handy receipt and picture evidence.

I contacted 99 Handy to replace a bathroom fan in my condo before renting it out to a new tenant…read more I initially set up my appointment for Monday. The weekend before he was scheduled to arrive, Stephanie contacted me to say that Paul was too busy to come on Monday and it would have to be pushed to Tuesday. I explained that I was moving and that Monday would be better since I need to get it fixed. She insisted that he had to come on Tuesday, and told me that he had time to both provide an estimate and both fix the fan on Tuesday. I left work early in order to get home for Paul to arrive at 6:30 PM. He never showed up. I emailed Stephanie around 7 PM and she told me that her she had emailed me but "it must have gotten caught in her outbox", but that Paul had gotten caught up in the previous job and wouldn't be able to come. I explained, again, that I would be moving and needed this fixed. Stephanie told me she didn't know what I was talking about, that even if Paul could come provide an estimate he wouldn't be able to fix it. I responded back with a screenshot of Stephanie telling me he could both provide an estimate and fix it in one day. Stephanie then promised me that Paul would arrive at 6 AM the next day to fix it. I was very clear, again, with Stephanie that my movers were coming at 7 AM and he had to be on time since I was leaving. I got up super early to be ready for his arrival... and he arrived at 7:15 AM, an hour and 15 minutes late, as my movers were in the midst of moving. He did tell me what the problem was, but said he'd have to come back and fix it. I told him he'd have to coordinate with my tenant who was moving in. I connected Stephanie and Paul with my tenant. She scheduled two times for him to come fix the issue and both times, he never showed without notice. Finally my tenant emailed Stephanie and Stephanie responded that she no longer works for 99 Handy. I texted Paul twice last week asking him to please fix the gaping hole in my bathroom wall, and got no response. Please stay away at all costs. I don't know how anyone could possibly give them a good review. And Paul, please feel free to respond to my texts.