1. Wave Kids

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Bloomingdale, IL

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9 years ago

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16 years ago

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Goodwill Store & Donation Center

Goodwill Store & Donation Center

2.8(23 reviews)
0.7 mi
•$

The Home Edit was here! Check out the colorful rainbow in the women's T-shirts! I love it!! It…read moreshows great care that Goodwill would take the time to arrange T-shirts by color. Just a quick stop in to look for a T-shirt today, but I didn't find any that I could live without. Last visit I found a cool retro looking "Life is Good" T-Shirt with a V neckline that I just love!! Most T-shirts are priced at $4.99. Go to Goodwill to discover a treasure that is just waiting for you!

I worked at this Goodwill location and have taken some time to reflect before writing this review…read more I truly hoped my experience would improve, because when I first started everyone seemed friendly and welcoming. Unfortunately, that first impression did not match the reality of working there. Training was minimal, and I was expected to figure out most responsibilities on my own. Instead of receiving consistent guidance and support, I often had to rely on trial and error. As time went on, it became clear that management treated employees differently depending on who they liked. There were obvious favorites who were allowed to do very little work while others were expected to carry the workload without recognition or support. The biggest problem at this location is the management culture. It is, without question, the most toxic work environment I have ever experienced. Concerns brought to management were ignored, especially if they involved employees who were considered favorites. Rather than addressing problems fairly, management often appeared to dismiss complaints and protect certain individuals. This created a workplace where accountability was inconsistent and morale steadily declined. Professionalism was also lacking. It was common to hear managers gossiping about employees and customers instead of leading by example. Rather than creating a respectful and supportive workplace, the environment often felt negative and divisive. Several managers spent more time in the office on their phones or socializing than assisting employees on the sales floor. The lack of leadership left staff feeling unsupported and overwhelmed. I was recently terminated for reasons that I still do not fully understand. What makes that especially frustrating is that I witnessed other employees engage in the same behaviors I was accused of without facing any consequences. Whether intentional or not, the inconsistent enforcement of policies created the impression that disciplinary decisions depended more on personal relationships than on company standards. I also observed practices that concerned me as a customer. On multiple occasions, when merchandise did not have a price tag, prices appeared to be determined arbitrarily rather than according to a consistent pricing policy. That raises concerns about fairness and transparency. Perhaps the most disappointing part of my experience was watching so many good employees leave because of the work environment. There seemed to be a constant cycle of people quitting due to poor management, favoritism, lack of communication, and workplace drama. Instead of asking why employees were unhappy, management appeared to focus on protecting themselves and maintaining their inner circle. I was also deeply troubled by comments I heard were made regarding people in recovery from addiction. As someone in recovery myself, hearing that individuals with a history of addiction were viewed as "those kinds of people" was incredibly disheartening. Goodwill's mission is centered on providing opportunities and helping people overcome barriers to employment. Hearing attitudes that seemed inconsistent with those values was one of the most disappointing aspects of my experience. Goodwill promotes itself as an organization that changes lives and provides second chances. Unfortunately, this location did not reflect those values. Employees deserve to be treated with fairness, respect, and professionalism--not favoritism, gossip, intimidation, and inconsistent discipline. There were a few employees who genuinely cared about their coworkers and customers, and they are the only reason I would ever return to this location. They deserved much better leadership than they received. I sincerely hope corporate leadership and Human Resources take employee concerns seriously and evaluate the management at this location. Good employees are leaving, workplace morale is suffering, and unless meaningful changes are made, I believe the problems will continue. .

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Goodwill Store & Donation Center
Goodwill Store & Donation Center
Goodwill Store & Donation Center

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Old Navy

Old Navy

2.8(26 reviews)
0.7 mi
•$$

My first time spending more than 20 minutes in this store. I was looking for fleece jackets for my…read moredaughter and I to prepare for this winter. The store is clean. The staff was friendly and professional. I had been over charged compared to the sale price. The staff quickly changed the prices and gave us a refund. The fitting rooms are fairly clean. The rack to return clothes to is a bit chaotic but what's a genuine store without a little bit of a mess? The genders are easily organized on two different sides of the store and the kids section is all the way in the back. The store is easy to navigate and there is a large variety of clothing types for all body shapes. I also saw some jackets on sale based on the store email. However, there were no signs at this store about it. I will come back in the future. I recommended to pay more attention at the register as youre being checked out. That will save you some time not to go back for a refund.

i've been on a quest for a good pair of sweatpants for a few months. Old Navy came up in a search…read moreand I found some, even though the colors aren't my first choice. While I was shopping, the site kept nagging me about hurry up it's going fast. Very annoying. I was going to buy two pairs, but it said that one of the pairs I bought had already sold out, so I added a third pair. The three pairs were supposed to put me over the total for free shipping. When I checked out with PayPal, it gave a message that Old Navy doesn't ship to my address. This doesn't make sense, as I live in a big city where my neighbors and I get packages all the time. I tried ApplePay, and it opened and closed itself immediately. I decided there was something very wrong here and closed the whole thing. When I checked my email, the order had gone through. I had a confirmation from both Old Navy and PayPal. They did not give me free shipping even though I was over $50, they charged for shipping. Old Navy, please put less effort into nagging and rushing your customers and more effort into making sure your checkout process works and your promises re free shipping are kept.

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Old Navy
Old Navy
Old Navy

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Savers

Savers

2.9(56 reviews)
0.9 mi
•$

This is a great resale shop to both donate to and to shop at!…read more I made multiple trips during the week to donate items as I was cleaning out my mom's home and Josh was great at helping to get the items donated into his rolling bin. He was genuine in thanking me for my donation with proceeds benefiting the epilepsy foundation. Another young man and young lady were pleasant and helpful on other trips as well. You receive a coupon good for $2 off of a $5 purchase or save 20% off of a $100 purchase. One thing I didn't realize is that you have to take a survey in order to get the code so you can use the coupon. I was in the middle of checking out and Taylor was very kind and patient as I finished my survey so I could redeem my coupon. I love that items are being resold instead of going into a landfill and benefiting a great cause!

There is a middle aged white lady that works here , she is usually by the jewelry area behind the…read morecases . She always has an attitude. Today I witnessed a guy ask her if the tv behind her works which was a nice flat screen tv , she immediately says I don't know and dropped it just like that , the guy asked well can you plug it in for me please she says no I can't it's to heavy and there is no plugs back here ... which she is literally standing on a extension cord with a about 10 open slots on it to plug something into it . This extension cord is literally right next to the tv. She then proceeded to walk back and forth with an attitude saying well I guess I have to find someone to help you out because I'm not moving this tv it's to heavy . This lady should not work here she always has an attitude and never wants to do her job

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Savers - Jewelry in the case

Jewelry in the case

Savers - Broken earring that i HAD to pay for at a donation store.

Broken earring that i HAD to pay for at a donation store.

Savers

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Wave Kids - childcloth - Updated October 2026

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