This place is now WaveImaging, not sure when it changed over, but this is the location we were sent…read moreto from Orange, since they were no longer taking walk-ins for the day. Fountain Valley is open til 8, which is super convenient for people who can't make it by 5. Since my husband was already pre-registered and he had checked in online, this location was a breeze. Only one lady was working, she was handling the check in desk and performing the X-rays, and she did an amazing job at dealing with it all. My husband was seen within 10 mins of being there, and once his X-rays were done, we received his disc to take to his ortho within about 5 minutes. I will say it was sort of confusing cause there is no sign on the building, or on the directory, but we figured out it is inside of the Urgent Care. They could do a better job with signage for sure. Overall though, no complaints about this location!

Very professional & organized office. It shares a lobby with urgent care so never a dull moment…read more The staff is amazing!

Well, it seems like overall, UIMH really sucks. This is in particular regarding the energy of the…read moretechnician who helped me with my sister. He's an older, bald, gentleman, and unfortunately just had "miserable" written all over his face. I think there were moments I felt glimmers of possible kindness when I try hard to give grace since he's working with my sister who needs extra care. However, the man is mostly impatient and comes off impolite. The healthcare system here just really is awful as a country, so it translates to many of these places too. The process of scheduling an appt. wasn't bad in that I was able to get an appt. the same day for my sister. Sandra, who assisted me over the phone was patient and professional. And there was another associate in the front with a pink Strawberry Shortcake sweater who was helpful and kind. These locations are mostly filled with bothered and impatient energy unfortunately, and that's terrible considering people are there for health reasons and it would nice if the company and their associates at least pretended to care by having patience and professionalism.

As you can see, I have made 7 attempts to schedule a Mammogram *since April a whole month later…read more Shame on the call team for not being able to perform a simple task.

Medizen has 2 locations and this review is for the one on Wyoming St. If you want to have…read moreultrasound appointment right away, result in 3-5 business days, pay $150 up front, and no line, walk in right away, this place is for you. The front desk was very nice and fast since it was only me. The tech came out to call me in right away. The tech here was ok but she did not like people talking, just fyi. You should call to follow up on results.

At first my experience at this location was a 5 star, but that went astray so I'll start with the…read moregood story. I went in to get an X-ray and the technician was friendly, helpful, and a Veteran. The quality of care seemed good and he was very empathetic to the pain I was experiencing. When the X-ray results were sent to my doctor's office the results were ready to understand. Being an informed patient I wanted a copy of the images so my doctor told me to contact Medizen to obtain them directly. I called and that's where the lack of service began. It took over 4 minutes to answer my call and I was told to come in, show my ID and they'd burn a CD for me. Instead of possibly obtaining my information first to begin the process they just brushed me off. I went in to get the CD ordered and instead of allowing me to explain why I was there, I was told to sign in. I offered that I wasn't there for imagine, but for records pull and was brushed off again and told to sign in by the heavy set Hispanic front desk assistant. The second lady that helped me was kind and efficient, but hung into my Driver's License after verifying my ID. I didn't get it back until my CD of images was ready. Overall, this could have been a 4 or 5 start experience had the first lady attended to me properly instead of brushing me off. A simple show of appreciation would have avoided this negative review. It isn't about having to sign it, it is about providing good customer service from start to finish. I get that you want to track your service count, but finish we're people too and not just a number.

Javier was extremely kind and generous enough to let me do a walk-in scan once he accommodated the…read moreappointment-based clients. The reports are extremely comprehensive and detailed, and they really help me curate my own health-and-wellness journey unblindingly and with purpose. As usual, it was a pleasant and productive visit, and I'm looking forward to more visits--and more lovely and heartwarming interactions with Javier!

I signed up for the 4X a year Dexa scans and have had two so far. It is quick, very reasonable,…read moreand simple to do. If you aren't familiar, a dexa scan tells you your weight, body composition including visceral organ fat, bone density, and lean body mass. It is the most accurate way to measure progress if you are trying to increase lean muscle or bone density. I go to the Irvine mobile spot and they have been on time for one and running 10 minutes behind on my second. They communicated the time they were running behind. You get your results within a few minutes of completion. I highly recommend it.

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

Incredible place !! It truly saved me- thank you so much!…read more Waiting for insurance would have taken an extra 4 weeks , they took me in the same day. And it was absolutely affordable, probably the same price as my copay! I'm so grateful, thank you.

Lots of parking in the structure. This place is quick and efficient and the staff is really nice…read more They also have heated robes. Happy Yelping

I was sent here by Hoag Urgent Care for imaging, as they didn't have a CT machine over at the…read morelocation I was at. First, this location off of Beach & Yorktown is a lot more calm compared to the other Hoag Imaging Center off Superior Ave in Newport. The roads and parking spaces are wider - AND the best part - there's a decent-sized parking structure with free parking. You don't need to get a ticket and then remember to get it validated. I had no trouble finding parking on the ground floor. The structure is a short 2-3 minute walk to the Imaging Center. There was no wait and ample seating in the lobby. Nikki checked me in, had me fill out some forms, and was able to pull my order and patient details from my clinic visit. Wait time was not bad considering I was a walk-in (sent over to here by Hoag Urgent Care) - it's not like you're waiting for one machine - there were multiple rooms, techs, machines - so the wait wasn't too long. Probably 20 minutes or so. Nikki offered a bottled water when I asked if there were a water machine around. I can't remember my tech's name, but she was very caring, friendly, and professional while I was getting my CT scan. The entire process took just a few minutes, and I had the results read and confirmed by call less than an hour later. Of course, you wouldn't expect any less from Hoag - I'm pretty sure I'm going to pay for this at some point - despite confirming multiple times they were in-network as part of my PPO. Barely into 2024, so I'm likely going to put a dent into that deductible. Overall, this is a great location for imaging - high quality staff, care, and service.

I went in today for an ultrasound. I did have an appointment and came early to sign paperwork etc…read more *The building they're located in needs LARGE NUMBERS ON TOP to be able to find it quickly VS driving around which is maddening. *The lobby isn't big enough for appropriate social distancing when I see the number of people seated there. The front office staff was busy handling incoming patients reporting in, answering phones, and computer work. They were very nice and professional when I reported in. My ultrasound technician was Kelly and she is *MARVELLOUS*! Kelly was very professional and so very kind. She explained what she was doing which helped me to relax as I was nervous. The room was nice, quiet, and dark that I nearly fell asleep lol. The procedure was done quickly and the next thing I know I'm in the main building lobby filling in a yelp review for them. I'm very satisfied with my visit and I do recommend Newport Imaging (for ultrasounds) Hopefully Kelly will be working the day you need to go in.

They are very slow service, I called for appointment and wait for long time no one answer only…read moremachine.

Wow terrible visit today..... we waited over an hour to be seen..... I mean we ended up walking…read moreout. This appointment today was for my husband.... He is diabetic and we couldn't wait no longer. He needed to eat. Plus we have more appointments to attend to. We would have been more prepared if they would have informed us that, there's a bit of a wait or low staffed etc. to bad so sad we have great insurance. We will try elsewhere. If you come just be ready to wait even with an appointment lol

Highly Recommended this location. Perla got me in next day and picked up the phone pn the 1st…read morering. Compare to the Foutain Valley location *see image attached (where i have been attempting to schedule 7 times). Thank you for your professionalism, Perla!! A shining star and example of what good customer service should be.

Dr. Lincoln Tom takes great care of both my husband and I. The Staff is very helpful and we are…read morevery pleased.

I really dislike this place the first time I came to see the doctor she was amazing but the…read morereceptionists were just awful! First of due to HIPAA don't ask me in front of everyone my reason for coming please check your system bc I was very clear for reason. (I let it slide) Second-time same thing and I told the receptionist I won't tell you but I can write it down for you this is my personal medical visit for coming and to be asked out loud was just upsetting. ( don't you check your system it asked for the reason and symptoms)Although the provider was amazing. Then they said I trying calling you to confirm a video appointment I was so upset that I ask what number do you have on file they respond with the correct number yet my I have no record of the call they did have my email address to so they are more than one way to communicate the message. Not only am I leaving this bad yelp review I am contacting their corporate office to make a complaint and a grievance with my ins.

Andrew was amazing. He helped me a lot with amazing customer service. I really recommend this place.read more

First time coming to this acute care hospital to give moral support to sister having an ablation…read moreprocedure done! This hospital provides both inpatient and outpatient care for health and medical services which includes an emergency care as well as surgical procedures. Staff from security check in and as well as other hospital employees are very pleasant and cordial in welcoming visitors !! I am really very impressed on such professionalism that I experienced here!!