Bought a Lowe's Pontoon from Mike at LC water sports and had a great experience. He put in the boat…read moreat Bangs Lake and reviewed all the options with me. He even came back the next day to answer what turned out to be a real goofy question. The boat was delivered on time and performed well thru out the season Thanks Ted B

Bought a used boat from Mike at Lake County Watersports. I drove up from Oklahoma to buy it and…read moreMike went the extra mile to help me with the extra paperwork needed for titles and registration out of state. He's honest and makes sure things are done right.

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

We bought a brand new 22ft Bennington Pontoon from Munson at the Chicago Boat show this January…read more The process could not have been easier. We looked all over the show but came back to Munson to buy. We got exactly what we wanted. Peter Biasco was awesome walking us through the process, options, etc. we was patient with all our questions. When the boat came in during March we went out to meet Adam and get all the final papers signed. They were all ready and we were in and out quickly, were able to see the boat, and set up delivery. We have a lake house on Lake Holiday (Sandwich, IL) so it is nearly a 2 hour drive from Munson to deliver it but Captain Bill brought it out, launched it, showed us all the ins and outs, and helped us figure out the best way to get it tied to our dock. He was great with us, and showed us everything we need to know about the new boat. Captain Bill spend a couple hours with us going around the lake, making sure everything worked and we were ready to take it on our own. I could not be happier with the process, service, and thoroughness of the team and we look forward to this summer and many more with the boat!

I went to Munson ski and was very grateful to have met Jenny, she helped me find a chaparral. She…read morewas really knowledgeable and sweet. She understands that this is a big purchase and made sure that I understood what I was getting into and what all my options were. I was on the fence on different models and brands and she helped me with a side by side comparison so I picked the right one with options that I need. It was a big purchase for me so she wasn't pushy, on the other hand she also welcomed me with open arms and made me feel comfortable since I have had trouble in the past with sales people not wanting to approach me since I don't have the appearance of being rich. She didn't hesitate to greet me and help me out. Later after we made sure that we had the right make and model she introduced me to one of the owners Matt. We sat down and he dialed me in with the price. It was like a no haggle thing since I was shopping and knew what this should cost and he was below anyone else. He was very very helpful and was a pleasure to do business with. This is a family business and they treated me like family. Not only do I recommend Munson to strangers on the internet but would recommend them to my friends and family. All of their boats and products are top notch and they been in the business for like over 60years (I think). So that tells you something right there they would not be around for so long if they didn't know what they were doing and doing things right.

This is as good as it gets. The staff here are experts on every level. I have a non-MasterCraft…read moreboat and they always take wonderful care of it- In fact they go out of their way to do a great job. Worth spending the time to write a review for them. Their labor rates are cometitive and their mechanics are honest. You will never leave there unhappy. (Except for wanting all of the new boats you can't afford) I have been a boat owner for 10+ years and have dealt with many different dealerships- MBOC is for sure the best. They will have me as a loyal customer forever. The new showroom is also ultra cool. Good selection of gear- vests, boards, boots, shoes, clothes, ropes~

I had a quirky issue with our 2012 Mastercraft that was not resolved after a trip to a different…read moredealer in 2017. Mat and the team squeezed us in to their schedule right at the busiest time of the year to save me 8+ hours of round trip driving to the next dealer with availability. Mastercraft Boats of Chicago was able to solve the issue without burning loads of diagnosis time and were diligent to test their fix and ask for my feedback once I was able to personally re-verify their fix in the water. Great communication, thorough work, and friendly, above and beyond customer service!

I can't say enough good things about Ben Watts Marina. From the moment I started working with them,…read morethey have been incredibly efficient, thorough, personable, and professional. What really stands out is how much attention they pay to the details. They went above and beyond to identify additional items on my boat that had been overlooked by others, which gave me a tremendous amount of confidence knowing that everything was being properly looked over. Their communication and service have been exceptional, and they completed the work even faster than I anticipated. Most importantly, I feel completely comfortable leaving my boat with them because I know it is in good hands and that they genuinely care about doing the job right. It's rare to find a marina that combines this level of expertise, attention to detail, responsiveness, and customer service. I'm extremely impressed with Ben Watts Marina and would highly recommend them to anyone looking for a marina they can truly trust.

As far my experience, having kept my boat here for the last four years, this is a great place for…read morean annual slip as well as over the winter. I think there were some updates in management and they have been treating me really great. I always have something small that I need or requests or whatever it is, it gets handled. I appreciate their attention and care for my boat.

I would not recommend doing business with this place at all…read more first off gave him a call to ask about rebuilding my Mercury motor 97 225 EFI. said yes nows a great time cause I'll be open to get it done right away. as im just finishing up a boat and can get started next week. ok so drove the 2 hours north on a wednesday and talked to him BTW we have been texting about whats wrong with the motor. because I had just bought the boat with a bad motor. told him what the problem was from the last owner and what I wanted done. also said I'd like the motor to be gone threw from top to bottom. as the boat and motor had been sitting for over 2 years. Lee said yes I can do that. also wanted a new water pump installed and the gear lube in the lower unit changed out. which I was willing to pay for if additional cost's were not included with his guesstment from the quote of 4k to 6k 3 weeks later I call to check on things... told him who I was he had no idea who I was. ok I get that. told him my boat and oh yeah I had 2 boats in front of you and I'll be getting to the teardown this week... on give me a call and let me know what you find when tearing into it.. because if it going to be over the price's you gave me then i would just trash the motor and buy a used one for 6500. well a week goes by I call.... yeah I just got done honing the block (red flag) and that there are parts missing from this motor. IE the auto oil pump. I said I was given that from the last owner its in a cup in the boat by the steering wheel... he said I cant find it. ok can you order that he said well there's a gear that is unavailable and I can't find it anymore. I start my search.... found the gear in Canada had it express shipped to him.250 bucks total also had an oil pump sent to him.2 day shipping 220 bucks total 2 weeks later I get a call you boat is ready for pickup... ok I can be there tomorrow. Lee. ok see ya then. I get there boats parked. we talk for a few mins head into the office to settle the bill... 6.575.00. not what I was quoted but ok. if he did a good job then its worth it. I checked it out. first off the trim switch doesn't work. that was bad to begin with and told him that. thats why i wanted the motor gone threw from top to bottom. so my statement fix it from top to bottom wasn't followed.(red flag) so he looks at it... was just a relay. he replaced it. worked then. also said he had run the motor for 25 mins at the shop after the rebuild and that it ran fine. all checked out. I asked how was the water pump he said oh I didn't change that cause it was working fine... (red flag) originally ask him to replace water pump. he said yeah I always do that with rebuilds. (red flag) which he didnt do like asked. so few days forward I'm ready for the break-in of the motor.. put the boat on the water start it up. not 3 mins go by alarm going off... oil light. there was a sheen of oil gas on the water like i've never seen before I'm thinking it was just from being rebuilt I called right away. he said it could be a sensor on the oil tank. said just unplug it..(red flag) said its more then likely cause the oil system hasn't primed yet. thinking to my self ah that should have been primed when you ran it for 25 mins (red flag) but was told to mix oil with the gas to be safe... ok I do that. back on the water. ran fine smoked but thats cause of the over oiling. followed the directions for break-in. step one problems alarms from oiler not working. step 2 ran ok for 30 mins then just randomly shuts down. alarm goes off no idea why. starts back up. now I'm heading back to the dock keeps dying no reason. hit a wake and boat bounced. died again. so I'm following the steps. I go to move the rpms about 2000 as stated. will not go over 2k RPM's. fill throttle and nothing. I texted him saying this motor has nothing but problems going on. and said these things should have been found during the 25 mins you ran it like you said you did. no response from him. I get the boat out of the water. come home and call another place to see if they can help me trouble shoot. btw this place doesn't do rebuilding just repairs. cause i'm not getting any thing back from him. the other place ask's me ?'s. check plugs. ok yeah old one's. they said not good. ok check fuel filter. yeah old one. also told them about that oil warning light. said it could be a sensor they said start by replacing those with new. ordered new plugs and I had a fuel filter from another motor. same filter #'s. replaced all that and it was recommended to drain what gas I had and to use fresh. so right now im at the point of waiting on the new oil sensor bottle to replace that. and to put gas in the boat and make it a 50'1 ratio to be safe while the break-in happens. ive texted and called no response and he's reading the texts im sending BTW. so here i am with a motor thats cost me 7 thousand dollars and its not even close to running right. i'm going to have to get someone else to fix

I would not recommend doing business with this place at all. Lee is the owner and I brought my…read moreYamaha 1994 50 pro to be worked on. It had a gas leak coming from the crank seal. The reason I chose this marine shop is there was a sticker on the motor as he has serviced it before. As it turns out, he rebuilt the motor in 2004. When I brought the motor in, I told lee after doing research, and visibly seeing the leak it seemed to be the crankshaft seal. The paint was actually deteriorating in the exact spot where the leak was. When I brought it in, he looked at the motor and said he did rebuild it in 2004 and the crankshaft seal was not leaking. He said it was probably bad reeds or the seals by the reeds. I was like Ok so I left the motor. I did not hear from him for 2 weeks and called him and he said he would look at it this week. Adain, I did not hear from him in the next week and called. He said he would get to it this week which he did. He called me back and said, "Good news. The reeds were OK and the seals were bad." I was relieved. He charged me $375 and also fixed a collar on the outboard. I took the motor out the following week and the motor had the same gas leak. I called Lee and he said bring it in but he did not have time to do it for a few weeks so we agreed I would call him in a few weeks. In the meantime, I took the motor out 1 more time and made a video of the gas bubbling out from the crankshaft seal and then called him. He said bring it in which I did. I brought the motor in and he said he didn't have time to look at it today and I said OK but I need it back in 1 week as I had a fishing trip planned. Monday came around, no call. Tuesday no call. Late Tuesday I happen to be driving by the shop and decided to stop in. The boat was in the same place I left it and went into the shop. Lee told me he was too busy but he would work on it tomorrow and it is a big job. I explained a second time, I needed it by the weekend. He said he would call me tomorrow. Wednesday came around and no call so I called him again. He gave the same answer and said he was too busy and would get to it tomorrow. Thursday came around no call so I called him. Lee again said he was too busy, he would get to it tomorrow. I told him that I had the fishing trip planned and he keeps giving me the same answer. He told me to come pick up my fucking boat. I need not say anything else. This guy is condescending, unreliable, acon artist. Do not do business with this guy

I won a free boat detail from The Boat House of Chicago through a TikTok giveaway, and I couldn't…read morebe happier with the experience! My boat looks absolutely amazing. The detail crew did an incredible job and you can tell they really take pride in their work. They had the entire boat looking great in just one day! Connor facilitated everything for me and made the whole process extremely easy from start to finish. Great communication and great customer service. A huge thank you to Connor and especially the detail crew for all the hard work they put into making my boat look this good. I would absolutely recommend The Boat House of Chicago and will definitely be using them again!

A follow-up to my earlier experience with The Boat House Chicago (Bald Knob Rd, Johnsburg). After…read moremany failed attempts, they have finally gotten the motor to run -- but the boat will only move forward. It won't go in reverse, which means it still isn't usable. When I called back about this, I was told that their job was only to make the motor run, not to make the boat drive. That response says everything about the service department here. A boat that can't go in reverse can't be launched, docked, or operated safely, and being told that isn't their concern is unacceptable. My dealings with the service department, and with Tanner in particular, have been consistently frustrating. I've been more than patient through repeated failed repairs, and I still don't have a working boat. I would strongly caution anyone before relying on this service department.

since 2021 when I bought new boat from them, I am still waiting, 6 years now, for my 1K BOAT COVER…read moreI PAID FOR, 1st there were excuses, blaming covid and other people, then they just plainly ignored me when I called and emailed, basically stole my money, Owner, Dave, knows, spoke with me, promised, and never delivered. sad that there are still bad businesses like this

I can't say enough good things about Midwest Boat Service in Woodstock! From start to finish, the…read morewhole team has been nothing short of professional, knowledgeable, and honest. It's rare these days to find a business that truly cares about both your boat and your experience as a customer, but that's exactly what you get here. From the moment I called, I was impressed by how friendly and helpful they were. They took the time to listen, explain what needed to be done, and even gave me some great maintenance advice for the future. You can tell right away that everyone there takes pride in their work and knows what they're doing. When I dropped off my boat, the shop was clean, organized, and well-run. They walked me through everything, kept me updated on progress, and never tried to upsell or rush me into anything unnecessary. The transparency and communication were excellent the entire way through. Their service work is top-notch -- they pay attention to every detail and do things right the first time. My boat now runs smoother than it ever has, and I couldn't be happier with the results. They also have great options for storage, detailing, and all the maintenance you could ever need, which makes it super convenient to keep everything in one place. Captain Dave and his crew are the kind of people you can trust. They genuinely care about the quality of their work and about keeping customers happy. It's clear they have years of experience and truly love what they do. If you're looking for a reliable, honest, and high-quality boat service shop, Midwest Boat Service in Woodstock is absolutely the place to go. They go above and beyond every single time -- highly recommend to any boater who wants their vessel treated with care and expertise!

Im senior at Addison ,Il Im need mechanical & electrical…read more Update im wires system & motor work good ,it may ck injection

Olga and her team have done amazing work on my boat cushions and sun shade. Jobs were done quickly…read moreand perfectly. very reasonable pricing too. she's my go-to!