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    Wattenmaker Ian, MD

    3.0 (2 reviews)

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    Town Center Orthopaedics - Ashburn, VA - Town Center Orthopaedics in Ashburn, Centreville, Fairfax and Reston, VA offer joint replacement, sports medicine, pain manag...

    Town Center Orthopaedics - Ashburn, VA

    3.3(4 reviews)
    7.1 mi

    I had a very frustrating experience with the billing and administrative practices at Town Center…read moreOrthopaedics. I visited for an acute hand injury and the office verified my insurance before the appointment, but no one informed me that a PCP referral was required for coverage. After the visit, the claim was denied and I was left with a bill that was eventually sent to collections, forcing me to go through months of appeals with my insurer and even the Virginia Bureau of Insurance. During that process it became clear that the claim was submitted as a specialist office visit and not coded as urgent care, even though the visit was for an acute injury. The state review indicated the provider could submit a corrected claim for reconsideration, but the billing office never corrected or resubmitted it. This entire situation could have been avoided with basic communication or proper billing follow-up. If I had been informed upfront that a referral was required, I would have simply obtained one. Patients should not have to deal with collections and regulatory appeals because of administrative oversights and lack of transparency.

    I saw Dr. George Kratalian who is a foot specialist for a foot problems that occurred in June 2025…read more The doctor diagnosed me with plantar fasciitis. His diagnosis was wrong, so he had to rule out his own diagnosis during a follow up visit six weeks later by sending me to get an MRI of my foot, recommending seeing a neurologist, and getting blood work for a series of illnesses. I had the MRI done and when I visited his office for a follow up visit several several month later, he told me that I needed to go back to Fairfax radiology to get an MRI of my toes since he had not specified toes. I went back to Fairfax radiology and my insurance charged me an exorbitant amount of money simply because the Dr. had forgotten to note toes in his order to the radiologist. I spoke with the radiologist at Fairfax radiology and she said that it should've been a specified in the first place. If I were you, I would avoid going to this doctor. This has cost me a lot of money and time had he been more precise and knowledgeable.

    Wattenmaker Ian, MD - orthopedists - Updated May 2026

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