My first impression of Circuit Doctors was a good one, the woman that answered the phone was very…read morepleasant, kind and understanding and I arranged a time for her husband Dave to come out and quote the job. I had just purchased this home and the washer / dryer hookups were not working and I also wanted to have two light fixtures installed. The quote fee was $219 which I was made aware of beforehand and I accepted. The quote however took me by complete surprise. I was quoted $4640. As this was my first home and my first time ever needing an electrician I wasn't sure if this was a reasonable quote. When he told me the first availability he had to complete the job was in 2 weeks I told him I'd sit on it and get a few more quotes as I was also hoping to have this completed sooner. Immediately he said he could do the light installs today and come back next Wednesday to complete the wiring for the washer / dryer. This was definitely an "ask your dads opinion moment" but unfortunately I couldn't get a hold of my dad to see if this quote was fair and reasonable and I regrettably signed the quote and paid a 50% deposit ($2320) giving him the go ahead to begin the job. He began on the light fixtures when my realtor called as I had text him asking for his opinion because again this is my first home and I was starting to get overwhelmed at the cost of repairs. My realtor suggested having him complete the light installs and getting a second opinion on the wiring for the washer / dryer. When I went to talk to Dave about pausing on the washer / dryer wiring as I felt a little overwhelmed at the cost his demeanor completely changed and he became short with me saying "you signed the paperwork I'm now contracted to do this job" and "you can't get your money back" I explained to him that I wasn't seeking a full refund but I wanted to see an itemized breakdown of the jobs as I would gladly pay him for the light installation but wanted to pause and get a second opinion on the washer / dryer situation. He had not yet given me a copy of what I had signed and he seemed irritated that I was asking. He gave me the paperwork but the breakdown was not itemized (see photo attached) What started off as a pleasant interaction suddenly got super uncomfortable as I started trying to explain that I was very frustrated that I was having not only this issue with my new house but other issues and it was all very stressful and overwhelming and he made remarks like "that's not my problem" I wasn't approaching him in a confrontational way and I explained to him I'm not saying this is your problem I'm trying to give you customer context as to why I'm apprehensive about moving forward. As a small business owner myself I hope I never make anyone feel how Dave made me feel. Yes I signed his quote but within minutes I was questioning my decision and he showed absolutely no understanding or empathy for how stressed and overwhelmed I was. I left him to continue to do his thing with the light fixtures as I just wanted him to hurry up and leave as this whole interaction was very uncomfortable. I went to my basement to hang out with my dogs and noticed on my ring app he had closed the shutters to my upstairs camera. The whole thing was very bizarre. He was in my house for roughly 6.5 hours installing two light fixtures and although they look great I felt uncomfortable having him return. I called the following day again asking for an itemized breakdown so I can see what portion was for the lighting (that he had completed) and was portion was for the washer / dryer (that had not been completed) I was given the run around saying he doesn't do itemized quotes and he uses a "proprietary system" and quotes by units and not by parts and labor. I ultimately cancelled the remainder of the job, took the loss on whatever I'd overpaid in the 50% deposit because again I have no idea how much the light install really was and I will never call this company again.

There are no words that describe how pleased we were with their services. This company was…read moreprofessional, competent, and responsive to our needs. We were so thankful to support this local business and HIGHLY recommend them ! Thank you so much!

Charlie took care of our leaking toilet. He arrived on time and addressed the leak in short order…read more He was courteous and professional. I will certainly call this company again.

We contacted them several weeks ago and they came to assess the situation. We still haven't gotten…read morea quote yet. Called them two additional times and were told that we would hear back. Never did.

Great company. Service is always very good and Mike is very helpful. I would highly recommend them.read more

Thank you John Goudie Electric for the quick response, safety assessment and thorough job of…read morereplacing my breaker panel. Awesome customer service and knowledgeable technicians! You guys rock! Jin Grant Charles Couty Resident

John Goudie helped service my generator when it stopped working. Now I have yearly service through…read morethem as well!

Very professional and quality service from JEM. Thorough and genuine concern for safety... He…read morediscovered an issue that was in addition to what we had called him out for, fixed it, and didn't upcharge the job. Was a true pleasure and would highly recommend!

The quality of the work was satisfactory but the prices were very high. For 2 hrs. work, the price…read morewas $365. The price included 2 outlet covers, which probably cost around $15 apiece, so the hourly rate was approx. $150. I was not given an estimate before starting the work, which I should have asked for but trying to find an electrician to do small residential jobs is not easy in the Cal. Co./St. Mary/s Co. area.

This guy is a prick, he''ll accept home insurance company requests with intention of just coming to…read moretake the copay and come up with a reason for the insurance company to deny your claim. In my opinion and experience with him he's an insurance fraud stay away especially if you're working with an insurance company. He's also very rude and unprofessional. Look all his negative reviews are from insurance claims. If I could give him zero stars I would.

Awesome job. The service was amazing and they took no time and getting this done, they even winged…read moreit due to the instructions not being available. I definitely recommend this business to anyone in Southern Maryland area! Power Will came through for us. So thank you for the services!! Much appreciated.

I had a problem with the ice maker on my refrigerator and called Matters plumbing. They came out,…read moreand got it working but told me they didn't know how long it would last and told me I needed to order a part and that when it came in I should get a hold of them and they would come put it in. When the part came in, I contacted them and was told they would get back with me. I waited a week and contacted them again only to be told they would get back with me in Another Week. Then was told I should call a "repairman". If they can't work on refrigerators, why did they bother to come work on mine in the first place?? Needless to say I will Never call them for anything. Their communication is lousy.

Great service and pricing! Drew and Paul came over earlier today to remove and install a new water…read moreheater and sump pump. They did a fantastic job and went out of their way to ensure my carpets remained clean, which I did appreciate a lot. However, what I appreciated the most and where Drew went above and beyond is earlier this evening I noticed my upstairs carpet was wet. I ran downstairs and noticed a 8-10" water ring on my ceiling. I called Drew and without hesitation he said he'd be over soon, and walked me through shutting off the main and draining the system. He arrived within 30 minutes and said, "There's no way I can leave you without water overnight." He then immediately started addressing the issue. The immediate response alone shows they truly care about their customers so I highly recommend Drew and Matters Plumbing. Thank you again Drew!

Anyone who has had to replace a refrigerator lately with Home Depot or Best Buy will understand…read morewhat we just went through. Paul and his team were very understanding, helpful, and professional. They removed our old refrigerator, brought in the new one, and upgraded our plumbing to take care of future needs. They went above and beyond what is normally expected of plumbers and they were the highlight of our experience. We highly recommend them for any plumbing needs you may have.

This company is Amazing!…read more Moving to Calvert County we never had to deal with Wells and Septic Systems ect. We have really hard water that ruined our Element within the first year we had our home built. These professionals came and installed a water softener and Water treatment system. We have no complaints only good things to say. The Father is a kind and friendly guy who will take the time to answer all questions and explain whatever it is we ask. We will be lifelong customers and I give all high ratings!