After Covid I was told that my pass I bought for my kid was still valid. Daniel said just too retain the email when it opens again. 2 years later & have been emailing about it but no one replies anymore. He didn't want to refund me as well since he said I already used them but covid hit so the classes were halted. At least partial refund would have been nice & there should be exception since there was a pandemic read more

My baby is 9 mi this old and this is a friendly place to learn water safety. Mr. Alex and Ms Jocelyn are his instructors. They are awesome!!! read more

It really is disappointing how soon my journey with with Waterway has ended. My husband and I have been taking my daughter since she was 4 months old until now that she's 1.5yrs old. Throughout the time we had to stop attending due to my new pregnancy, but I really enjoyed the dynamic of the class and Daniel as an instructor and of course the price. So we re-enrolled our daughter once I had my son, but as any parent knows, with any new additions to a family it can be difficult to go out during the first weeks. I thought our 12 classes membership would be okay if we didn't sign up for every single weekend, because hey things come up or something happens. Yesterday my membership expired although I had only attended 6 classes and had 6 remaining Harvey did nothing but reinstate that my pass was expired and there was nothing he can do. So unless you can sign up every weekend then I would recommend this place. *But if you can't make it to every class due to life changing events or maybe your kid is sick , PLEASE LOOK ELSEWHERE. Your paid in advance membership will be useless. The quality of the classes itself has changed, classes are overly full. Sometimes Daniel can't make it and other "instructors" are there but the class doesn't feel like a class, it feels like you are at a pool just hanging out with other parents waiting for some sort of guidance but nothing is coordinated so you just spent 30 mins standing in a pool, using up your membership in poor quality instructors. Overall, while the price is affordable perhaps it is best to find somewhere where they value their customers and give quality classes all the time. We pay for a service, we expect it to be valued. read more

WaterWay USA - No appreciation whatsoever. - Swimming Lessons/Schools Near Me - Long Beach, California

My daughter is 5 months old and I wanted to start her in swim classes. I was nervous about it because I wasn't sure how she would react. The waterway staff and teachers welcomed us with open arms and she had a wonderful time! The class went by so fast as the teacher had a fun and action- packed schedule set for our babies. We cannot wait to go back for our next class! Thank you Waterway! read more

WaterWay USA - Daisy Lake! - Swimming Lessons/Schools Near Me - Long Beach, California

I definitely recommend this swim school. I almost didn't want to write this review because I wanted Waterway USA to remain my hidden gem and best kept secret! As a parent there are several things that crossed my mind while searching for a swim school for my then 9-month-old baby and Waterway USA met all of my criteria and continues to be everything that I was looking for! 1. Cleanliness - The facility is clean, and the pool is clean! 2. Safety - We learn how to teach our babies about water safety and repeat key skills that will be needed if they ever happen to fall into a pool. I feel confident that my baby is safe during these techniques because of the thorough instructions provided and hands on assistance when needed. 3. Instructor - Daniel is very passionate about water safety. I knew this after the first class but learned even more after watching his video on the Waterway USA website (http://www.waterwayswimschool.com/our-story) about why he started this company. It is a must watch and very inspirational! He is very sure of himself even with a squirming or crying baby in his hands. He is also very patient when handling our little ones and so attentive that it feels like a private lesson. Great communication as well he responds promptly to email, text, or calls! 4. Fun for Both of Us! - I actually look forward to coming in every Saturday and spending one on one time with my son in the pool. We sing, splash, and bond all while learning an essential life skill. It is so fun, and the time just flies by! 5. Atmosphere - The facility, pool, and changing room are all nice and warm! 6. Size of Class - I love that this is a small class but there have been times when we have a large class and another instructor is present. We still get the same one on one feel of private instruction due to the extra help when there are two instructors. The second instructor that comes to help is just as passionate and hands on as Daniel, so it is a real treat! 7. Parking - In Long Beach we know how stressful parking is! They have their own parking lot and I have never had an issue snagging a spot close to the entrance. 8. Price - Very affordable! The more classes you purchase at once the lower the price per class. When you purchase a 12 pack of lessons it's only about $15 per class for the 'Parent & Me' lessons! 9. Baby Friendly - I was so relieved that they have a changing area for babies! It is an enclosed HEATED room with a large changing table, chairs, and an area to hang up your items. 10. Quality - Overall the quality instructors, professionalism, value, and lessons are amazing! I would expect to pay more for the quality received here! I am so thankful for Waterway USA! I feel good knowing that my baby is learning while having a great experience at the same time! It has been about a month so far and I already see an improvement in the water confidence of my baby! When we first started, he absolutely hated being on his back in the water but now he has been able to relax while floating on his back! P.S. Even though this class is a way to bond with my baby, it doesn't hurt that the group of parents in this Saturday class are amazing! I have started getting to know some really friendly people who love their littles as much as I love mine. read more

A great class, I had my 1 year old daughter try it out and she had a lot of fun. The instructor was very kind and patient. Just know the pool is inside the Ability First building, I got lost at first. We will definitely be back for future classes! read more

We first were introduced to Water Ways 3 yrs ago and I had brought my then, 4yr old daughter to try them out. I was impressed at the low priced classes and that they are available year round in the enclosed pool. We unfortunately did not keep up with the classes, but once we were ready I didn't hesitate to come straight back to Water Ways. They have small enough classes that my child gets all the attention and help she needs. After 4 classes her confidence in the water has increased tremendously. She always looks forward to coming in and has fun in every class. I definitely recommend parent's to check them out. read more

WaterWay USA - Swimming Lessons/Schools Near Me - Long Beach, California

I found this place online. I was looking for an aquatic sport for my newborn. It's important to me that she gets comfortable with the water and also play with other babies. I love how the classes are by age groups, that way a baby doesn't become overwhelmed with bigger kids playing & splashing. I connected with the class instructor Daniel and let me tell you, he was so kind, responded to my emails immediately and very helpful. Once we arrived I felt welcomed and comfortable. The place is nice and clean. The water temperature is warm and his staff are friendly. My baby had so much fun learning and splashing around. Also, he just doesn't make you jump right in w/ baby. He allowed us to splash around 15-20 moms prior to start time so baby is comfortable. He was so professional and focused. We watched him do 1-2 sessions prior to our start time and his energy and focus never wavered. He was up beat, smiling and laughing making sure baby is good. The staff here are simply Awesome. Check them out guys I was well pleased and satisfied with the service we received. Check them out guys. I'm sure glad I did!! Thank you Daniel read more

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It has been now two years no refund or call back now their phone is disconnected I guess they scammed me

My 6 year old daughter has been coming here for over a year now and Waterway USA has helped her so much with her fear of water. We can now go to pools and the beach without fear. Thank you so much Waterway USA. -Elizabeth G. read more

Just got done with my first private swimming lesson. The instructor was very friendly and helpful. I'm 25 years old. So i was embarrassed but she did not judge me at all. She was more than helpful. I recommend any adult to come here. read more

WaterWay USA - Swimming Lessons/Schools Near Me - Long Beach, California

After hours of research and visits to a bunch of facilities, I found Daniel at Waterway USA and my child couldn't be happier. My daughter started her lessons at approximately 6 months of age, and even in the group classes, the instructors all made sure to take time with every child and customize the experience based on skill level. This isn't your typical "splash around and sing" type of deal. While my child does have fun, shes also learning self rescues techniques and can even hold her breath for up to 5 seconds under water. My only regret is that the classes aren't every day of the week! read more

I Purchased A groupon 2 weeks ago for my 2 year old daughter for a parent and baby class .I was having a little trouble scheduling with the groupon , I emailed Daniel and he got back to me ASAP . He fixed everything and scheduled my daughters class . I had also contacted another swim school and compared to Daniels Customer service they were horrible ! So I decided to continue coming to Waterway . It was my daughters first time in a pool, and the instructor makes things very engaging and fun for the little ones . IM on my second class and have already purchased her first monthly membership . read more

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Awesome first time experience. I had my first lesson with Yuri. Patient teacher. Learned a lot. Would love to come back.

I definitely recommend this location for anyone who wants their child to familiarize themselves with swimming. To begin with, the location is clean and the pool is always heated (warm). The classes are divided by age group which made my life easier since I have a 5 month old. The trainers are very helpful especially when parents are having a difficult time. With the help of the trainers I'm happy to say that my baby is now comfortable in the pool. read more

I paid for package for my grand daughter March 2020 and They will not return my money or calls Now we are in June 2021

I've had two visit so far and the staff have been very kind. The swimming lessons are adjusted to my needs and my limitations are considered. I have a realistic expectation what I can do and achieve. read more

Outstanding swim school! The yelp reviews do this place justice. I am a new mom and really appreciated the hands on technique help. Daniel is such a good instructor. I felt so catered too, even though There were so many babies in the pool. Very well organized. Worth the money. read more

WaterWay USA - Swimming Lessons/Schools Near Me - Long Beach, California

My 3 year old son and I came here last Saturday for his first ever swimming lesson with the Parent and me class. First of all, let me start with what I thought was good about the place. The water is heated, they have restrooms, a changing area and showers. Okay, now on to why I only gave it 1 star. Coming in to the class, I was expecting less students with kids in the 2-4 age range. There were definitely more than 10 kids in this class not to mention a parent for each child for the one instructor, which I'm assuming is Daniel; he had an accent. Too many people in the water at once, kids splashing, talking, and crying all makes it hard to hear the instructor talking. Not to mention the other 3 one-on-one swim lessons going on at the other end of the pool. The age range was another issue. I had signed up for the Toddler Swim class which states ages 2-4. Part of the email I received... "Your appointment for Long Beach Location-Toddler Swim 2yrs.-4yrs. (Long Beach) on Saturday, August 2, 2014 1:00pm PDT lasting 30 minutes has been successfully scheduled." There was a mother there with her baby that looked about 8 months old and another mother with her son who clearly looked older than 6 years. From the website.. "Please note that the lessons are a guide to assist scheduling a class only - each swimmer is taught according to their own individual level." Not true, my son is deathly afraid of big swimming pools. Not sure why as he hasn't had experience with swimming pools in the first place, so he hasn't had a traumatizing event. I'm thinking it's a "can''t touch the ground" issue. Anyway, my son sat on the steps of the pool the whole time. Only once did the instructor try to get him in the pool by giving him a swim toy. My son took the toy and didn't get in. Now I know, it's going to be a slow approach with getting my son into the pool but what the website states and what is actually being taught is contradictory. No child in that class was getting taught by their individual level. Especially the mother with the baby. About Us section on their website... "We specialize in unique methodology, which combines a holistic and developmental approach." Key word: HOLISTIC. Half way through the class, the instructor took one of the girls from her mother to do a demonstration and went about 4 feet away from the mother. The little girl started crying out loud and calling for her mom. The instructor continued to talk ignoring the girls crying. He even continued to demonstrate by holding her under her arms with his hands, dunked her under water with her crying still and "swam" her up to the wall of the pool, where he then gave her back to her mother and she continued to cry. WTF?! I watched the whole thing play out in front of me and that little girls mouth was open when he put her under the water. Holistic approach my ass. I can't imagine my son feeling encouraged to do the same after watching that. Oh, one other thing... Why is the door to the restrooms/showers/changing area locked on the inside so that you have to walk all the way around back to the entrance. My son had to go pee before and during the lesson and it was annoying to have to walk all the around. Minor issue compared to the above. If none of the above happened, this wouldn't have kept me from returning. I won't be returning with my son. I won't be getting my money back either as it's too late to cancel to get a full refund. Although I did pay using the Amazon Local deal so I'm not as disappointed in getting my money back as much as how this class turned out to be. read more

So my five year old son is on the verge of swimming. We tried the mommy and me classes and group lessons over the years, but he just was not getting it. I found Waterway on yelp with its glowing reviews and thought, let's give it a try. I called the number and spoke with Daniel. He was patient and answered all my questions. We decided that private lessons was the best way to go. We had our first lesson last week The instructors were clearly knowledgable and and had experience with children. My son was a little hesitant at first, but with a little coaching from his instructor, jumped right in. Unfortunately, it started to rain and for the safety of all, the pool had to be closed. We are at lesson 2 now, and I can see how comfortable my son is in the water. Waterways is a great place. The instructors truly care about the children and interact with them in such a way that which makes me smile. They share the excitement with the children as they swim their first laps, while teaching them correct form and building confidence. I can't wait to see my son's skills after a month. read more

Great place! I have visited other swim places and this by far has the friendliest staff. They are professional and are awesome with kids and babies. We take our 9 month here and he loves it. I love that the infant class is a mix of water safety and water play. The added bonus is that this place is reasonably priced compared to other places I researched. One thing we look forward to now is taking our son to swim classes on Saturdays at Waterway USA. read more

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A little bit of background : My daughter attended a swim school last year (she was 2.5 years old) at a place in Gardena. She had an absolute horrible experience. Prior to that she was a student at YMCA but we had to relocate. The school in Gardena left an almost traumatizing experience she would kick and scream at the site of a swimming pool or bathing suit. She's now 3.5 as I waited a year before deciding where to put her in next and found this school. We attended the first class today and let's just say it went so well she cried because we had to leave. I'm actually now considering signing up for their pregnancy classes The teachers Michael and I wasnt able to get the other teachers name were so welcoming and helpful that it was a pleasant experience overall. We didn't feel like we were over seen because there was other students in the class as they went around and checked if we were all doing demonstrations correctly. They made my daughter feel secure involved and she had plenty of fun. read more

In the beginning I was not very confident in the water. After a few lessons I feel very confident in the water and I learned a lot of things that I didn't know before about swimming. Carmen is the best instructor thanks to her I am finally confident enough to jump into a pool. The staff is awesome and they make you feel comfortable throughout your lessons. Don't wait and give them a call this is a life changing experience. read more

Wow... What an experience. It was my first time taking swim lessons after almost drowning as a child. I was referred to this place by my daughter who brings her baby for infant swim classes. The instructor Daniel was amazingly patient and understanding of my previous traumatic experience. Although it has been only one lesson, but I actually look forward to take more swim lessons and eventually overcome my fear of the water. read more

Every Saturday we look forward to the swim lessons with waterway USA. The instructors have been very attentive to our 16 month old. They are not only great fundamentally, but they also let the kids have fun. read more

WaterWay USA - Just floating around - Swimming Lessons/Schools Near Me - Long Beach, California

I decided to give the whole water lessons a go with my one year old. I found water way on Groupon an purchased one class to try it out. We loved it!! Such a great experience. The instructor was so nice and helpful. She made sure we where comfortable doing the activities and have us alternatives when it came to dip are little ones in the water. I would totally recommend this place. Loved it read more

I cannot recommend this place. I tried cancelling my appointments and they still called me. I did NOT consent to receive their emails aside from the initial waiver form. I've attempted to unsubscribe from their emails TWICE yet they still spam me and harass me with their newsletters. Initially I wanted to try this place out because I purchased a voucher. The first time I called them at (562)-253-7164, a male employee told me that the number on the voucher (which I dialed) is the corporate office and told me that I could not make a reservation at that number. Then he asked me if I wanted him to text me the female employee's number (Crystal) who is responsible for taking down reservations. I took her number down and called a few days later. Failing to reach her, I decided to text her. Literally immediately after I texted her, she called me back from the so called corporate number (562) 253-7164 (Which she would not have done if she did not receive my text). I set two appointments for swim lessons. I gave her my email address which she repeated after me correctly, but a few minutes later I had not received the release forms that she said she was going to send to me. So I called back, and had to repeat my email address to her. After receiving the release forms via email, I noticed the change of the swimming locations in the email which I had not been informed of over the phone. Instead of calling again since I had already done so one too many times, I decided to text her to cancel the classes knowing that she had in fact received my previous text. I clearly sent her a text saying that I was cancelling both appointments and this text was sent 24 hours in advance to the first appointment (I was following their cancellation policy). Well, 10 minutes after the first appointment time came around, I received a call and voicemail from that female employee (Crystal) asking me if I was coming to the lesson and telling me that I would lose credit if I didn't show up. I called back soon after and no one picked up. So I sent her another text telling her that I had already cancelled the appointments so there should be no confusion as to whether I am coming to any of the appointments. No response. Then a few days later, I received an email stating my appointment reminder (for the second appointment which I had already cancelled via text message), only THIS TIME it gave me an option to cancel over the email which I did again just to be sure. They then started sending me emails to which I unsubscribed to not once, but TWICE. Yet I still continue to receive their emails. I cannot comment on the swimming instructions or locations as I did not and will not ever take or recommend swimming lessons there after all of that hassle. read more

WaterWay USA is a great local business to check out This swim school is great overall, from infants to adults. Daniel and all the instructors are very hands on and teach you the basic fundamentals to stay safe in the water. Other than great lessons the prices are very convenient than most local swim schools. The classes are small and more personal than most. I really recommend you get in contact with them for deals and customize your swim experience. read more

The instructor was terrific he showed us a lot on how to strengthen the babies core and even teaching us how to submerge our baby underwater...the class is not too long or too short which is great because babies have a short attention span. read more

WaterWay USA - Amazing experience!!! - Swimming Lessons/Schools Near Me - Long Beach, California

We started our lessons with WaterWay last week. Our son is 10 months old and we were really worried about getting him acclimated. The class was awesome! It's light and bright and there are great activities and songs that put the kids and parents at ease. By the end of class our little guy had clapped, cheered and made it through some dunking with no fear! We can't wait for next week! I highly recommend this program and facility! read more

Harvey- worst attitude when it comes to customer service. I called to ask for pricing and times. He appeared to be annoyed by my questions and asked me to go on their website to get the answers to my questions. I don't mind being guided to alternative ways to get information, however his attitude was just rude. read more

I located this place on online was throughly impressed with the reviews. In addition, I also reviewed the website and watched Daniels philosophy on teaching new swimmers. All of which set my at ease as I searched for a instructor to teach my 13 month old son. my 1st lesson was at the Inglewood location, Daniel was not there and there was another male instructor. Unfortunately, I forgot his name. But he was very patient and kind to first timers like myself. I neglected to mention I do not know how to swim. Therefore, I am hell bent on my son knowing how. My second swim lesson was at this LB location and Daniel was present. However, in comparison, the LB location was a bit chaotic. There was a lot going on. The inglewood location was calmer and therefore in my opinion more conducive for learning. However, the LB location seemed slightly larger and had a a splash pool for the babies which I liked. But it was overcrowded so we didn't get it. In addition, Daniels techniques were drastically different from the other instructor. I believe this is due in part to the LB group having to having attended more than one lesson prior, like myself. Nonetheless, the lesson was effective in getting my son acclimated to the water. I would recommend this company, but most likely attend the Inglewood location. read more

WaterWay USA - Swimming Lessons/Schools Near Me - Long Beach, California

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Waterway USA Long Beach is the BEST swimming school for children of all ages. We visited many swim schools for our 5 year old daughter in the region, and this was the only school that expertly taught our daughter how to swim with meaningful lessons without the fillers. Every minute of the lesson was dedicated to teaching her how to swim. No time was wasted. Where there were aspects of her attempts to swim that needed improvement, the instructor adeptly helped to improve her to work on it and improve her swimming. Highly recommend this school if you want expert instructors and genuinely great swimming lessons! read more

I really enjoyed my lessons with Carmen. She was really patient with me and my hydrophobia and after the four lessons, I learned how to freestyle and started learning how to do the breast stroke. I'm definitely going to buy another month to get more used to the pool. read more

WaterWay is top-notch. We had to force my crying 2-year-old into the pool for his first lesson at WaterWay. Daniel, the instructor of that class, was supportive to my son, engaged him, gave both the kids and parents instructions that were easy to follow, and made the lesson exercises into games for the children. As soon as we got out of the pool, my son started telling me all about how he wanted to go swimming with Daniel again, how he wanted to do more "Humpty Dumpties" and jump off the wall, and how he loved chasing the pool balls. I highly recommend WaterWay USA! Kelly read more

This is a great place to get swim instructions for kids and Adults. Yes, many adults get swim lessons hereni noticed. My son is 11 years old and i felt horrible for not giving him lessons earlier. I was a bit embarrassed but the staff put me right at ease. Krystal, Michael, Daniel Congrats on being an A-1 team. read more

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6/11/2018 Private Swim Lessons.....more like semi-private lessons.... (Long Beach Location) The "private lessons" are actually semi-private, although you are with a swim instructor 1 on 1; you actually share the pool with 1 to 2 other "private swimming lessons" and a class. Sure the pool is divided, but my first "private swim lesson" I was in distraught and confused because I was under the impression the private swim lesson would be just and the instructor in the pool. There is only 1 pool, and it only goes up 4.5 ft deep, this pool gets divided into three sections one for a class, another for the "private swim classes", and lastly a small section for kids two swim freely. Swimming Status - I am an adult that learn to float on my back and do backstroke, all thanks to Jill who was very patient and pushed me. She constantly assessed me and used different techniques (floatation devices) to improve my swimming. My freestyle ( treading) is still shaky I need to practice that. (5 stars for Jill, but actual facility and company 3 stars) Tips: 1. Sign up for discounts on their main page (wait a couple of weeks) to receive discounts on the Swimming classes; this includes "private" too! You can even receive 1 free lesson offer (watch for their e-mails) 2. Bring your own cap and goggles to swim 3. Showers are available inside the restrooms bring your own shampoo, body wash, towel Suggestions for WaterWay: 1. Update your prices on your Pricing Page; prices listed on the page are different when you sign up for classes (there's a $10 difference) 2. Have signs posted outside and inside the facility, it can quite confusing for first-timers to find the entrance 3. Have a check-in station for participants, (use a spreadsheet or at least type-out your attendance sheet) Would I recommend Waterway ehhh..... not for private swim lessons, it was a great experience, but not worth all that money. read more

Such a great school! Waterway swim program: convenient, family friendly, affordable, a free trial for first class. Instructors and staff are great. They kept class size small so that kids get more personalized attention and instructors who remember their strengths and weaknesses from week to week. Besides, The pool is kept warm and super clean, the air is controlled to a warm temperature. We are happy to choose Waterway. Strongly recommended! read more

My daughter is 2 1/2 and I was concerned with finding a swim school that would still allow me to get in with her. Thankfully, Waterway US offers parent and me classes up to 4 y.o. My baby has always loved the water but there are few things that makes our experience better: *indoor, heated pool *friendly staff *small class size *evening class *year round service *close to home We've attended two classes thus far. Daniel was our instructor the first time and he was very encouraging. The next week we had a different staff member. She was was good but we could barely hear her instructions. I almost feel like the class should be a little longer than 30 mins. However long, we enjoy every minute. We have been satisfied with the service thus far. We will continue to attend until otherwise. read more

Our 3 year old is definitely making strides with Waterway USA! A few weeks ago she was strictly in floaties, and now she's able to swim short distances back and forth without any device. The classes have really helped her learn how to use her arms, legs, and overall build confidence. She's still really nervous when it comes to floating on her back, and we have a ways until she is fully water safe. But we're on our way! She loves the class, and enjoys the different tactics and games Daniel uses. We had done a class when she was much smaller through the city, and I wasn't impressed--I felt like the use of class time was very inefficient. With Waterway USA, I feel like the use of a 30 minute session is very efficient, keeps the kids engaged, and is overall beneficial. read more