Living here was a pleasure! Management is professional, helpful, and willing to work with their…read moreresidents. The service men are super sweet. The apartments are well maintained, as well as the grounds, gym, and pool. Its a safe area in walking distance to nice trails. I found the location near highways (but not too close) to be very convenient. I felt like it was a bit expensive, but would rent there again in a heartbeat. Rented from April 2010-June 2011

There is no other apartment complex that offers you more than Lincoln Woods. Management staff is…read moregreat, and the maintenance staff is absolutely 5 star. Gil is by far the best maintenance manager you'll ever have due to the promptness and communication you receive. The amenities ( pool, a porch, access to Wissahixon Trail, short drive to grocery stores/ good restaurants,trash removal service , gym ) are far beyond any other complex we have lived in. Highly recommend Lincoln Woods to anyone

Don't is a great worker responsible and reliable i appreciate his service he is a important role to…read moremy living here when I have problems he responds in a timely manner and is very respectful and a great example to this company

Don has been very helpful to me. Today he installed a fire extinguisher and took the time to show…read moreme how to use it properly. His positive attitude is refreshing and appreciated.

Our experience in leasing a luxury apartment here went well for the first year. However, as soon as…read moreManagement realized we would not be extending our lease past the second year, everything went south. From getting the AC fixed to holding our deposit money for several weeks after our early move-out date, the business operation here is sketchy and unprofessional. The maintenance team visited way too many times in attempts to fix the AC compressor in the span of a year but ended up not knowing what they were doing. We had to live in a supposedly luxury apartment without AC for over a year and beat the heat during the peak of summertime with just one standing fan that we bought and one portable AC offered by the apartment toward the end of our lease. Despite raising an issue about how a portable AC wouldn't be sufficient to cool down the entire unit that is 1200 sq ft. unit with 2 bd rooms, everyone brushed it off their shoulders. They kept insisting that a small AC unit installed by the window of our primary bedroom was strong enough to chill the entire unit across and even the second bd room, which sounds very unreasonable and shows how uncaring people are. When submitting service requests through the login portal, we were not met with a solution in a satisfactory manner. When reaching out over the phone and via email to speak directly with the leasing office manager, we were given several runarounds saying she was in meetings and couldn't come to the phone. (Yup, she was in a meeting every single time I tried to reach!) Emails went unanswered until we decided to walk up to the concierge in person demanding to speak with the manager there and then to yet again bring up the inconvenience we were put through after spending a hefty amount on the rent. Another thing about not having a functional cooling system is that flies kept entering the room from the vents. It's way too filthy to have this happen to a new luxury apartment building without a trash chute. Overall, any future residents who are considering leasing here should watch out for all the red flags mentioned above. As for now, we're still looking forward to our earnest deposit $ and how much of it would be refunded. More updates to come, as I have told the leasing office several times that we left the room in the condition we were handed over at the time of moving in. Not a single nail hole/ paint chip on the wall can be found as we took care of the room as our own throughout the two-year lease.

UPDATE: The silverfish are still alive and well throughout my floor (hallways and living space)…read moredespite their attempted "treatments." Once I go a month without seeing one, I will take this review down.

I have lived here for 10 years and have loved living here. The management is very friendly and the…read moremaintenance is second to none. The maintenance man is here all week and things almost always get fixed the same day you put in the request. There are several long term residents in the building so it does feel like a community living here and the building is very quiet. The building was built back in the 1960's so it is well constructed and has great soundproofing. The grounds are well maintained and the community is convenient to the Blue Route and Penna Turnpike. The building recently added a fitness room which has some good equipment in it and is almost never used.

Since moving into this property, I have experienced a number of concerns that have required…read morerepeated follow-up to get addressed. The two most recent issues have been particularly concerning. After my refrigerator failed and had to be replaced, maintenance staff placed a visibly dirty replacement refrigerator in my apartment. This was not the first refrigerator-related issue. After the third incident involving my refrigerator and resulting food loss, April, the Property Manager, acted as though reimbursing me for the food I lost was a favor rather than an appropriate response to a recurring maintenance problem. I also reported a concerning stain on my ceiling. Rather than conducting an appropriate investigation into the source of the staining or checking for moisture, maintenance staff told me it could be caused by cat urine from the apartment above seeping through the ceiling. Maintenance staff then told me they could spray the ceiling and make it look as though nothing had ever been there. As of this afternoon, I have been informed that their solution remains to spray the affected area with a concealer/stain blocker and monitor whether the stain returns. No professional assessment of the moisture level or source of the staining has been communicated to me. I have now contacted an outside contractor to assess the area, test the moisture levels, and provide a professional opinion because I want the source of the staining evaluated rather than simply concealed. Equally concerning has been the way my concerns have been handled by April, the Property Manager. When I expressed my frustration regarding these repeated issues, April characterized me as "disrespectful" and told me what would and would not be "tolerated." I experienced this interaction as a microaggression. Labeling my direct communication as "disrespectful," rather than addressing the legitimate concerns I was raising about the management of my home, was both inappropriate and troubling. Residents should be able to firmly advocate for themselves without their tone or demeanor becoming the focus of the conversation. I subsequently documented my concerns in writing, including concerns about that interaction, and multiple emails have gone unanswered. Management has continued to communicate about maintenance while ignoring the substantive concerns raised in those emails. Between the repeated need for follow-up, recurring maintenance failures, receiving a dirty replacement appliance, the handling of reimbursement for lost food, the explanation that a ceiling stain could be cat urine seeping through from another apartment, the continued plan to conceal that stain without first determining its source, unanswered emails, and the way I was spoken to when I challenged these practices, I have lost confidence in this property's management. I would strongly caution anyone considering moving here. Based on my experience, the maintenance staff and April appear incompetent and incapable of providing the responsive, professional property management residents should reasonably expect.

The management team, Anjelique and Barbara, are wonderful. They were helpful above and beyond when…read morewe moved, and they address any request for help promptly and effectively. During the recent fire at SPS they kept us updated on all the recommendations for our safety and installed huge air purifiers throughout the building "just in case". They also organize a range of fun get togethers and are always looking for ways to make The Flats a warm and comfortable place to live. Five stars plus!!

This place is exceptional. The manager is wonderful and so helpful. She makes time for residents…read moreand is prompt with fixing things in the apartments. Maintenance is prompt with work needing to be done and when requested, makes recommendations to repair appliances and install new carpets and paint. The advertisement says there is a community room and gym. At present, there is no community room available but hopefully will be in the future. The exercise room is in need of repair to much of the equipment.

I absolutely love Fox Run Apartments; I just signed my 29th lease! The apartments are very sunny…read moreand spacious with ample closet space. Each apartment has its own private entrance and includes wall-to-wall carpeting, as well as a full-sized washer and dryer just off the kitchen. All top-floor apartments (1BR, 2BR, and 2BR w/Den) have a fire place. The grounds at Fox Run are beautiful and well maintained. The complex has a Fitness Center as well as an outdoor swimming pool. The office manager, Donna, is very polite, knowledgeable, and accommodating. The maintenance crew is very good and responds to work orders in a very timely fashion. (Someone is always on-call to respond to emergency maintenance needs.) On a year round basis, Fox Run has a very hungry family of deer, that visits numerous times a day: (breakfast, mid-morning snack, lunch, afternoon tea, dinner, and bedtime snack)!

555 Flats is relatively new and beautiful luxury apartment complex. My review is based on my…read morepre-leasing/tour experience. General apartment info/fees/notes: - Upfront/one time fees: = $75 app fee = Deposit (may be more):$1000 deposit vs $199 non-refundable deposit = $200 admin - Monthly fee: None. Utilities are not included. - Parking: Free parking but required to park in the lot. There is no garage. - Guest parking: Free parking near the dumpsters - Floors: 4 floors - There is a mailroom, Amazon lockers, and package room - Internet: Verizon Fios and Comcast - Stove uses gas, rest use electric. - Living in Horsham causes a 1% local tax. So something to keep in mind if you can instead consider Dresher or Willow Grove instead. Pre-leasing Experience September - November 2023: - Staff: Similar to what I faced at their sister apartment complex, I actually had a great experience with the staff and was able to reach him over the phone a couple of times with ease. Also had a tour with Lee which he was very informative about the property, but we'll save that for the tour section. BET manages this property as well as several other properties in the area, and I've had a great experience reaching any of their properties with questions. - Tour: It was very quick and seamless of the beautiful property. Lee showed me around all the communal areas despite the rainy/overcast day. He showed me their lobby, mailroom, Amazon lockers, lounge area with free coffee and other beverages, billiards room, courtyard, gym, and etc; The amenities looked amazing and seem like they could be fun and useful to use. I do want to point out that the gym seems kind of small or not riddled with all the useful equipment in the world. If you are an avid gym goer, you may need a gym membership since half the gym is technically the yoga studio and it the gym appears to have the minimal basics. I was shown both the 1 bedroom and 2 bedroom model units, and they definitely look nice and live up to the pictures and virtual tours. Nothing really to add besides they look nice and had all the bells and whistles one could desire. - General: Overall seems like a great property to live at. Each unit comes with a balcony/patio which is also very nice! Their website is slightly clunky, but they have a map of the apartment complex with the units if you are curious where a unit would be. They also have great pictures to show you what the property would be like, and they also provide virtual tours of the units if you are curious on how it would be without needing to go on an in person tour. Highly recommend giving 555 Flats a look if you are looking for a "luxury" apartment in the Willow Grove-Dresher-Horsham area.

Love, love, love it here!…read more Marie is an awesome property manager. She has always taken care of the residents here in a professional way. Gina is sooo super nice and friendly. I can tell that her customer service skills are top notch! The new guy in the office, Lee, is wonderful. He has answered a plethora of questions from me in such a polite manner. The building, the amenities, the people, everything is in line with top resorts. The only thing missing is room service so Door Dash and UberEats will have to do for now!

We have only lived here for a short time, but it already feels like home. The property is…read moreexceptionally clean, the landscaping is beautiful, and the neighborhood is quiet and inviting. Our apartment is spacious, modern, and was move-in ready when we arrived. It was thoroughly cleaned, and any minor maintenance items had already been addressed. The maintenance team is excellent and responds quickly to requests. Fortunately, we have only needed a few minor touch-ups, and each one was handled promptly. The office staff is truly outstanding. They are professional, efficient, courteous, and always willing to help. They made us feel welcome from day one and continue to check in to ensure everything is going well. A special thank you to Rachel, who was amazing throughout the leasing process. She stayed in touch before move-in and made sure every detail was taken care of. This has been a wonderful experience, and I am extremely satisfied. If more than five stars were possible, this community would deserve them.

Park place one apartments is the best community to live in. it's quiet and clean…read more The location is very convenient ! close to shopping centers and transportation. The landscaping looks very beautiful and taken care of!The leasing manger (Rachel) is incredible and super helpful with everything!! She made our move in much easier and enjoyable!! Always treats us with such kindness and respect . Sooo professional!! Thanks Rachel for all your help and for the gorgeous flowers and candy! We're very happy to live in Park Place one apartments and recommend this to everyone! Manal Mustafa & Abuelgasim yasin APT F2