We have a Culligan water softener and a reverse osmosis system. In combination they provide the…read morenecessary treatment for the horrid taste of Collinsville water and filtration to a level better than bottled water. The RO system does require filter replacements approximately annually. I called for annual service for RO and softener and was told it would be six weeks before a service tech could come. I scheduled as there were no other options. Our filters now exhausted, we resorted to drinking bottled water. Two days before the extended appointment time, I was called by the Culligan receptionist and was told it would be another two weeks, and there were no other providers in the area. I called Embrich Plumbing and in two days had a new R/O system and an upgraded water conditioner which requires no salt. They hauled away the 2 year old Culligan system at no extra charge. As a rule, I don't write negative reviews unless I've been subjected to inappropriate business practices. Sadly, even the best products, which I feel Culligan has always promoted, when poorly represented will fail.

Culligan is a company that has been well respected for a long time. No longer. I have used…read moreCulligan for a few years now & their products & techs are fine. Their customer service & management are awful. They have managed to run this particular office into the ground. They are supposed to call, text and/or email before they show up at your home. That does not happen. When you call the office you will get an imbecile who says they dont have any of ypur info. But when you ask how dobyou send me my bill they will say they don't know and do you want to reschedule? The techs may be able to make it out in a few months but they are not sure. Ifvyou tell them to stop/disconnect service they will say um ok. Avoid this debacle at all costs!

Andy the regional manager is amazing. He gives excellent customer service. He rectified a situation…read moreimmediately. Service like this deserves recognition! He really cares about his customers and the company reputation.

Have not been getting our water delivery as previously scheduled. The driver, in the recent past,…read morealways left at least 3 bottles if none were put out. We, at times are out of town and are unable to put empties out. Twice now, we have gone 3 weeks without water. When the St. Louis office is called, the flat and unhelpful guy that answers the phone just says that we must wait for 3 weeks for another delivery. Now he says there was a change in driver to our area. Apparently they have also changed the previous arrangement of not leaving bottles if empties were not out. No communication was received that the arrangement was changing. I understand that they may be short-staffed in this market, but I'm sure we aren't the only people that have this issue. When called, the employee that answered was not interested in any arrangement to correct this currently; only future orders would have a note to leave bottles without empties. He really couldn't have cared less. I will be looking for another servicer.

We have been using Honest Water for our office for over a year and could not be happier with their…read moreservice! Both Jen and Paul go above and beyond to ensure that we have what we need and quick to react when something goes wrong on our end and we need more product! Always try to support Veteran owned businesses as much as possible and am proud to use Honest Water!

Great water delivery company! They are always prompt and have great company service. An extra plus…read morefor being veteran owned.

The water is great. Clothes are cleaner and whiter. You get more duds in the water with a water…read moresoftener,

Great Showroom, Great Staff and friendly no pressure service. Been in Business for several years…read morewith a great reputation.

I impressed by the young person, Seth, that fix my bathroom sink…read more what a nice person and he did a wonderful job fixing my stuffed sink and replaced items that were needed. I will have him again when its needed. He is a great person and belongs to St Joseph's church in Bonne Terre. Also reasonably priced. I was very happy with his work!

Seth was recommended to us by Capital Supply in Farmington. He returned my call promptly and…read morescheduled an appointment for a few days later. He called when he was on the way and showed up right on time. He replaced our shower faucet without having to drill through the wall from the other side, which was what we had been told would need to be done by another plumber. He did a great job for a reasonable price and was very polite and easy to work with.

This company was sent directly from heaven and I mean literally!!! Paul and Brian have come to my…read morehome twice immediately if there was any issue. They just hooked up something for me and weren't even going to charge me. These men truly care about people and making sure their service is tip top! Thank you so very much!!! A+

We've had a Trionics system for the last 6 years and have been super happy with our systems and…read morecustomer service. Brian is always super responsive anytime we contact him to exchange filters and has always stopped by to check on the systems when he happened to be in the area. Didn't want to part with our water systems when we moved so just had them move it about 30miles across town and installed in our new home. They also just fixed lots of pipe issues in our new home and installed a new water heater for us at a very reasonable price. We continue to be happy Trionics customers and recommend them to everyone we come across who is concerned about water quality!

I had them put in a water softening system and I love it. Installation was fast, clean, and the…read moresystem works as advertised - all for a really competitive price! Will use them again to install a water filter system soon.

Jones Air & Water did an amazing job get our very irony water to disappear. He was prompt,…read moreefficient and professional with our instantiation and even followed up. Thank you for giving us good water!