The service was amazing and super accommodating for our party of 8. Food came out quick and was delicious. The atmosphere was super cute with nice lighting and the chalk art was adorable. Can't wait to come back! read more

The Waterloo is an Akron icon. We went for their Prime Rib night. My wife and I both got the side salad with the White French Dressing. Of course we got their famous sauerkraut balls. I got the prime rib for dinner my wife got the pork chop. The service was good, nothing overly great. The restaurant shows its age, but still has its icon charm. Overall a very good meal. Only negative was they were sold out of their Giant Homemade Cream Puffs, we had hoped to share one for dessert. read more

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Took a group of 11 to Waterloo, around 3:30pm on a Sunday. Waitress came over right away, made a big deal about us being patient with her because they were so busy (Restaurant was not even half full). Someone (not the waitress) brought our beverages. After our orders were taken, it was almost 50minutes and we had not seen the waittess at all. Other tables were being waited on by other people. We had to go look for an employee to give us refills on beverages. At about an hour, the waitress brought out bread and salads. Another 20 minutes later our food came out, half of which was cold. I would expect our orders to take a little longer since we were a large group, but there were hardly any other customers in the restaurant. The worst part is that someone told us not to go there because the service is horrible, but we had been there before and liked the food. When I paid my bill, I told the cashier the service was terrible and we would not be back. She said she was sorry, they were short staffed, but it seemed like they had plenty of employeed walking around for a couple of tables. read more

If I could give this place a zero I would. Was here for the Mother's Day buffet and the service and food was absolutely horrible down to the drinks. Everything is definitely frozen and the pop was flat. I don't know if the waitress was high or just incompetent but do better. I will never be back. read more

Haven't been there in a while they've updated decor Had omelet the cheese was extra greasy Took super long to get our order for our party (14 people) others in our group had orders mixed up Waitress was overwhelmed read more

Went to waterloo for the 3rd year on a row for an annual holiday get together. It's always decorated for Christmas and it's so cute! A couple of us ordered the prime rib and while it was really good we had to send it back for a warm up. Our server was efficient and helpful and a fun time was had by all! read more

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Visited with three family members. The Waterloo was clean, and the service was good. Among us, we had a 2-piece chicken dinner, fish and chips, appetizer platter and salad. Everyone thought the food was good but not outstanding. The white French dressing is definitely a winner. Our visit was on a Friday evening between 5 and 6:30. The place was nearly deserted. My take on the reason is value. Prices are not outrageous, but just a couple of dollars per entree higher than I would expect. To back up my opinion we drove by an Italian restaurant up the street from Waterloo where value is their strong point. The place appeared packed based on cars in the parking lot. The Waterloo is an Akron Icon and I hope they survive. read more

Great solid service. Went for breakfast. Excellent value for what you get. My eggs cooked perfectly and bacon crispy as ordered. Biscuit was huge and definitely homemade. Nothing dance just good food and variety of breakfast entrees was a great. read more

A week ago my husband traveled to Akron for some business. Remembering Waterloo's awesome cream puff, I asked him to pick me one up. After returning home I had to just get a quick fingerful of the cream... I don't know what happened but it didn't have that delicious almond/amaretto taste to it. I kept quiet as I didn't want to sway my husbands view and later that evening after dinner I cut between a quarter to a half and served it up with the hot fudge they only filled halfway. So disappointing... you pay almost $10. for this cream puff with minuscule amount of hot fudge and bland cream. Husband didn't like it either... all went into the trash... If this wasn't bad enough. I called twice and after asking for a manager waited 5 minutes both times only to listen to a prerecorded song both times and no one picking backup. I then resulted to an email on their website and that is why I am here sharing this.... They just don't care... So find some place else to eat unless your going to sit in their restaurant were you can complain face to face. Here's our disgusting cream puff read more

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Hands down the BEST spaghetti with meat sauce ONLY they removed it from the menu! Great item especially for people who cannot eat cheese. Service- she was obviously annoyed that I needed to order chicken parm with NO parm salad no cheese- kinda made fun of me after ordering as she began my husband's order Ambiance- the bar area is beautiful and very comfortable- The hostess was very nice read more

Wonderful food, great staff, and I love the ambience. Will go back for all my future catering events. The dinner and breakfast menus have everything you could want. read more

Cabbage rolls are on the menu for Sundays. But they weren't "ready". We had to wait 1 HOUR until they were cooked. There is NO excuse why they weren't ready for lunch. Disgusted. read more

Great old restaurant in the Akron area. Their menu is quite varied with a number of great choices. Their menu food tastes home made. The servers are very hospitable and accommodating. Highly recommend. read more

Decent food and fairly good service. A family style restaurant that has a lot of variety and most dishes are fairly good.

Attended a reception after a funeral. The service and food were very good. 43 of us and our servers handled everything efficiently. The burger and hand cut fries were perfect and somehow they served all If our meals and came out hot. Next time I'm in town I want to try the French onion soup. It looked delicious. Gerard it was awesome. read more

07/26/2023 I enjoyed the food and atmosphere. We had such a nice time. I always cherish these special moments in time. Thank you Waterloo Restaurant for making our visit special. read more

I ordered the meatloaf, mashed potatoes and green beans. I think that I would order it again.

Came here tonight for dinner with two family members. We had a blast! The restaurant was decorated for the holidays which created a very festive atmosphere. Once we were seated, someone came to take our drink orders. I had a cranberry drink from the bar menu which tasted great. We shared the award winning homemade sauerkraut balls as an appetizer. Those were delicious. We had to let them cool a bit before eating as they came right out of the kitchen and were hot. They are served with cocktail sauce which I wasn't sure I would like, but I did. The cocktail sauce is a good compliment to the sauerkraut balls. For my entree, I had the haddock which came with cold slaw and Mac and cheese. This is an amazing entree! The cold slaw was freshly made and had a unique taste that I really enjoyed. The Mac and cheese was super creamy! Good balance of cheese sauce to the macaroni. The haddock was delicious too. The portion was HUGE and I had to ask for a box. We couldn't pass up dessert! So we ordered one to split. I highly recommend the cream puff! It's a homemade dessert, including the cream, that was made-to-order and melted in my mouth. The staff was working hard all night. They were very attentive to us, other dine-in customers, and taking care of all the take out orders that people came in to pick up. I can't wait to come back to Waterloo! The food is amazingly delicious! read more

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Susan has been our waitress twice now, We think she is the absolute best.. we had ayce fish, the food and service is excellent. Everyone is nice and pleasant. Susan is our favorite tho! read more

Worse food ever. Nothing even looked good. Service was ok. Not somewhere I would return too.

Good food ,huge portions ,verry good servixe . It has a hot little bar room too . Exxellent daily spe. cials

Came to the Waterloo for Sunday breakfast. I was last here about a year ago; it looks like prices haven't changed nor the breakfast menu. There are fewer choices here than at other places but the food is good and arrived hot. The 3 egg Mediterranean omelet was very good- vegetables with havarti cheese; a nice change from a typical veggie omelet. The side of home fries were great- real sliced, fried potatoes that could have used some seasoning (paprika would be nice). One in our party ordered an omelet with some veggies and cheddar cheese- not on the menu but they made it for her, no problem. I ordered a banana nut muffin; it was large, came to the table hot, and was very good. Other egg dishes for our table were good. I didn't order pancakes because they don't have blueberry pancakes; they do have the option of ordering pancakes covered in sugary, thick blueberry sauce (other flavors too). The stuff that has a gazillion calories and is terrible for your health. Pleasant dining room, comfortable, they seemed to be adequately staffed with friendly-enough staff. We'll be back. read more

Came to Waterloo restaurant with colleagues on a business trip. The food, and service were both great! They serve very reasonably priced diner faire. We had the sauerkraut balls, jalapeño poppers, ribs, meatloaf, and a beef sandwich. Also had to try the giant cream puff. Everyone left very satisfied and very full. read more

Waterloo Restaurant & Catering - Giant Cream Puff - New American Near Me - Akron, Ohio

I had the steak dinner and it was amazing. Price, taste, atmosphere, beautiful. Will be going there more often. Service was amazing.

Homemade cabbage rolls with mashed potatoes are awesome; truly a homemade meal. Would highly recommend. I started with two cabbage rolls but I thought I should snap a picture before was all gone.. read more

Waterloo Restaurant & Catering - Homemade cabbage rolls with mashed potatoes - New American Near Me - Akron, Ohio

Waterloo catered our wedding in Akron. The food could not possibly have been better. Everybody raved about the beef, the potatoes, the dessert. Everything was served professionally and the staff set up and handled the service part of the night perfectly. We are fortunate to have found them. read more

We ordered all sorts of stuff, and were not disappointed with anything! I do wish the had regular lemonade for Arnold Palmers. The waitstaff was on top of everything! We didn't have half of our drinks finished before we got refills. This place is so much better than the chain restaurants! Sauerkraut balls are delicious! Ours table had 7 orders of them, and it filled us up! Salads are exactly the way I would prepare them. Salmon was flavorful and well prepared! We are all stuffed! And everything was reasonably priced. We will be back! read more

Used to eat here often when John Bahas Sr owned the place. Food had been consistently good and there were unique, delicious sandwiches and desserts. Favorites were the Famous Hamburger, the Cliffhanger, and the Big Apple. These were taken off the menu when the younger Bahas took over the place. Recently, they remodeled and added a bar (had always been alcohol free.) Decided to see what's new. Had a mediocre meal last week. Went back today to see if it had just been an off day. Sadly, today's meal was even worse. Ordered an appetizer of spinach and artichoke dip. Supposed to be served with parmesan pita. The triangles were not pita; they appeared (and tasted) like deep fried pie crust. Appetizer didn't appear until we were already served our dinner. There were only 6 other diners in the place so the kitchen wasn't busy. Fried chicken was dry and mashed potatoes were stiff. Gravy was clear, bright yellow and tasted like right out of a jar. Mac and cheese (which claims to be made with a 5 cheese blend and used to be creamy with Gouda) was awful. The pasta was mushy and the sauce was bright orange, sticky, and tasted like the cheese served with nachos. SO disappointed. read more

We have eaten at and ordered from The Waterloo for many years and until recently we always enjoyed all of the food and service. The last two times we have ordered carryout meals something or both meals are not ready when I arrived, the most recent time I was told that they had a big rush during my order and wait time and order was missed. There was only one family of four in the restaurant when arrived. I waited an additional 17minutes for my two salads. When I got home to enjoy my overdue dinner I was upset to find my antipasti salad was made with 90% iceberg lettuce. I ordered this because I had it before and it excellent. I am very disappointed with both most recent food, and service and the management need to fix this good family restaurant. read more

Waterloo Restaurant & Catering - Antipasti salad - New American Near Me - Akron, Ohio

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I've been coming here since 2018 and love it. Their food is delicious, service is excellent, and the desserts are perfecto. I usually get a burger, keto special, or marinated chicken. All excellent and can't wait to get back this way again. read more

First of all, we walk in and the girl didn't even say hello. Didn't even look at us. We paid $13.99 for stuffed cabbage with mashed potatoes and the potatoes were boxed - disgusting! Didn't even cone with a salad for that price. We paid extra for a salad. The salad and bread are the only good thing. This place was super disappointing. Wish I could give zero stars. We're walking out with a $40 bill and we're still hungry. read more

My parents have been coming here for nearly 60 years. Consistent food. Great service. Food is nothing spectacular. I had the fried cod for dinner tonight. Pretty tasty but served with one piece. The second order came with three pieces. My moms soup was cold. Coffee was luke warm. But the Creme puff is delicious. read more

Waterloo Restaurant & Catering - Creme puff of awesomeness - New American Near Me - Akron, Ohio

We've started going to Waterloo recently and have been very happy with our food. The pork chops are amazing along with many, other items. All of the food tastes fresh. As a bonus, you save money when you use cash read more

Okay my last review from a year ago could have been a little harsh but it was honest and a snap shot of multiple experiences here. I have since dined here several more times and my opinion had changed just as my last few experiences here have. The crowd is mostly the same but diluted somewhat with a number of business people for lunch. The service today was exceptional as was my lunch choice..... Real homestyle fried chicken it was so good I may never ordered anything else going forward from the menu here. Okay I did the right thing maybe my previous visits were bad days I don't think that was the case but anyway I think they raised the bar themselves so kudos to these guys for stepping up and I will return without hesitation. Try the fried chicken you won't be disappointed. read more

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John Baha's Waterloo Restaurant Akron, Ohio Thursday December 29, 2011 Four Stars I had lunch at this interesting place on Waterloo Road. Its diner-like décor and abundance of comfort food items was just the perfect thing to fill my stomach on that cold and windy day. We ordered the Giant French Toast (takes a little longer after 11 a.m.), Pretzel Bread Grilled Cheese, and the House Burger on a Rye bun. The food was above average on the taste to cost ratio but their Coffee was sub-par. The waitress had a no-nonsense attitude but was a really good at her job. read more

Waterloo Restaurant & Catering - Burger - New American Near Me - Akron, Ohio

Sad poor management raw chicken and he didn't care .vegetable soup was tomato juice with green beans

The best breakfast we've had in the Akron area! Very affordable, good service, and very accommodating. We had reservations for 13 and they put us in a back room. We were able to enjoy ourselves without worrying about disturbing other diners. My husband got a standard 2-egg breakfast with ham, and I got the South Akron skillet. Both were delicious! My cousin got one of their famous shakes, and it looked amazing!! Definitely a repeat-worthy meal! read more

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This is one of our go to places when we don't feel like cooking. Friendly staff and atmosphere. They have an amazing French Onion Soup and their beer battered fish is fantastic. Miss the fried risotto balls but overall no complaints about the food or service. read more

So far I have ordered "The Club" with fries and "The Big Chipper" with fries. Both sandwiches were delicious. The fries were excellent. They seemed to have about the perfect amount of herbs, spices, salt, and pepper. Great taste. Cool logo. Cool napkins with logo. Lol. I really like this place so far. read more

The place is nice, but the bar tender and one other woman I believe to be manger are not very good as host. Very unfriendly and just seem not to care how they respond to you the customer. If you want to survive in this business, you need friendly, smiling faces. read more