Excellent team to work with... they have been maintaining our pool for many years, and…read morecommunication level is great!

Do not use them for safety cover anchor installation if you have a Travertine deck. They do not…read morehave the proper equipment and caused us many problems. A diamond drill bit system should be used to keep from cracking the Travertine. They have been fine for Pool closing.

Monarch Pool Care came through for me just in time for the Fourth of July holiday! When my pool…read morefilter unexpectedly sprang a leak, they responded quickly, diagnosed the problem, and had it repaired right away. Their professionalism, expertise, and customer service were outstanding from start to finish. Thanks to Steven's fast and professional work, my pool is crystal clear and ready for family and friends this holiday weekend. It's hard to find companies that are this responsive and reliable, but Monarch Pool Care always exceeds my expectations. I highly recommend them to anyone in the Stafford area looking for knowledgeable, trustworthy, friendly, pool service. Thank you, Monarch Pool Care (Ruth and Glen), for saving my holiday weekend!

The owner of Monarch is a textbook narcissist to say the least. He took advantage of me being a…read morenaive first time pool owner and single woman then grossly under paid the older black concrete man he brought in billing me $800 for their services and only paid them $300 for the actual materials and labor pocketing the remaining $500 for the referral was diabolical. When we were discussing the scope of the work, he kept randomly quoting some Patriotic quote that made me more and more uncomfortable the more he said it because he was coming off like a "Proud Boy" that was triggered by how nice my home was considering a young black single woman bought it. After I caught on to what he pulled with the bill and went to his store to discuss it, he gaslit tf out of me saying he was no longer doing business with ME to save face in front of the new young woman at the desk I'm certain he's attracted to - reframing me as the issue not his politics and greed. Be forewarned. Especially if you're a person of color. This man is a live wire.

I had Summit pools install a liner and new light spring of 2024. The liner has a weak point which…read moreis now dragging down the beading. The light is now full of water and the material used to seal it has failed and deteriorating. I have emailed several times just to be ignored and ghosted. I would not recommend this company to do any work on your pool.

This is the first year I have used Summit Pools and they have been excellent. Their prices are…read morevery reasonable and my pool has never been cleaner and the water clearer. Today I thought the pump pressure was too high and they addressed it right away. No hassles and no additional charges. This is outstanding customer service. I am a very happy customer and highly recommend Summit Pools.

Michael is a Pool Wizard!…read more Due to my own neglect from not closing and covering the pool last year, what was once a pool was quickly turning into a pond. Michael came out, educated me on what causes algae and simple ways to prevent it, then got right to work. He came fully prepared and brought all of his own equipment, which prevented having to run all of the algae and debris through my pool system. I'll admit, I was skeptical that he would be able to get it done the same day, not that he would be able to bring it back to clear, but skeptical about it being done in one visit as it was REALLY bad. I've opened the pool myself in previous years dealing with the same algae situation, but not quite as bad as this year and it took me days and an obnoxious amount of money spent on chemicals as advised by the local pool store. Michael had it from green to clear in only about 3 hours, and that was with me constantly interrupting him and asking questions the whole time. He was more than reasonably priced. He did not try to gouge or take advantage of the situation, just all-around honest guy. Michael is polite, passionate about what he does, and extremely professional. He truly knows his stuff. In the 12 years of having this pool, this has been the most positive interaction and outcome I've had with any professional who serviced my pool. I highly recommend Michael, or as I have appropriately renamed him, "The Pool Wizard." You absolutely will not be disappointed!

I needed the pool to get cleaned before the Labor Day week and Michael came in at the last minute…read moreand did a great job that I could not thank him enough. Also the level of customer service he gives is incredible and I have worked with major pool cleaning companies before but I will be staying with him from now on. Michael also called the following day to check the status of my pool and came back free of charge and added 5 gallons on liquid chlorine for free. Very reasonable price and he is not the type of person that comes in start the timer in the clock, he will make sure the pool is completely clean before going even if it goes beyond his time.

We've been with F & K Pool service for 25 years. We've had the same men the entire time I would…read morerecommend this company over everyone else else's.

Been a steady customer for several years. The best pool service company by far!!! Great service…read moreand prices.

Our Well water was surging and the pressure switch was constantly cutting on & off every time we…read moreturned on the faucet or used the shower. The guys from Stilwell showed up and knew right away what the problem was. They replaced the pressure tank and had our problem solved in less than an hour. We received our bill approximately 4 days later and were pleased to see what they charged. Affordable, fast, friendly and professional service. Will always use them in the future.

We just had the most amazingly poor customer service from a contractor we've ever had…read more After getting an estimate on a tankless hot water heater from one plumbing company, we contacted P. W. Stilwell Plumbing & Heating in Brandy Station, VA for an estimate. Their man came out on January 27, took photos and notes, and told me we'd hear from them soon. After not hearing back from Stilwell for a week, my wife called and spoke with one of their employees, Nikki, who again said we'd get an estimate soon. We did, and my wife again called back to say we'd like to go ahead with the work. That was the last we heard from Stilwell until, on February 22, Kelly called again to say we were going with the first contractor because we hadn't heard from Stilwell. Nikki claimed she had left two messages on our phone number. We had no messages on our business, home or mobile numbers. Today my wife received an emailed invoice in the amount of $334; $105 to compensate Stilwell for pulling a county permit and a $229 "restocking fee," because they had ordered the water heater and were returning it. They were being charged a restocking fee, and were passing it on to us. Note that not once did we receive phone calls FROM Stilwell, nor did we receive email communication until this invoice arrived. My wife immediately called and asked what number Nikki had left the messages on. Nikki read back a number ending in 4577. One of ours ends in 4572. None of our other numbers are close to that. When she pointed out that the error was on Nikki's part and that we were basically being charged for her error, she was told we'd have to pay the fee or Stilwell would not release the county permit. Only one contractor can hold a permit on an address at a time. A call to the first contractor confirmed that they were unable to pull a permit for this reason. We had no way of knowing they were going ahead with the work order. Our old tank is showing rust, so we had to move on this. We'll have to pay over $300 to get Stilwell Plumbing to release the permit, yet Stilwell's employee admittedly called and left messages at the wrong number. I'm slack-jawed at the utter disgrace with which this company handled our call for service. Despite admitting the error, they refuse to back off on the charge. I hope that $334 makes your wallet full, Mr. Stilwell, because it hasn't done anything good for your name.

Bella Pond services did excellent work. They made sure everything was perfect. I will not hesitate…read moreto recommend them to others or to have them back for another Pond servicing. They really went the extra mile when servicing my pond. I have dealt with other pond servicing companies and they never measured up to my expectations. One company actually disposed of all of my fish, I will not mention any names. Thanks Bella's Pond for doing such an awesome job.

I had a completely positive experience with this company getting my apartment painted. They took on…read moresome big challenges including a late start, with lack of light, and a dark red wall that you can see from my pictures got totally covered in high-quality paint, finished to perfection. Same for all the wood trim along the floors, doors, and fireplace. Mike was extremely courteous, and flexible, offering a very competitive and fair price without doing those things other contractors do to make the total job cost go up. No nickel-and-diming from Mike. I don't know what to think about another reviewer's concern about a canceled appointment, as that doesn't jive with my experience, because Mike was extremely responsive (his messages always came back almost immediately), showed up with another helper, and worked well into the morning to get the job done. I highly recommend AA Home Improvements and Yelp is a good place to contact them because of the messaging here that works well (and gets a fast response). I hope more folks will find out about this painting company here, as it looks like they could use the work, and really bring enthusiasm to the job.

When I started the search for a gutter cleaning service AA was fast to respond, fast to be our to…read morecomplete work, and communicated throughout the process. Even over the weekend they answered my questions quickly. Good work for good price, thank you.