My K5 Ro System and Whole house softener/filter have worked amazing. We have clear water that does…read morenot spot the shower doors. No water stains in the drains. The faucets have worked smoothly for years now. We add salt when needed and we never have a service problem. We tried the other brands in the past and always had the same issue with inconsistent softening and bad service.

Les installed the kinetico soft water system in our house and did an awesome and professional job…read more The company is Aqua Terra Water Service and we got set up with Soft water for the house and also drinking water. Previously we had a soft water system but we had issues with it. We have 7 people in our house with lot's of laundry and showers and the previous system would run out of soft water and we would have to recycle the water manually. This kineitico system has two tanks for ample soft water. The drinking water is a reverse osmosis with filters and does an excellent job with tasty water and does a better job than our previous system. Highly recommended.

Guy got a good price on product and installation Just…read morewished he brought his own towels cleaning up after himself.

Duc and his team installed the water filtration and softener system in my house last year…read more Their communication was excellent and they provided a fair quote and quick installation within a week. The after-sales service and maintenance have been outstanding, which is why I'm writing this review now, seven months after the installation. Highly recommended services!

I can't recommend Silk Water enough. Trung (the owner) is a licensed plumber who has the skils to…read moreprobably take on any plumbing job but he decided to focus on wafer softener/filters only. "I don't have a drain", "I don't have a soft water bypass", "Will soft water kill my plants?", "There is no electrical outlet nearby", "Will my water pressure drop?". If you are like me, you will be putting off installing a water softener because you are stressed over these things. My advice after this experience - DON'T. You don't realize how you have "tolerated" hard water until you finally experience soft water. The "feel" (for lack of a more scientific term) is just so different. And Trung will take care of EVERYTHING from start to end, in what is overall a very stress-free experience. He installed a sediment filter, a carbon filter tank, a 46 grain water softener, created soft water bypasses for all of my outdoor irrigation, a bypass for the whole softener/filter system in case anything ever goes wrong with it, and a drain (with p trap and air gap). He had a buddy who helped with installing an electrical outlet (also licensed). I was specifically looking for a softener with a Clack WS2 control valve (reputed to be highly reliable) and Trung supplied that. In fact he supplied everything. He also tested my water hardness to ensure I was asking for the right things. Price, quality of work and timeliness was 11/10 (I will add that his price is substantially fairer than those general plumbers who will quote you 10k off the bat - the audacity!). But here is the differentiator - Trung's sense of accountability. Everytime I requested something, I would apologize... but his response? "No problem it is my job". Wow. Please give your business to Trung. This is a 100% genuine review from a 100% grateful and satisfied customer.

Rating: 4/5 I hired…read morethis company to install a whole-home AFW Filters setup with a stainless-steel pre-filter, dual pressure gauges, a dedicated irrigation bypass, and a 2-inch P-trap with a standpipe tied directly into my crawlspace main drain. They charged me $2,750 for the complete rough-in and installation labor. It has now been a few months since the installation, and most importantly, everything is working exactly as it should. The system holds pressure perfectly, the filtration setup is fully functional, and I have not had any operational issues. My concerns are mainly around the aesthetics and overall finish of the installation, rather than its functionality. The installer originally used steel flex hoses that were not rated for outdoor use, even though my contract specifically called for rigid copper. I had to ask him to come back the following day and replace them. That change appears to have affected the final layout. The main upper copper line is noticeably not level, which also leaves the electronic valve head on top of the filtration tank sitting slightly tilted. Because the stainless-steel pre-filter had originally been positioned for the flexible hose configuration, the switch to rigid copper resulted in several street elbows being used to create an awkward offset rather than repositioning the equipment for a straighter, cleaner run. The soldering could also have been cleaner. There are visible hardened solder drips and excess residue on some of the copper connections. None of this has affected performance, but it does detract from the appearance of what otherwise feels like a premium system. My only remaining question is long-term ease of maintenance. Because of the tight pipe geometry and positioning around the pre-filter, I am not yet sure how convenient it will be to change the filter cartridge or service components when the time comes. I won't really know until I have to do the first cartridge replacement. Overall, though, after several months of use, I am much more comfortable giving the installation 4 out of 5 stars. The system works very well, the price was fair for the overall scope of the project, and I have had no reliability issues. I just wish a little more attention had been given to layout, alignment, solder cleanup, and future serviceability so that the workmanship visually matched the quality of the system itself.

I have used Damm Good Water for 3 years. Their service has always been great, reliable, and…read morefriendly. I appreciate the responsiveness of their office and team. I've also had their team work on my soft water system a few times, excellent service there too. Thank you!

I would love it if I could get through to someone other than Connie. The customer service has been…read morehorrible. Very unprofessional both over the phone and via email. My statement has been incorrect every month. I started Service in March and have had nothing but issues. No one returns calls, emails that are returned are very frustrating and handled unprofessionally. When I called and questioned my bill I was spoken to by Connie with a very condescending attitude and when she finally listened and saw the error. There was no apology just a very curt tone as if I was bothering her. Then the next statement was wrong yet again!! My previous payment was not applied. This company has some serious billing and customer service issues right now.

DeAnza Water is our local water softening company and I'm glad we chose them. Our technician,…read moreBenjamin and Salesperson Raoul were extremely helpful throughout the entire process of getting our system installed. We really appreciate the thoroughness in explanation and responsiveness of the office. The kinetico system also feels great because it draws no power and we don't have to deal with regeneration interrupting water use every so often. Great value considering we got piping for a bypass valve done as well. Would recommend!

De Anza Water Conditioning installed a water softening system and reverse osmosis (RO) filter…read moresystem in Spring 2026. The installation includes a 1-year service warranty, which has proven very helpful. Side note, if you add a mineral cartridge to your RO system and that RO system supplies an existing copper water/ice line to a refrigerator, be sure to have the ice line replaced with polyethylene tubing. If not, the minerals will degrade the copper ice line, resulting in leaks. Many thanks to José for the super job he did capping our old copper ice line and replacing it with under cabinet-mounted polyethylene tubing--works great, can't see the tubing, no leaks! Many thanks to Niko for resolving a problem we had with melted potassium in the reservoir tank for our softening system. Niko was very patient as he explained the problem and showed me step-by-step how to fix the issue myself if it happens again. He also tested the water until the results confirmed that the problem was resolved. Many thanks to Angel for taking service calls cheerfully and with kindness and efficiency. I really appreciate the great service my family has received from De Anza Water Conditioning. I would hire them again without reservation.

HUGE fans of Soft Patagonian. These guys are organized, reasonably priced, and clearly fantastic…read moreexperts in their field. They came, explained our hard water situation in depth, provided some very reasonably priced options on how to fix it, and came and installed it perfectly. Our water is now much better! Can't recommend them enough, thank you again!!

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

Our experience with Aaron was great! He was nice to work with, and he fixed our problem really…read morequickly. His estimate was right on, and very reasonable. We are very happy with him and his company, and we highly recommend them.

Aaron, owner/operator of True Tech Water is a man with a plan, and Jaime too. He got us out of a…read morejam with our water softener, showed up on time, TWICE(!). The final invoice amount matched the quote (not always possible, but nice), and he and Jaime resolved our issue quickly with a little masterclass on the side which would helpful for most people, but not me. They also fixed a couple things I broke just by looking at them. Curious thing tho, water refused to run downhill while they were at the house. After they left, the laws of physics restarted. They must be wizards! Thank you, Aaron and Jaime! Matt

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Hired them to install a 3 stage filter for me around 3 years ago. It was my own filter (not one…read morethey supplied). Since then I've had all kinds of problems. It turns out the tech got the inlet and outlet wrong on the filter head. Hard to believe a "pro" would make a mistake like this.