I was a new customer in need of maintenance on my whole-house water treatment system. Another well…read morepump company referred me to them because of the type of neutralizer tank I have. Tech named Daniel was very happy to answer my many questions and help me learn the setup at my newish house. Additionally, he fixed my pressure gauge that was not related to the maintenance and did not charge extra labor for that part. This is sensible because it only took 5 min anyway and would go a long way in building trust with a new customer. What a fresh breath of air, when the average service call ends as fast as possible after as little as possible of work effort. I will certainly call NWS again.

I have been using National Water Service since about 2020. The water in my condo in DC tested…read morepositive for lead and I'm aware DC water has many other issues, even when all the city's systems are functioning properly. NWS installed a whole-house carbon filter with water softener (which fit easily into the closet that has my washer, dryer, and limited storage) and a reverse osmosis system in my kitchen. I have found their staff always careful, courteous, and professional, both during the original install and annual service visits. And my water tastes fantastic. I recommend them highly.

We had multiple issues due to having nearly all original plumbing in our 60 year old home. Ethan…read moreand Tanner came out to take care of everything, and they did! All valves in the house replaced, four new faucets, a garbage disposal install, and a shower install. They were professional and courteous, and worked really hard on everything. And, they cleaned up not only the "mess" they made, but took some additional empty boxes away for me too. If I have plumbing problems in the future, I will most certainly use them again.

This company is very professional and got the job done quickly & efficiently. They are not inside…read moreplumbers. They work on leaky pipes under the ground. I highly recommend Service Force if you have a problem outside your house.

Loved this company!! Love that it's a private owned company! They were very nice and knowledgeable…read moreon the water filter system they put in! Will definitely suggest and use them again!!

This place seems to hire subpar techs that really have not much of a clue as to what they should be…read moredoing. I would pick a different company for your water filtration needs.

I have used the services of Elite Plumbing several times. the owner , Glenn Estrada, runs an…read moreefficient, skilled business with excellent craftsperson's. The work is done efficiently, professionally and with care. After the first experience I knew that I had found the knowledgeable, fair-priced, high quality business that I needed to handle my plumbing issues. I highly recommend Elite Plumbing.

I had a major Water problem in my home. The main Water pipe was leaking on Two sides. It had to had…read morethe Pressure Valve/Copper pipe replaced. I spoke to the owner last week on a Thursday to see if he could come out to check out my water pipe problem, I just wanted to also mention, I was dealing with another Plumbing company that I had a strong feeling since they were very unprofessional with their follow thru and leaving me waiting for Three days after they came out to see what the problem was. Elite Plumbing came out on Saturday to check out my problem and fixed it on Monday. He put me on his schedule even though they were extremely busy/booked for this day. He came during the time he stated, fixed my problem, was extremely professional with his follow thru, and fixed it quickly. I now have running water throughout my house and I am very happy. Thank you S.Wilson

This was one was the worst experience I've ever had…read more They said it would take 10 days max, but it took about a month or more. They did not come every day, and when they did come, they would arrive around 3 pm to 5 pm. They would work past midnight. Sometimes finishing around 4 am. I had to apologize to my neighbors and ask for leniency multiple times. The workers left trash (fast food bags and wrappings, and cigarette buds) around, leaving our family to clean up their trash. They also put a black covering on the opposite side of the garage where we moved our items so that they could work. But it was obvious that they did not pay attention and did not care, since the dirt got everywhere, and again our family was left to clean up their mess. The upsetting part is that these are concerns we addressed before we contracted them. And they were happy to LIE and say that everything would be well taken care of. Things get worse when they PARTIALLY COMPLETED the job. They were done covering up the garage concrete and driveway asphalt. ​Asphalt was not done evenly and smoothly. They told us they would come back when the weather got warmer and complete the job, including sealing the driveway. But even after leaving multiple phone calls, sending messages, and an email, we have not heard from them. One of the workers unplugged our freezer, which made all the food rotten and left our brand new freezer smelling like a dead body. My mom and I cleaned out all the food because the workers couldn't breathe near the freezer. they said they would get someone to come the next day to clean it, but it was already spilling over to the ground. How would we just leave it be? They tried to wash the stench away with their power cleaner, but all it did was scratch and break our freezer parts. the smell still did not leave the freezer after my mom and I used Clorox, vinegar, and baking soda. They did not compensate us for our food or our labor time to deal with their mess. They said they would compensate our food worth over $1,500.00 by not taking payment for sealing the driveway which cost $700.00. But it doesn't matter anyway, since they completely ignored our calls and message to schedule the work. The concrete job was also done poorly, there are clumps of concrete that were not smooth out and ruined our garage. I decided to trust their company and decided to go with them since Angi/Angie's List recommended them.

We had water leaking into our basement and the carpet was getting very wet so in a semi-panic I…read morecalled iPlumb around 9am in the morning. The lady I spoke to said she could have someone here at around noon and the technician would call me before they headed over. So I wait till noon and not a word from them...I wait awhile longer and finally call but it goes into voice mail. I leave a message, thinking they would call me back soon. At around 3pm I call again and leave another message, still no return call. I decide to call another plumber so I started calling around. At about 3:30pm, the lady with iPlumb calls back and says they got backed up (of course!) and someone would be calling me soon to let me know they are headed over. I wait about right till 6pm and a technician finally calls me to tell me she is heading over. Here it is six hours past the time when they told me there would be here (noon) when I first spoke to them in the morning. I told her it was too late as I had called another plumbing company and they had someone here at our house within about an hour and a half. In fact the other plumbing company's technician had already arrived and found the problem (broken sump pump) when the iPlumb lady called me to say she was coming over. I think when I spoke with them in the morning, they probably knew that they couldn't get someone here at noon but didn't want me to call another plumber so they told me their tech would be here at noon. Then kept stringing me along until it got too late in the day when they thought it would be too late to get another plumber out. Otherwise someone would have called me around noon to say they were running late.....but I did not hear from them until 3:30pm. They fooled me but they made a mistake because now I have exposed their little game for others to see. Would advise all to avoid this company as am sure I'm not the first they have pulled this on nor the last. Update 3/27/19: Owner Angela saw my recent review and she began a slew of harassing phone calls and text messages. Early Sunday morning (3/24) while we were still sleeping, my phone began ringing multiple times and woke us up. I didn't recognize the number so didn't answer and let it go into voice mail. Later I listed to it and it was iPlumb owner Angela, calling to complain about my review I had left Saturday. I didn't return her call as I thought it very unprofessional and outright rude to call someone early Sunday morning that related a business matter. She could have easily waited until Monday and called on an appropriate day. Later that evening about 6pm, my phone started ringing again but this time from a different number.....again I let it go into voice mail. It was Angela again and she left a 2 1/2 minute rambling message; however I only listed to the first part to see who it was and didn't bother listening to the rest. She called from a different number trying to trick me into answering - a very underhanded thing to do. I didn't return her call and then she started texting me multiple times - basically continuing to harass me for leaving the negative review. I text her back to leave me alone and not to text me again or I report her to the police for phone harassment. She continued to text me even after I requested she stop so I will be filing a police report against her for harassment. I would advise anyone needing plumbing service to avoid this company else you might go through what I did.

Arc Water Treatment is truly outstanding! Their products/services are top-notch, and their customer…read moreservice is exceptional. Professional, reliable, and always going the extra mile--highly recommend!

Incredibly honest and trustworthy plumbing service. Brian is the man you want to get the job done…read moreright the first time. I cannot recommend this company more. They are honest people who do not up-charge every little item. Straightforward and good people who perform quality work. Highly recommend.

They were quick to respond to my emergency needs. My well pump stopped working late on a Saturday…read morenight. Rather than having to go without water the entire weekend their 24/7 availability had the water flowing again Sunday morning. I reached out Sunday morning around 7am and they had Bryan at the house by 9am. I only wish I had found them and reached out Saturday night. Bryan explained the issue, working from inside the house and out until it was determined that the pump needed replacing. Not a cheap issue, but I think the pricing was reasonable. Very happy with their work and would recommend them.

Whoo hoo! While searching for a plumbing company to replace backflow preventers, we discovered this…read morebusiness with the help of Yelp! Collins & Sons gave us a free quote via Yelp Messages and serviced us quickly after agreement. Daniel C. was very communicative in transit and also clearly explained the work he accomplished. He completed everything as promised and even went above what was needed as he cleaned up some misc. issues left from the builders. He also gave us the needed receipts and documentation to satisfy a home inspection response - very professional! This business is legitimate, trustworthy, and very responsive. It was also a bonus to learn that we were supporting a family-owned and operated business!

Daniel came out and diagnosed my issue quickly and at a reasonable rate. He is very knowledgeable…read moreand a hard worker. I highly recommend this company for any plumbing needs!