James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

David is very thorough and communicative. He walked me through our plumbing issues and was happy to…read moregive less costly repair options if we didn't want to replace components (which would be more expensive and labor intensive). His prices are fair and explanations are helpful. I appreciate that he answered all of my questions patiently and in a way I could understand -- even if it meant he had to repeat himself lol. He also didn't try to upsell us on unnecessary repairs! I'm very happy with the customer service and the completed work.

I am extremely satisfied with the service provided by Drain Fighter Jetting & Drain Cleaning…read moreService. They responded very promptly and arrived exactly at the scheduled time to begin the work. They skillfully resolved a complex drainage issue using modern equipment. After completing the job, they left the entire area something that is truly commendable. The staff members were very polite, professional, and responsible.

Super grateful for the excellent service regarding the toilet leak in my guest bathroom. I…read moreappreciate the quick turnaround time.

Gus, the owner, is a good guy. I requested a plumber as my downstairs toilet was leaking and…read morebacking up into the shower. He immediately knew the problem was that the main sewer line needed to be snaked, and he sent someone out. That technician claimed he could not find parking and left. I reached out to Gus, who apologized and personally came out to take care of the problem. This is excellent customer service. What could have been a bad situation and review turned into a positive experience. But the initial technician needs a talking to. The price was high, but given the urgent nature and the fact that it was resolved the same day, it was worth it.

We had a leak at our main water shutoff. Gus came out within a day and did a thorough evaluation of…read moreour recently purchased home and helped us decide what to prioritize. We did a hot water tank reinstall and replaced the leaking area of pipe. Gus and Fedo were efficient and communicative. With old pipes, we found a new leak after the first repair and they were again fast and easy to work with to come out and replace old piping in our home. Pricing seemed very fair for the quality work that they did!

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

BUYER BEWARE. My daughter had a great experience however ours well let's say we felt schnookered…read more Yes, fee for visit for estimate reimbursable however TOTAL was almost THREE times for the SAME work which was in the end done by an also excellently rated plumber (Brian b quick )WHO DID NOT CHARGE AN ESTIMATE. Shop around. I rarely write reviews but really.............

David is great!! He goes above and beyond to address the root of the problem. I am a very happy…read morerepeat customer.

I endorse David's services as both a professional plumber and handyperson. He repaired a serious…read moreleak from my bath tub, replaced the bath drain/stopper, replaced several sink pop-up drain assemblies (including P trap and sink drain/stopper), reinstalled a bidet attachment, and installed two Toto toilets. He also patched up the kitchen ceiling where the tub leakage caused damage. David is consistently responsive, reliable, and professional. He may not be the cheapest, but he is transparent about pricing as well as risks he uncovers along the way behind the walls and floors, and he stands behind his warranty. After dealing with several unresponsive plumbers, I feel grateful to have his help!

I cannot stand the former owner of this house. Sam's Plumbing has come to my rescue because the…read morepast owner left behind pipe corrosion, a leaky outside hose (the second one doesn't work), old valves that's hard to turn, and an old pressure control mechanism. They did an excellent clean job at a great price and I'm super satisfied with the service. I will definitely be calling back for additional repairs that the former owner refused to fix! Thanks again for making my day on this rainy Monday!

Incredibly quick response and repair of a leak in our copper pipe, and the quote was very…read morereasonable. Will definitely be using their service again if we have future plumbing issues!

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I received a full refund of my $262.50 diagnostic fee from Durance after posting my original…read morereview, so adding a star for doing the right thing. That said, my initial experience was not ideal, so if you decide to contact them make sure you double and triple check on any/all potential fees prior to scheduling a visit (which goes for any contractor that visits your home).

Wow!!! We had a wonderful experience with this company!! Zico is so knowledgeable, knowledgeable…read moreprofessional, functional, and easy to work with. We recommend Payless Plumbing without hesitation. We are so happy to have found a plumber we can trust and depend on!!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

Fixed the leak. Honest take with honest pricing…read more Will use again as this was great service

Graciously drove out on a Sunday morning to unclog a stubborn toilet clog Arrived on time and…read moreworked quickly. The price was very reasonable. The toilet works perfectly. Highly recommend

I needed a plumber to finish up some work on my toilet that a previous plumber (through my home…read morewarranty company) did not finish. Yesterday (1/6/25) I did a Yelp search for plumbers and Roto-Rooter was the first to respond. I set up the appointment via text for this morning between 8am - 12pm. Around 10:30am they called my tenant to say they were finding someone who was available. I called them and long/short, we "rescheduled" for the 1-5 pm slot and someone ended up coming later that afternoon. I didn't get a specific reason for the later appointment time other than they were looking for someone who was available, which didn't make sense as I would assume since you set the appointment you would have had someone available--but I do understand how appointments can run late, or maybe someone didn't show up to work. I'm just glad my tenant's wife was going to be home all day today so it worked out. In any event, and that piece aside, I gave 5 stars because the staff at the home office were very nice, polite, responsive, friendly, and professional, as was Ernest, the plumber. Setting up the appointment was easy, and I also loved that they followed my instructions to call the tenant, not me, when they're on their way (I live in California and many times techs will call me early in the morning saying they're on their way to the unit *after* I told them to call my tenant). Ernest called me after surveying the issue, told me what needed to be done and how much it cost, which I approved. He explained everything thoroughly. He did the work, we did the payment over the phone, I immediately received my email invoice and receipt, plus my tenant sent me a photo of the paper invoice. They were thorough and finally solved a problem for me. I would use them again.

Tried to charge me nearly $1000 for unclogging my bathroom sink. When I said no way the tech…read moredropped the price to $325, saying it was the warranty that made the original price so high. $600 for a warranty to unclog a sink, seriously?!